Comfort Inn Brookhaven2.5 out of 5.0
Recent guest reviews
Reasonable rate...friendly staff upon arrival (Assistant Mgr), and a room on the ground floor was a welcome addition after a long day! The only reason for the 4 is the light not working in the vanity area.
Other then the friendly staff at check in, there is nothing good I can say about this place. The light was out in the bathroom so you had the choice of darkness or heat lamp to shower by. I can't help but wonder if that was intentional due to the poor shape the shower was in. Cost was for a standard hotel, accommodations didn't meet this. It literally had the feel of what is portrayed in films as a pay by the hour hotel.
Having just returned from a cruise out of New Orleans, and having just spent the day there, we started for home. By 9 we needed a place to sleep, and this was one of the few places that had available rooms. First room they gave us on the ground floor had not been cleaned, beds not made, and a broken chair on a bed....and strangely, the TV was on. The second room was second floor, had been cleaned, no broken chair. The bathroom needed a REAL cleaning...spots on walls, dirty grout, not filthy, but needs DEEP cleaning. Beds were kinda lumpy. Used to a king bed at home or queens in hotels....double was too small. Just an outdated motel that really needs to be upgraded....Breakfast was average....
I was just browsing on here and I came across this infested place that I visited for my nephew's wedding. Management apologized to every person that had a complaint, but I didn't get one. I definitely deserved it. In fact, that place should be trying to gather my family's mailing address and hand write an apology to explain why were treated so poorly with an attached check made out to my father for a complete refund. And Comfort Inn people, stop getting people to write awesome reviews. If you look at my pics that I posted, you can tell how disgusting it is.
Stayed 5 nights visiting area for family wedding; motel quiet and clean; comfortable beds; plenty of good breakfast choices and great staff; only complaint was with the wifi connection; two of us in a room and only one of our phones/iPads seemed to connect at a time and the other would never connect! Somewhat frustrating but we managed fine otherwise!
Stayed here one night while traveling to New Orleans to go on a week long Carnival cruise. The place stunk and felt old and icky. I was disappointed in Comfort Inn and should've stayed at Holiday Inn Express where you know the quality is great. Wouldn't recommend this place!
I stayed at comfort Inn in Brookhaven MS an my experience was amazing. The room was clean the staff was nice. They offered a continental breakfast but i slept in. Linens were also well kept. I would choose this hotel over any other in area.
Our room was on the 1st floor with outside doors and parking. The room was nice and comfortable. At 8:00 p.m. we heard stomping non stop. At 10:00 p.m. my husband called the front desk to let them know about our two hour STOMPING above us. She said she would call them. The stomping got worse. At 10:20p.m. I called back to let her know it was worse. We were in bed and wanting to sleep. She told me the only thing she could do was move us. I suggested she move them. She said she couldn't that they had been there for a few weeks and were FEMA people. The stomping kept going. What the heck was going on up there? We finally fell asleep. The next morning we told the desk clerk how terrible our stay was and she said sorry. Very disappointed in the staff at this hotel. Will not stay here again because of the situation.
Though we weren't expecting anything extraordinary, we were a little disappointed with Brookhaven's Comfort Inn. The parking lot was decently lit, but there weren't many spots available due to several commercial vehicles taking up 5+ spots each. The rooms were decent, though they did feel quite outdated and rather dingy. I didn't get the feeling that they were necessarily unclean, they simply weren't what I typically expect out of a hotel room. The bathroom was clean and functional. The door to the room, however, managed to scare us several times. We'd close and lock it, only to find our family could easily enter the room due it not actually latching. Granted, we should probably check and verify that the door actually latched before just assuming that it does, it still startled us a little bit since we entered and exited quite a bit. We didn't partake in breakfast, so I can't provide any good input there. The fitness center, though, wasn't very much. It was small and provided virtually no privacy with the entire room being visible from the parking lot. Overall, it was simply average to below average. I slept well and the beds were comfortable. However, it certainly wouldn't be my first choice next time.
We stayed here on our way back home. The check in clerk was very friendly. When we got to our room the lights in the sitting area did not work. We called down to the office and the girl came up right away and put in new bulbs. The bathroom door need some work as you had to really push the door shut then pull hard to open. The bed was very comfortable however the hair dryer and the TV remote were very dirty. The housekeeping staff needs to clean these items when they clean the rooms every time. The breakfast room is small but the breakfast was standard.
Reviews from Trip Advisor
85% of guests recommend this hotelTotal of 44 reviews