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Hyatt Place Boston/Medford

3.0 out of 5.0

Recent guest reviews

Great breakfast buffet. Convenient parking. Comfortable bed - Much better than other hotels I have used! Room originally booked was too noisy, being directly across from kitchen, and was changed with absolutely no problem. Location was perfect for me, five minute drive from family residence.

Hotel is clean. Staff is friendly and helpful. Shuttle will take and pick you up at the subway. Had a great experience.

We were greeted upon arrival upon arrival, we were shown how to go for a walk into town.

I was impressed with the room and breakfast. Especially if you compare the breakfast to a continental one. The only shortcoming to the hotel was that the pool was not heated enough. Also, the poll short had no hot water, it was from cold to very cold. Aside from these two issues, I was very impressed with the rest.

Front desk staff are great and helpful. Breakfast items were low in supply near the tail end. Housekeeping was not putting enough towels and supplies in our room (we have 6 people), and we have to request them at the front desk every day we were there. But otherwise, it is a pleasant stay. It is great to have a 24-hour gym.

hotel was nice but seemed short staffed at front desk when we checked in

Free breakfast, but ran out of food and dishes. The business computers had no internet.

The staff did not know what was going on, didn't know about my fedex package (didn't communicate), didn't know how to communicate with shuttle driver regarding a pickup, didn't place a food order until asking about it again 45 minutes later. These are issues that make travel more difficult. Despite having to fix so many errors, they remained friendly.

Enjoyed the peace and quiet in the room even though there seemed to be a lot of guests, including groups of teenagers.

Everything was great, but if you're a light sleeper the proximity of the highway might keep you up.

Great service, helpful staff, nice comfortable room. Will recommend hotel to others.

The hotel is in a good location and easy to get to during rush hour from Cambridge, MA. The staff was friendly and helpful. The breakfast was not bad but they could add hit more protein to the menu..even whole cooked eggs would be a plus.

Rooms were excellent. Everything was good overall. Little bit of a hassle to get to city but definitely worth not paying the prices by staying downtown Boston.

It was a boring area to stay in. The pool was great and the room was comfortable

Great property but the front desk appeared under staff . Toney did a great job , but he could have used some help . The room was better than expected and the breakfast was a pleasant surprise . Nice job . Thank you !

If you are an experienced user of the T, this may be the place for you. Unfortunately we are not. We found getting into and back from Boston to be a pain. The front desk neglected to tell us that the shuttle stops pick ups at 9 pm. Also after frustrated use of the T/shuttle we get back and our room keys didnt work. The room itself was great, very large and plenty of space. Beds were very comfortable. Sheets in fold up couch were dirty, so another wait ensued. Breakfast offerings were very ample and staff was on top of things, replacing and cleaning up quickly.

We stayed there while going on a cruise. It was nice and comfortable.

Great place for a quick overnight trip to the city. Shuttle service helpful to get to T.

Always a nice stay at Hyatt. Just outside Boston, but a fairly short and easy drive. The area is OK and there are plenty of small eateries nearby: pizza, sandwich place, sushi/Japanese grocery store. The hotel is clean and rooms are nice. Free breakfast is nothing fancy, but is decent: eggs on muffin, fresh fruit, breads, yogurt, waffles or pancakes... The staff is professional and friendly. The hotel is a little expensive, but given its proximity to downtown Boston it is reasonable.

The overall experience was good. The room was very spacious and was able to accommodate 4adults and 1 child comfortably. The pull out couch was a HUGE plus! it was large and comfy. The only thing that needed some help was breakfast. The food was luke warm and the fruit bowl was bitter. Besides that I would definitely stay here again

116 Riverside Ave Medford MA

Hyatt Place Boston/Medford is located within a few miles (5 km) of Somerville Theatre and LEGOLAND® Discovery Center Boston. This 3-star hotel has 157 guestrooms and offers an indoor pool, a 24-hour fitness center, and free in-room WiFi. It's also close to Harvard Square and Semitic Museum.


Dining

Free buffet breakfast is included with your stay. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.


Rooms

All 157 air-conditioned accommodations feature sitting areas. Guests can expect free WiFi and 42-inch flat-screen TVs with DVD players and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Sofa beds, refrigerators, and coffee makers are also standard.


Property features

Guests staying at Hyatt Place Boston/Medford enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 2 meeting rooms, conference space, and a 24-hour business center.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 4

Room, 2 Double Beds (High Floor)

Full 2 | Sleeps 6

Room, 1 King Bed (High Floor)

King 1 | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 4

Guest reviews for Hyatt Place Boston/Medford

Everyone (7) Business (16) Couples (23) Family (41) Other (7) Friends (6)
5

weeklong stay to visit family

Everyone

Great breakfast buffet. Convenient parking. Comfortable bed - Much better than other hotels I have used! Room originally booked was too noisy, being directly across from kitchen, and was changed with absolutely no problem. Location was perfect for me, five minute drive from family residence.

By on Apr 24, 2017

4
Everyone

Hotel is clean. Staff is friendly and helpful. Shuttle will take and pick you up at the subway. Had a great experience.

By on Apr 7, 2017

5

great hotel close to the quiet neighbor

Families

We were greeted upon arrival upon arrival, we were shown how to go for a walk into town.

By , from Guayaquil, Ecuador on Mar 6, 2017

4

very nice hotel and close to boston science museum

Everyone

I was impressed with the room and breakfast. Especially if you compare the breakfast to a continental one. The only shortcoming to the hotel was that the pool was not heated enough. Also, the poll short had no hot water, it was from cold to very cold. Aside from these two issues, I was very impressed with the rest.

By , from Gray, Maine on Feb 6, 2017

Review comment responded on Feb 17, 2017

Dear Antonio, Thank you for the feedback that you shared regarding your most recent stay at the Hyatt Place Boston/Medford! Please know that I have shared your feedback with our Maintenance team to ensure that the proper steps are taken to remedy these issues! We do hope to have another opportunity to welcome you back soon!

4

great location at a good price

Families

Front desk staff are great and helpful. Breakfast items were low in supply near the tail end. Housekeeping was not putting enough towels and supplies in our room (we have 6 people), and we have to request them at the front desk every day we were there. But otherwise, it is a pleasant stay. It is great to have a 24-hour gym.

By on Dec 28, 2016

Review comment responded on Jan 1, 2017

Dear Traveler, Thank you for sharing such great feedback regarding your recent experience at the Hyatt Place Boston/Medford! Please know that I have shared your comments with our Breakfast and Housekeeping teams to ensure that we work to improve upon them! We hope to welcome you back again soon!

4
Everyone

hotel was nice but seemed short staffed at front desk when we checked in

By on Sep 20, 2016

Review comment responded on Sep 30, 2016

Dear Traveler, Thank you for taking the time to share such helpful feedback regarding your recent experience at the Hyatt Place Boston/Medford! Please know that we are certainly working to increase our staffing levels so that the guest experience is not negatively impacted. We look forward to welcoming you back to the hotel soon!

3

good...but issues

Everyone

Free breakfast, but ran out of food and dishes. The business computers had no internet.

By on Aug 9, 2016

Review comment responded on Aug 25, 2016

Dear Traveler, Thank you for the review that you provided regarding your most recent stay with us. We truly rely on the honest feedback from our guests as it helps us to see where and how we need to improve. Rest assured that I have shared your comments with our team and we are working diligently to improve the entire hotel experience for our guests. I hope that we will have the opportunity to welcome you back to Medford in the near future!

3

staff disorganized, but nice

BusinessTravelers

The staff did not know what was going on, didn't know about my fedex package (didn't communicate), didn't know how to communicate with shuttle driver regarding a pickup, didn't place a food order until asking about it again 45 minutes later. These are issues that make travel more difficult. Despite having to fix so many errors, they remained friendly.

By on Apr 24, 2016

5
Everyone

Enjoyed the peace and quiet in the room even though there seemed to be a lot of guests, including groups of teenagers.

By , from Medford MA on Apr 10, 2016

Review comment responded on Apr 26, 2016

Thank you for staying with us! We are happy to hear you have enjoyed your stay and found our rooms nice and clean. We apologize for the shortage of dishes for breakfast and we have addressed the issue. We hope to see you next time you are in town!

4

comfortable but noisy

Everyone

Everything was great, but if you're a light sleeper the proximity of the highway might keep you up.

By on Feb 23, 2016

Review comment responded on Feb 25, 2016

Thank you for staying with us! We are delighted that you have found us convenient to your business needs. We look forward to seeing you again soon. Sincerely,