Located in Melbourne CBD, Crown Promenade Melbourne is within a 10-minute walk of popular sights such as Crown Casino and Entertainment Complex and Melbourne Aquarium. This 465-room, 4.5-star hotel has conveniences like a casino, an indoor pool, and free in-room WiFi. It's in central Southbank and also a short walk from Eureka Tower and National Gallery of Victoria.

Dining

Have a drink at the bar or enjoy onsite dining at 20 restaurants, such as Mesh Restaurant that specializes in seafood and serves breakfast, brunch, lunch, and dinner. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 20 coffee shops/cafés. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.

Rooms

All 465 air-conditioned rooms feature minibars, coffee makers, and free newspapers. 68-cm flat-screen TVs come with cable channels and pay movies, and guests can stay connected with wired Internet and free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Video-game consoles, laptop-compatible safes, and ironing boards are also available.

Property features

Guests of Crown Promenade Melbourne enjoy a casino, a nightclub, and an indoor pool. Parking is AUD 30 per day (AUD 35 per night for valet parking)—but if you prefer not to drive, catch a ride in the shuttle from the airport to the hotel (available on request) for AUD 150 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, a spa tub, and a sauna.

Highlights

  • Walking distance to Crown Casino and Entertainment Complex and Melbourne Aquarium
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Casino

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Crown Promenade Melbourne provides a spa tub, a sauna, and a fitness center. Dining is available at one of the hotel's 20 restaurants and guests can grab coffee at one of the 20 coffee shops/cafés. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 4.5-star property offers access to a business center, limo/town car service, and meeting rooms. This luxury hotel also offers a casino, a nightclub, and spa services. For a surcharge, a shuttle from the airport to the hotel (available on request) is offered to guests. Parking is available onsite for a surcharge.

Crown Promenade Melbourne has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation - pickup (surcharge) 
  • Total number of rooms - 465 
  • Number of floors - 23 
  • ATM/banking 
  • Valet parking (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Casino 
  • Coffee/tea in common areas 
  • Number of coffee shops/cafes - 20 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Turkish bath/Hammam 
  • Gift shops or newsstand 
  • Free WiFi 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Computer station 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 
  • Multilingual staff 
  • Nightclub 
  • Porter/bellhop 
  • Luggage storage 
  • Year Built 2003 
  • Self parking (surcharge) 
  • Conference center 
  • Number of restaurants - 20 
  • Pool sun loungers 
  • Sauna 
  • Shopping on site 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Indoor pool 
  • Television in common areas 

Family Friendly Amenities

  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Wired internet access ( AUD 15.95 per 24-hour period )

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Video-game console 
  • Pay movies 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower only 
  • Iron/ironing board 
  • Desk 
  • Blackout drapes/curtains 
  • In-room safe (laptop compatible) 
  • Cable TV service 
  • Flat-panel TV 
  • HDTV 
  • Free WiFi 
  • Wired high-speed Internet access (surcharge) 
  • Room service (24 hours) 
  • Down comforter 
  • Pillowtop mattress 
  • Free cribs/infant beds 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Mesh Restaurant - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Tonic Bar - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site 

Spa Services

  • Hot stone massage 
  • Deep tissue massage 
  • Steam room in spa 
  • Sports massage 
  • Detoxification wrap 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Thalassotherapy treatments 
  • Ayurvedic treatments 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time ends at 5:30 AM

Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is 11 AM

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply

Fees

You'll be asked to pay the following charges at the hotel:
  • Deposit: AUD 100.00 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between AUD 21 and AUD 33 per person (approximately)
  • Fee for in-room high-speed Internet (wired): AUD 15.95 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 150 per vehicle (one-way)
  • Self parking fee: AUD 30 per day
  • Valet parking fee: AUD 35 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Crown Melbourne Promenade
  • Crown Promenade
  • Crown Promenade Hotel
  • Crown Promenade Hotel Melbourne
  • Crown Promenade Melbourne
  • Melbourne Promenade
  • Melbourne Promenade Crown
  • Promenade Crown Melbourne
  • Promenade Melbourne
  • Promenade Melbourne Crown
  • Hotel Crown Promenade

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.


* Rooms for this hotel are currently unavailable on our site.
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