Sofitel Mauritius L'Imperial Resort & Spa5.0 out of 5.0
Recent guest reviews
This is the first time I have felt the need to write a review after a holiday, but having read so many critical reviews of the Sofitel L`imperial I decided this time to leave a review. Frankly, we found nothing to criticise, plenty to compliment and praise. The hotel is large and covers a large swathe of beachfront in a prime part of Mauritius coastline. The extensive grounds are quite superb, particularly that part which is situated between the main hotel building and those close the road. Lakes, fountains and waterfalls with several bridges make a stunning spectacle. We were there for 10 days at the beginning of June, and our room was at the southern end of the main building, 2nd floor, room 344. It is true that the rooms will benefit from the upcoming refurbishment (early 2018?), but we found our room to be very acceptable, comfortable and relatively well equipped with a nice balcony having a sea view. It is also true that the toilet is rather like a cupboard, but it does the job and there are benefits to having it separate from the bathroom, which we found excellent and well designed with a large bath, shower area, and twin basins. All of the staff we found friendly and helpful. The Reception staff always had a ready smile and were helpful with any request or query. Also the restaurant staff. Contrary to our normal habit, we chose not to eat in the several specialist a-la-carte as the food in the main buffet restaurant was so good, with a great selection of dishes and a different theme each evening. We enjoyed our evening visits to the restaurant with many a laugh with the serving staff, particularly the Indian (curry) chef. The housekeeping for our room was exceptional, with Asswanee ensuring that everything was always perfect and several times providing a delightful surprise with an imaginative creation with towels and flower petals. Our bed was huge and very comfortable. Wifi reception was difficult in our room, probably because it was a considerable distance away from the centre, but otherwise it seemed good elsewhere As I was recovering from major surgery to my foot, we were rather restricted as to what we could do, and had to rely on the hotel providing all that we wanted. We were not disappointed, and we need to express a special thank you to Kumar on the family and towel desk at the pool, both for his welcoming smile, advice and friendly chat, as well as looking out for us to ensure that we had what we needed whilst relaxing on one of the huge lounger beds by the pool. It made us feel special. There are a huge supply of sunbeds around the resort, both on the beach and in the gardens. No pre-booking beds at this resort. I am not surprised that the Sofitel is popular for weddings, and there was a large Chinese wedding in the beachfront gardens during our stay. One grouse, however. Whilst there was always a plentiful supply of water to the room, why was there a charge of 120 MuR for a bottle of water with dinner? We would like to think that it contributed to staff gratuities!! My wife and I had a wonderful holiday in a superb resort, and can only say that we chose well with the Sofitel L`Imperial.
Stayed Here for 10 days with my family. Hotel is by the beach, and the hotel property is huge. The Hotel is a bit away from the flic and flac market and to walk down is not possible. Hotel taxi are expensive. You Could opt for other Mauritius Taxi ( check the web) who have a slightly better rate than the hotel taxis. The meals at hotels are expensive. There are reasonable eat outs at the flic and flac market. Overall a good stay. Would recommend the ground floor rooms with direct access to the garden and beach. Over all Staff is Good. Cons: Bathing Room and Toilets are seperate which is irritating. I had some ants visiting the room on the first day. This was sorted out after informing the hotel staff. One word of Caution.."Keep you personal belongings Locked in the locker." Cant really point out for sure..., but i had my Gold Ring missing. In the holiday mood, not sure if i lost it at the hotel or elsewhere. Incidentally my Locker was not closed that day in my room.
A beautiul location with friendly staff, yet the hotel buildings, plumbing and some of the facilities are worn out. Rooms are uninspiring. Scuffed and dark with dreary artwork. We received a warm welcome from staff despite a very dark unwelcome building. Soft lighting and candles would make such a difference at dusk and check in was so slow that we missed the sunset. We eventually walked to the bar to self serve our melted welcome drinks as it was all taking so long. Our first room enjoyed a lovely view, however, sadly we had to request to move as the room was so musty it was unbearable to sleep in. We were delivered a glass of Prosecco which was greatly appreciated and moved to a better ventiltated room, overlooking a massive marquee for a huge wedding for 400 guests in the hotel over the weekend. Dinner buffet was excellent, in particular the Indian dishes. However, breakfast was underwhelming and disappointing, The Hammam was very pleasant and the gym well kitted out in a nice location. The beach is gorgeous, however,I would not recomend staying here if you are expecting a 5 star Mauritian experience until it has had a serious refurbish and makeover.
I was at the Sofitel for a business conference with overnight stay.The hotel is a hallmark of the Mauritian tourism industry owing to its long presence on the island.Nevertheless, the quality of service maintains the heritage of the Accor group of hotels.I was pleasantly surprised by the vastness of the room as well as by the setting of the bathroom. We had the opportunity of having lunch at the beachside restaurant where they serve only à la carte menu.Our choice locked onto a grilled fish on a bed of quinoa which was fabulous. Though my stay was for a business meeting, Sofitel Imperial resort will surely be high on my recommendation list for people for want a break from the hustles of every day life.
Would recommend this property for couples and grown up kids. We had 11 and 5 yrs kids with us so felt a little boring in evenings. The market is a bit far off and hotel taxis as usual a tad expensive. Apart from above, it was an excellent stay. Very soothing and claming property. Very nice landscape with tennis courts, garden and lots and lots of space to move around. Nice bars and restaurants. Room service was quick and food excellent. Kids enjoyed their meal and to our surprise, had a nice champagne and juice for us in room when we arrived after a full day activities session. Highly recommended for relaxation and peace loving people.
It was my third year in a row staying at Sofitel Flic en Flac. Room as always was very good, clean and spacious; we had a suite. I hear they are up for renovation next year,; will certainly visit when done. Smiling faces (Kumar at the towel counter), the spa centre is a must to visit for peaceful relaxation, Mauritian night at the restaurant should not be missed for great local food (Ashwin, Pravind, Claudine, Sunil, Gerald and Christelle thank you for the welcoming). Look forward to my next stay.
Room location - 101 -110 the best. Ground floor. You can easily get to beach and dinning area, without climbing one stair. wheelchair friendly. View is fantastic. buffet food was simply THE best. good not wait for supper every day. beach beds so very nice. Quick with service.
We had a good time in sofitel resort in mauritius at the end of may 2017! The beach there was better compared to other hotels! Lots of water activities! Kids club a plus point if u r vacationing with yr kids!
We just left this hotel which is perfectly situated, in the heart west coast of Mauritius, after 9 days of amazing Experience. Overall, the service was impeccable. The hotel staff was both caring and helpful. The room was spacious and comfortable. The leisure part with the Boat-House, Archery, Volley-Ball and the bands at night override the petty problems of services at bars and restaurants. Evenings are so enchanting with those great musicians and singers, that I have fallen in love with this hotel. The singer present ,last Sunday as well as last Tuesday has created a real amazing atmosphere. He displays such a Charisma. We all felt reassure, when he has mentioned that we have chosen the best hotel in mauritius for our holidays. I would highly recommend this property and my only regret is that I'll have to wait one whole year to come.
we really had a marvellous time in mauritius. we stayed for 12 days and i just did not want to go home again... it's definitely been one of my favorite places on earth so far. the hotel itself is very quiet (although we were being told that every room was booked we did not had the feeling it was overcrowded) and the service is excellent. our room was on ground floor with a nice little terrace to sit outside and enjoy the sunsets. the beach is just across the lawn and we had a perfect look-out for all the weddings going on. one wedding per day, not more, so everybody (from make-up-artist to photographer) can really focus on the couple. we spent our honeymoon there, but renewed our vows as well, and Monika (the wedding planner) was just perfect. every wish i had she managed to fulfil, easily - by the looks of it, and i know im not an easy person to be satisfied, everything needs to be perfect. :) the wedding itself was overwhelming, it could not have been any better, and the weather - fortunately - played along too, not a single cloud in the sky. from cleaning lady to reception desk and waiters, everybody was really friendly, courteous and eager to help and solve problems. there was not a single issue they could not sort out. we arrived early on our arrival day, so our room was not yet ready, but we still got a key to some sort of lounge to settle down, relax, take a shower, leave our luggage behind and immediately enjoy the beach or whatever we wanted to do. we could also use the room when we left, as our departure was at night and we had to check out at noon. our room was really nice, light and big, although it does not fulfil 5* requirements, i think. i have been told that the hotel will be closed for a few months though for renovation next year. the thing i liked most was that the wall between the bed and the bathroom could have been shifted which gave one the feeling to sit in a freestanding bathtub in the bedroom :) the food was superb. we had booked half board, and there was buffet for breakfast and buffet for dinner. there were great variations on food and different theme nights, e.g. indian food, mediterranean food, mauritian food... it was always set up as a 4 course meal and one could choose from soups, all varieties of salads, beef, pork, chicken, sea food, fish, lamb, pasta, and rice of course, and lots and lots of vegetables, and last but not least the deserts (yummmmm). the hotel is in the western part of the island, where the weather is better than in other parts, and the beach is one of the most beautiful too. water skiing, wake boarding, kayaking, snorkelling, sailing with little boats is included, and a diving centre is also located at the beach. Flic en Flac is 4 or 5 kilometres away, but the local bus systems runs every 15min or so, and it really is an experience to sit on one of these buses :P all in all i really want to come back, but as there are a lot of other places on earth which need to be explored, i do not think it will happen any time soon :) :(
- Free full breakfast
- Free WiFi in rooms and public areas
- Free valet parking
- Onsite dining
Located in Wolmar, Sofitel Mauritius L'Imperial Resort & Spa is 2 mi (3.3 km) from Flic-en-Flac Beach. This 191-room, 5-star hotel has a private beach, a full-service spa, and 5 restaurants. Also close to this Flic-en-Flac hotel are Barachois Shopping Center and Tamarina Golf Club.
Free full breakfast is included with your stay and is served from 7 AM to 10:30 AM. There are ample dining options with 5 onsite restaurants, including Ravinala, which has ocean views. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
All 191 soundproofed rooms feature furnished balconies or patios, sofa beds, and minibars. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other standard amenities include free newspapers, safes, and phones.
Guests of Sofitel Mauritius L'Imperial Resort & Spa have access to a private beach, a full-service spa, and an outdoor pool. There's free valet parking, and an airport shuttle (available 24 hours) for EUR 50 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Other amenities at this beach hotel include a children's pool, a fitness center, and a steam room.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 1795 reviews