Located in Melbourne Central Business District, Crown Promenade Melbourne is within a 10-minute walk of popular sights such as Melbourne Aquarium and Eureka Tower. This 465-room, 4.5-star hotel has conveniences like a casino, an indoor pool, and free in-room WiFi. Located centrally in Southbank, it's also close to Melbourne Cricket Ground and St. Kilda Beach.


Have a drink at the bar or enjoy onsite dining at 20 restaurants, such as Mesh Restaurant that specializes in seafood and serves breakfast, brunch, lunch, and dinner. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 20 coffee shops/cafés. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


All 465 air-conditioned rooms feature minibars, coffee makers, and free newspapers. 68-cm flat-screen TVs come with cable channels and pay movies, and guests can stay connected with wired Internet and free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Video-game consoles, laptop-compatible safes, and ironing boards are also available.

Property features

Guests of Crown Promenade Melbourne enjoy a casino, a nightclub, and an indoor pool. Parking is AUD 30 per day (AUD 35 per night for valet parking)—but if you prefer not to drive, catch a ride in the shuttle from the airport to the hotel (available on request) for AUD 150 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, a spa tub, and a sauna.


  • Walking distance to Melbourne Aquarium and Eureka Tower
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Casino

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Crown Promenade Melbourne provides a spa tub, a sauna, and a fitness center. Dining is available at one of the hotel's 20 restaurants and guests can grab coffee at one of the 20 coffee shops/cafés. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 4.5-star property offers access to a business center, limo/town car service, and meeting rooms. This luxury hotel also offers a casino, a nightclub, and spa services. For a surcharge, a shuttle from the airport to the hotel (available on request) is offered to guests. Parking is available onsite for a surcharge.

Crown Promenade Melbourne has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation - pickup (surcharge) 
  • Total number of rooms - 465 
  • Number of floors - 23 
  • ATM/banking 
  • Valet parking (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Casino 
  • Coffee/tea in common areas 
  • Number of coffee shops/cafes - 20 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Turkish bath/Hammam 
  • Gift shops or newsstand 
  • Computer station 
  • Free WiFi 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 
  • Multilingual staff 
  • Nightclub 
  • Porter/bellhop 
  • Luggage storage 
  • Self parking (surcharge) 
  • Pool sun loungers 
  • Conference center 
  • Year Built 2003 
  • Number of restaurants - 20 
  • Sauna 
  • Shopping on site 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Indoor pool 
  • Television in common areas 


Available in all rooms: Free WiFi , Wired internet access ( AUD 15.95 per 24-hour period )

Available in some public areas: Free WiFi


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

Crown Promenade Melbourne offers 465 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 68-cm flat-screen televisions come with cable channels, video-game consoles, and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Video-game console 
  • Pay movies 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Free newspaper 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower only 
  • Iron/ironing board 
  • Desk 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Flat-panel TV 
  • HDTV 
  • Free WiFi 
  • Wired high-speed Internet access (surcharge) 
  • In-room safe (laptop compatible) 
  • Room service (24 hours) 
  • Down comforter 
  • Pillowtop mattress 
  • Free cribs/infant beds 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Mesh Restaurant - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Tonic Bar - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site 

Spa Services

  • Hot stone massage 
  • Deep tissue massage 
  • Steam room in spa 
  • Sports massage 
  • Detoxification wrap 
  • Spa tub in spa 
  • Massages 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Thalassotherapy treatments 
  • Ayurvedic treatments 
  • Body treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time ends at 5:30 AM

Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.


Check-out time is 11 AM

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply


You'll be asked to pay the following charges at the property:
  • Deposit: AUD 100.00 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between AUD 21 and AUD 33 per person (approximately)
  • Fee for in-room high-speed Internet (wired): AUD 15.95 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 150 per vehicle (one-way)
  • Self parking fee: AUD 30 per day
  • Valet parking fee: AUD 35 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Crown Melbourne Promenade
  • Crown Promenade
  • Crown Promenade Hotel
  • Crown Promenade Hotel Melbourne
  • Crown Promenade Melbourne
  • Melbourne Promenade
  • Melbourne Promenade Crown
  • Promenade Crown Melbourne
  • Promenade Melbourne
  • Promenade Melbourne Crown
  • Hotel Crown Promenade

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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