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Crown Promenade Melbourne

4.5 out of 5.0

Recent guest reviews

Stayed here for three nights I choose it because it was in the middle I didn't realise it was part of a huge complex of three hotels and casinos, hotel was a little smaller than its sisters but was very modern with all your normal needs staff good and polite helpful, room was clean and comfy bed, this complex in my opinion is right where you need to be in Melbourne, the other hotels and the casino complex can be accessed via walkways over the roads and are all very plush and carpeted, the complex has shops and a good food court thats open all day with some like Kentucky open all night, which was great for those yummy wings when you've been drinking, casino is what you would expect, not quite Vegas but very close, outside of the hotel its a short walk to the riverside walk where theres shopping and bars and restaurants over the bridge is the main part of Melbourne within walking distance of the shopping areas and more pubs and restaurants we were here at a weekend and it was so busy it was the AFL final Crows and Tigers I'm from UK but couldn't help getting caught up in all the fun, just mint, definitely recommend this hotel even when quiet its fun, location is perfect for sightseeing would definitely stay again

We were given a room on the top floor so we had a good view of the city. The room itself was more than adequate a very large bed, stocked fridge at fixed prices, tea and coffee facilities but NO cutlery in sight. Fortunately we don't take sugar.

We had a wonderful 5 day stay. The room was comfortable clean with great views on the 19th floor with a corner room choice. The reception staff were polite, friendly and efficient. We paid $400 per night (Not Including Breakfast) booked through Agoda. Granted our wedding anniversary fell the day before Valentines day so that did not help with the costings but worth the stay. I swam everyday in the pool on the 3rd floor and the lady that runs the gym and the pool is awesome. She has worked at Crown for 20 years, so what does that say about the location. If they look after the staff, they definatly look after you. We will stay here again. Thank you.

Second stay at Promenade. Essentially a good hotel. Beds a little on the older side and in need of replacing soon. Some staff were great, others not so much. Breakfast at Mesh was relaxed and enjoyable. Valet parking staff were spot on. Concierge could have been a bit more knowledgeable of the local area. All-in-all a decent stay.

Location, staff, facilities , service are all superb at this hotel , the pool is especially relaxing after a long day sightseeing . Breakfast was first class with an amazing choice of food on offer . All the staff were really helpful

Recently went to Melbourne and stayed at the Crown Towers Promenade, check in was quick and the staff very friendly and was the same when we checked out. We had a lovely room with the most comfortable bed and having access to the other Crowns and shops was very handy, everything was at our finger tips. We went over to relax and celebrate a two special occasions and Crown helped us do that so thank you very much and we will be back. Kindest Regards Jason & Debbie

Excellent service from friendly and knowledgeable staff from check-in to check-out. The room was clean and very comfortable and featured a desk to finish off some work. The attached walkway from the hotel to the Crown Casino, retail shops and restaurants was easy to access and made it very convenient to explore the complex.

Stayed one night again, this time in the twin room. Rooms are very spacious and clean. Great City view from the room (10th floor) and even from the pool. Very quiet at night. Easy access to the casino and short stroll to Southgate or to free tram zones. Nice 25m pool, includes a spa area but is not hot enough for a spa. The change rooms have one wet and one dry sauna. Only issue is mini bar is too full so have to remove items if you want to put your own items in the fridge.

The Crown Promenade is ideally located near close to the CBD and all the main city attractions. The Crowne is connected to a group of hotels and a casino complex with lots of restaurants. We had good quality standard room of a fair size with excellent amenities such as a gym and pool. The concierge was very helpful in identifying a restaurant and solving any other queries we had. An enjoyable stay for 3 nights.

Stayed at Crown Promonade for dinner at Nobu. 15th floor king room with lovely view. Check in nice and quick. Clean room and Comfy bed. Friendly and helpful staff . Will definitely stay again. Great location for shops and bars.

8 Whiteman Street Southbank Southbank VIC

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Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 2596 reviews