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Crown Promenade Melbourne

4.5 out of 5.0

Recent guest reviews

This was lovely hotel to stay in for a few days in Melbourne. We didn’t feel like the full breakfast at $35 ea, so we sat in the bar and ordered our coffee, porridge and OJ. The staff was more than helpful, from the front desk to the concierge to the wait staff. The only complaint I have is that the lady night we came home from a late tour to Philip Island, the glasses were all dirty and lined up on our bathroom vanity. I complained to the Mgr in the morning (Mar 2,2018). He assured me this should never happen and he was dealing with it.

Always fabulous - have stayed here before and came back because it is so great. We stayed for 3 nights over New Years and had a great view of the fireworks from our room. Great views, great location, great amenities and great staff. I don't enjoy the casino so don't really go there but the CBD is a short walk away and there are so many restaurants just at the front door that you are spoilt for choice. Trams are nearby to take you to lots of other places and Southbank and Docklands are close and great to visit

My fiancé and I stayed for a weekend and had a fabulous time. Sean at bell desk was so attentive when we arrived and made me feel like my luggage was in safe hands. We had the pleasure of being checked in by Anastasiya. She made me feel so welcome and excited about my stay. 10 out of 10 will stay again. Cameron was great on check out too. Can’t wait to come back.

Couldn’t fault the hotel or its facilities. Beautiful indoor pool and gym. Buffet breakfast was delicious. Rooms were comfortable, free wifi, complimentary robe and slippers to make the stay even more perfect. As this stay was for work, I was more than impressed with everything. Will definitely consider staying here again if I am ever in Melbourne

We stayed here for 6 nights to attend a Conference at the venue. We booked a corner King Suite as the picture on the website showed fantastic views. This, in our instance wasn't the case as we were only 7 floors up and didn't get great views. The room however was spotless and very comfortable. The bed is great and the desk has ample room to work on. This room also gets free WiFi. The staff were friendly and nothing was too much. We enjoyed our stay and will be back sometime in the future, hopefully on a much higher floor.

This hotel was perfect, up on level 23 the views of the city were breathtaking. Hotel staff were extremely helpful and polite. The pool was also amazing. I would highly recommend this hotel. Crown casino is opposite, aquarium is a short walk. Breakfast at mesh is awesome Buffett style

This is a really good hotel with all the amenities you need. The small things impress me like the quality of the shower (I can't stand hotels with no water pressure), the huge range of room service menu, the auto blinds and the spacious rooms. I like the bathroom accessories with full size hair dryers, amenity packs, slippers etc. I didn't use the gym this time but its great and the service from staff is excellent. I would highly recommend. Great location too.

A restful stay while attending a conference on-site. Room was well equipped with great bed and bathroom. My particular had a minibar however no room to store any other additional cold goods like fresh milk. WiFi was suitable for general browsing however there was a paid premium option. Staff were friendly and professional. Would stay again if given the opportunity.

Very nice centrally located hotel. Friendly helpful staff. Rooms were nice, clean & well sized. They have a really good gym with cardio & weights area. Also had swimming pool, steam rooms & saunas. Shame the Gym Area only open 06:00-21:00 and not 24hrs.

Good experience had - room comfortable, nice amenities but a little tired for 5 star, excellent staff with great attitude and good engagement, well located and convenient, clean shower and room, good WiFi, recommend.

8 Whiteman Street Southbank Southbank VIC

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Reviews from Trip Advisor

Trip Advisor aggregated rating

88.0% of guests recommend this hotel

Total of 2609 reviews