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Sofitel Mauritius L'Imperial Resort & Spa

5.0 out of 5.0

Recent guest reviews

After months of searching, we decided to choose Mauritius as a wedding destination. We looked at the weather patterns and decided to go to the western part of the island due to the better weather. Out of all the hotels in Flic en Flac, we chose the Sofitel because we are also Accor members so we got some discounts. We read all the reviews about the rooms being dated and the food not being good, but we decided to take a chance. We got in touch with the hotel and we were told that Monika Beumers is the wedding planner. From this point forward, we only communicated with her. From the beginning we were surprised by her positive attitude. We discussed over email and WhatsApp. We chose the imperial wedding package with 50 photos. She sent us more than 50 pictures with designs to choose from. It included decorations for the gazebo, flower options, the bridal bouquet, the cake, basically everything you needed to organize it before your arrival. We chose what we liked and then waited for the day to come. We met with Monika as soon as we arrived and we discussed the last minute details. We were told that if we wanted more than 50 photos, we should discuss it with the photographer. For our wedding, we had Joseph from Clique. Everything was great during the day and we had lots of fun during the event and at the photoshoot afterwards. Joseph is a complete professional and he likes going the extra mile to get you some nice photos. A few days later he came to show us the pictures and we were wowed by them, really stunning. You can spend 3 hours with him and select 50 pictures, but we recommend paying extra to take all of them. There are 2 reasons for doing this. One is the price you’re paying isn’t really that much. The other is you will have a limited amount of time to look at them and if you limit yourself at 50, you might not like some of them when you watch them on a big screen at home so you will regret it. Moving to the hotel itself, I have to be short due to lack of characters. - Checkin was not very good. They forgot to inform us about everything in the hotel. - The room is a bit dated but overall it looks good. The towels are changed twice per day - The food is very good. You have tons of choices, both at breakfast and dinner - The beach is not so good. Plus lots of people reserving beds the night before. Full of algae that are not cleaned immediately. Go and explore the island, you'd be missing a lot.

nice resort-hotel on the beach on a great location with a very kind staff. nice kids club enjoyed by the kids. beautiful relax-garden in front of the beach traditional rooms with nice balconies and good cleaning.

We have just returned from a wonderful week at the Sofitel. We had some initial problems with our room that were quickly and expertly handled by Mr Hansley Marday- the Manager. We were highly impressed with the selection and quality of the food - gluten free bread and goji berries readily available and the fresh fruit each morning were divine. There was something for all the family and we were spoilt for choice. The Restaurant Manager Prevarind was often available checking that guests were satisfied and asking for feedback. This was one of the clear examples of why the Sofitel stood out for me as each member of staff made a point of making guests feel welcome and valued. (Special thanks to Kumar- who provided the beach towels) There are many lovely hotels at Wolmar which we have stayed in but we will definitely be making this hotel our first choice when we return to Mauritius again. Thank you to all at the Sofitel.

We have enjoyed our wedding anniversary at the hotel. The food was delicious, had a peaceful time at the spa and the japanese garden. Great location for a gym. The only thing which was missing was a jacuzzi at the spa. Big thanks to the housekeeping team and the staff at the reception who gave us a warm welcome and made our stay so amazing...

The Sofitel hotel has a great location and nice sea view. Pool, gym, SPA and some water sports available at the hotel. The hotel is nice. The food service is where they need to improve the speed. Our wellcome drinks with the vouchers took 45 minutes, getting a beer or wine at any restaurant could take 30 to 40 minutes . The staff is kind but it seems that they require trainning / management.

My husband and I have just returned from a 12 night stay at this hotel. We stayed in a luxury king which was a really nice big room. A little dated, but still comfortable, there is a refurbishment next year which will be good. Housekeeping was spot on. Thanks to Asswanee for looking after our room. The pool area was fantastic, more than enough beds on the beach and at the pool. Now for the HIGHLIGHT. We are both vegans and hence we needing special catering. I cannot explain what good professional delicious food was presented to us at lunchtimes and dinner times. We have never been spoilt this much before. There are many staff members I would like to mention and as I am afraid to leave anyone out I am going to mention the two head chefs who organized our lunches and dinners - MANY THANKS TO YONI AND VIMAL AND THEIR TEAMS FOR 10/10 CUISINE. THE MOST DELICIOUS BEAUTIFULLY PRESENTED MEALS!! They couldn’t do enough, bent over backwards. Many many thanks. Much appreciation 🌴

My wife and I are currently staying at this hotel and if your thinking of booking here I would strongly recommend not doing so. As a platinum member of the Accor group I stay in their hotels most weeks and have to say this Sofitel is not worthy to carry the brand name and most certainly is not 5star. Rooms and general decoration is old and very tired. Yesterday it took us most of the day to get the hotel to change some of the light bulbs in our room to have a working bathroom light. The advertised “free WiFi throughout the site” really only works in your room, reception and some restaurants. When I say works, I mean very slowly and interrupted connection. The food so far as been of average quality and the breakfast buffet under stocked of food. Also it’s a shame it’s not advertised that for all restaurants the evening dress code for me is trousers. However by far the worst is the poor service from the staff, very untypical of the Mauritius people we have met outside of the hotel. Perhaps as we are not French speaking is why the service of the staff is not great towards us? It would appear the staff are trained to recognise natural French speakers before being courteous, smiling and providing good service. Anyway if your looking for a 5 star hotel in Mauritius the Sofitel L’Imperial is certainly not it!

This hotel is a terrible place because it's furniture is very old and some rooms are broken. The Air conditioner is not working for many rooms and when they fix it still the same very hot. I complain to the management then reply we cannot do anything. I really not recommend this hotel and with this price and cost you can find better location.

Just arrived. Tried to get someone to serve us at the beach bar this evening. The staff were very unhelpful and were too lazy to put themselves out in any way. There was no one in the restaurant at the time but they claimed they were fully booked (albeit the first booking was in an hour's time). Did not want to help us or make us feel even remotely welcome. Pity because it is a very pleasant setting.

Stayed at the hotel for business. So felt bit out of place because all other guests where enjoying the beach, service was relaxed and holiday like. Poolside was great! Buffet diner was good, and people were friendly. I had a room nice and close to the reception. It was convenient and felt safe, since i was travelling alone. Unfortunately i had to change rooms, because the band was playing till midnight and i could hear everything loud and clear (my balcony was only a few meters from the speakers..) When i wanted to change rooms, they told me it wasn't possible, because they were fully booked. I checked online and guess what... there were still rooms available. So after a while, they agreed to give me another room. Quiet and according the concierge "a little bit far" But finally i could get my sleep.

Wolmar Flic-en-Flac

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Located in Wolmar, Sofitel Mauritius L'Imperial Resort & Spa is 2.3 mi (3.7 km) from Flic-en-Flac Beach. This 191-room, 5-star hotel has a private beach, a full-service spa, and 5 restaurants. Also close to this Flic-en-Flac hotel are Tamarin Bay and Barachois Shopping Center.


Dining

Start your day off right with a free full breakfast, served each morning from 7 AM to 10:30 AM. There are ample dining options with 5 onsite restaurants, including Ravinala, which has ocean views. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

All 191 soundproofed rooms feature furnished balconies or patios, sofa beds, and minibars. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other standard amenities include free newspapers, safes, and phones.


Property features

Guests of Sofitel Mauritius L'Imperial Resort & Spa have access to a private beach, a full-service spa, and an outdoor pool. There's free valet parking, and an airport shuttle (available 24 hours) for EUR 50 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Other amenities at this beach hotel include a children's pool, a fitness center, and a steam room.

Reviews from Trip Advisor

Trip Advisor aggregated rating

81.0% of guests recommend this hotel

Total of 2064 reviews