- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
2 star hotel charge 5 star price. Faust were broken. Bad house keeping. Very old and not maintain property. Lights were not working.
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In the city center and near a train station, Hotel Pullman ZamZam Makkah is in an area with good shopping. Kaaba and Great Mosque of Mecca are notable landmarks, and travelers looking to shop may want to visit Makkah Mall.
Extremely disappointing service. Room is clean but ver small, even no place there to stand in room. Room Air conditioning is broken, I call hotel staff and maintenance several time with no response. Room was extremely hot and you cannot stay inside room for few minutes. Overcrowded hotel. No place to sit for breakfast. Quality of breakfast is very low. I was so disappointed that I left this room next day (Although I booked it for 3 days) and shifted to another hotel.