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Reviews

4.3 / 5Excellent
270 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Abraj Al-Bait Towers
    8 min walk
  • Popular Location
    King Fahad Gate
    14 min walk
  • Popular Location
    Well of Zamzam
    16 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-02-27. Try updating your dates to see prices for your trip.

    About this area

    Mecca

    Located in Mecca, Swissotel Al Maqam Makkah is in the city center. Kaaba and Great Mosque of Mecca are notable landmarks, and travelers looking to shop may want to visit Makkah Mall.

    Popular Location

    What's nearby

    • Abraj Al-Bait Towers - 8 min walk
    • King Fahad Gate - 14 min walk
    • Well of Zamzam - 16 min drive
    • Kaaba - 16 min drive
    • Great Mosque of Mecca - 16 min drive

    Getting around

    • Jeddah (JED-King Abdulaziz Intl.) - 74 min drive

    About this property

    Swissotel Al Maqam Makkah

    This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/café. Additionally, WiFi in public areas, 24-hour room service, and concierge services are onsite. All 1624 rooms offer free WiFi, 24-hour room service, and LCD TVs with satellite channels. Minibars, coffee makers, and hair dryers are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: WiFi (surcharge)

    Parking and transportation

    No onsite parking available

    Food and drink

    Buffet breakfast available for a fee daily 6:00 AM–10:00 AM
    1 restaurant and 1 coffee shop/café
    1 bar
    24-hour room service

    Things to do

    Shopping

    Family friendly

    Dry cleaning service
    Grocery/convenience store
    Laundry facilities

    Conveniences

    ATM/banking services
    Banquet hall
    Elevator
    Free newspapers in lobby
    Gift shop/newsstand
    Grocery/convenience store
    Library
    Reception hall

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning

    Bathroom

    Free toiletries
    Hair dryer
    Shower

    Entertainment

    LCD TV
    Satellite channels

    Food and drink

    Coffee/tea maker
    Minibar

    More

    Access via exterior corridors
    Desk
    Phone
    Safe
    4.3

    Excellent

    5 - Excellent
    150
    4 - Good
    82
    3 - Okay
    18
    2 - Mediocre
    9
    1 - Poor
    11
    4.4
    Cleanliness
    4.3
    Service and Staff
    3.9
    Amenities
    4.3
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    People are very helpful and nice in the reception.Resturant service is quick and they respond to our special requests even when the restaurant is busy and crowded.The breakfast food quality is avarage could have been better..

    Stayed 2 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Feb 2020

    2/5

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    parking area in basement is nightmare. Security doesn’t allow private vehicles to pick up. They in-fact took 10 riyals from me to let our vehicle come inside basement area.

    Stayed 2 nights in Feb 2020

    3/5

      Property is not being maintained and so the property is going down. The breakfast also is not like before. The security of the hotel run a mafia where they only allow their people access to the hotel because they get paid. My taxi was not allowed in and I literally had to go stand on the road by the security barrier to get the cab in. Then at the hotel entrance they don’t allow them to stop to put the bags in the booth unless they are paid. This is the worst part of the stay where you have to literally beg the security to allow your cab in.

      Stayed 1 night in Feb 2020

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