- Liked: Room comfort
- Disliked: Cleanliness
Stayed Swissôtel Makkah with Family
I booked big room and find that the washroom was very very small felt suffocated while being inside and the floor water does not drained creating a lake. Carpet was dirty, and Lot of amenities are not placed and have to call room service again and again such as in room tissue box, sleepers and also didn’t find bath robes, dental kit, shaving kit, sewing kit, shoe shiner nothing. As well the shower gel and shampoo was of very low quality Not same as before. Unfortunately, It’s a complete Waist of money. Moreover, the staff on the front desk was no more supportive. Beside, the beds was very comfortable and the dine in room was awesome delicious, Lamb Kabsa cooked very well. In the morning to reach the restaurant requires five minutes of walk but find it beautiful and the breakfast Was remarkable.