Day Inn McAllen2.5 out of 5.0
Recent guest reviews
Good location and close to where we wanted to go! The staff was excellent. Had to stay an extra day and it was easy to do. They even told us how many points we earned.
In our room there were cockroaches and we had to ask for a room change, which was in good condition.
Front desk clerk was rude. Rooms stunk like wet dog and smoke. Beds were lumpy and hard. Feathers were coming out of the pillows. First bad experience at days inn. Will not stay at the mcallen location again
The first night check in was great and efficient. We stayed in the smaller room which I liked because it was only my husband and I. The guy that checked us in was very polite and helpful. So was the cleaning lady. We checked out the next day to go visit Mexico for a night and a not so pleasant front desk lady told me I couldn't leave my car parked even though I was rechecking in the next day. (I did anyway...but still) The same lady checked us in on our 2nd stay (only a day later) and was STILL not so pleasant. She swiped my husband's credit card when he told her he was paying in cash. Then told him it was too late to pay in cash because she had already swiped the card making us inconveniently have to figure out a way to deposit the money back in our account at our bank that we could not find that far out west. (Hence the cash) And when we got to our new room and told her our King size bed only had one pillow she made it as if my husband was lying...about a missing pillow...really?! Anyway, we ended up getting our pillow and the rest of the stay was ok.
Breakfast included and was ok for the price but did see some hairs on mattress and room colour was garish but otherwise ok stay not the worst place I've stayed but not super clean either. I still think it's a tad overpriced but good location off highway and near restaurants.
It was very accommodating staying here... I would have rated a 5 if they had all the hot food for breakfast like the other Days Inn (Sausage, eggs, biscuits and gravy, ect) they just had oatmeal, muffins, cereal, the waffle maker of course ect. Overall stay was great! Also Shoutout to Joe he did everything he could to accommodate me!
I have many other choices around the area...but I choose Days Inn because of it Great Value and Great feel at home comfort!
I stayed at this hotel just for a day with my wife since we wanted to spend one more day in the area and it wasn't the cheapest option, however we found many issues people should know about. The double bed room is really small, which is what was the only room available so we took it. But I mean really small. The wall, small table television, and nightstand was visibly old. Of course, we can't complain for the price and inconvenience of a last minute stay, but just so people can be aware that there are better options than this hotel.
We really enjoy our stays at this hotel. The staff are exceptionally helpful and the owner goes out of his way to help. I will happily recommend this hotel to people looking to book here.
Terrible bad attention, small room and unconfortable bed, I got a special rate in a offer of booking web page, and the comment that I received in the desk was that I received the most small room because I paid an special rate. The service received and installations are out side of the normal brandmark standars
Reviews from Trip Advisor
30% of guests recommend this hotelTotal of 62 reviews