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Reviews

4.1 / 5Very Good
745 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Well of Zamzam
    3 min walk
  • Popular Location
    King Fahad Gate
    3 min walk
  • Popular Location
    Great Mosque of Mecca
    4 min walk

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-02-22. Try updating your dates to see prices for your trip.

    About this area

    Mecca

    Located in Mecca, Swissotel Makkah is in the city center. Kaaba and Great Mosque of Mecca are notable landmarks, and travelers looking to shop may want to visit Makkah Mall.

    Popular Location

    What's nearby

    • Well of Zamzam - 3 min walk
    • King Fahad Gate - 3 min walk
    • Kaaba - 3 min walk
    • Great Mosque of Mecca - 4 min walk
    • Safa and Marwah - 4 min walk

    Getting around

    • Jeddah (JED-King Abdulaziz Intl.) - 74 min drive

    Restaurants

    • Ajwaa Restaurant – Fine-dining restaurant offering Mediterranean cuisine. Serves breakfast, lunch, and dinner, happy hour available. Kids' menu available.
    • Cafe Swiss – Open for happy hour. Reservations required.
    • Al Rowad Restaurant – Fine-dining restaurant offering Mediterranean cuisine. Serves breakfast, lunch, and dinner. Reservations required. Kids' menu available.

    About this property

    Swissotel Makkah

    Along with 3 restaurants, this smoke-free hotel has a bar/lounge and 24-hour room service. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite. All 1487 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as refrigerators and coffee makers. 24-hour room service and WiFi are standard, as are LCD TVs with digital channels.

    Property amenities

    Internet

    Available in all rooms: WiFi (SAR 15 per hour)
    Available in some public areas: Free WiFi

    Parking and transportation

    No onsite parking available

    Food and drink

    Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: SAR 90 for adults and SAR 45 for children
    3 restaurants
    1 bar
    24-hour room service

    Things to do

    Shopping

    Family friendly

    Dry cleaning service
    Laundry facilities
    Refrigerator

    Conveniences

    ATM/banking services
    Banquet hall
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand
    Reception hall

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Turndown service

    Languages spoken

    Arabic
    English

    Business services

    1 meeting room
    Business center
    Computer station

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible path of travel

    More

    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains

    Bathroom

    Bathrobes
    Bathtub or shower
    Bidet
    Free toiletries
    Hair dryer
    Hydromassage showerhead

    Entertainment

    Digital channels
    LCD TV

    Food and drink

    Coffee/tea maker
    Minibar
    Refrigerator

    More

    Access via exterior corridors
    Connecting rooms available
    Desk
    Phone
    Safe
    Slippers
    Turndown service
    4.1

    Very Good

    5 - Excellent
    353
    4 - Good
    226
    3 - Okay
    98
    2 - Mediocre
    41
    1 - Poor
    27
    4.2
    Cleanliness
    4.1
    Service and Staff
    4.0
    Amenities
    4.2
    Property condition

    3/5

    • Liked: Room comfort
    • Disliked: Cleanliness

    Stayed Swissôtel Makkah with Family

    I booked big room and find that the washroom was very very small felt suffocated while being inside and the floor water does not drained creating a lake. Carpet was dirty, and Lot of amenities are not placed and have to call room service again and again such as in room tissue box, sleepers and also didn’t find bath robes, dental kit, shaving kit, sewing kit, shoe shiner nothing. As well the shower gel and shampoo was of very low quality Not same as before. Unfortunately, It’s a complete Waist of money. Moreover, the staff on the front desk was no more supportive. Beside, the beds was very comfortable and the dine in room was awesome delicious, Lamb Kabsa cooked very well. In the morning to reach the restaurant requires five minutes of walk but find it beautiful and the breakfast Was remarkable.

    Stayed 1 night in Feb 2020

    3/5

    • Liked: Cleanliness, amenities, property conditions & facilities

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Everything is fine it’s a great hotel staff are helpful and friendly it’s very clean and have a good breakfast

    Stayed 1 night in Feb 2020

    3/5

    • Liked: Cleanliness, property conditions & facilities

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Feb 2020

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