Sofitel Mauritius L'Imperial Resort & Spa5.0 out of 5.0
Recent guest reviews
This hotel looked amazing online and I was looking forward to a relaxing week while my husband was on conference. Unfortunately this hotel had no redeeming features. The food was terrible, flavourless and the menus unappealing. I struggled through breakfast lunch and dinner, eventually opting to dine at other neighbouring resorts. The service is exceptionally slow, although the staff are friendly. The decor is outdated and way past its sell by date, everything from the rooms to the bar looks tatty (apparently upgrading next year, sorry for us this year) not sure where the 5 star come from? Many of the staff battle to speak English. They forgot to make up our room on one of the days. They were fully booked on all the free water outings on all the days requested which is odd considering the hotel was no where near capacity. The pedi at the spa was disappointing as the massage lasted 2minutes and the polish never dried so I had sand embedded a day later! If you order a glass of wine you pay for 300ml but get 150ml, the cocktails are tiny and unimpressive. I would avoid this hotel!
Great experience and outstanding service from the staff. Dealing with Jefrey Lam has been pleasant and so so comforting - we just sat back and relaxed and everything was done for us to make our time at Sofitel so pleasant. Bravo Jefrey and the team. Will definitely visit again. Genevieve C
We love the place. We love the staff. We love the service. We love everything! My wife and I stayed here for 6 days. Hospitality is incomparable. Our room has the breathtaking view of the Indian ocean especially during sunset. Room is serviced daily with a turn down service in the evening. Dined in Ravinala, Tamassa and Teppanyaki restaurants. Food was great and has served some Mauritian/Creole cuisines. Adequate facilities have been accessible to us like the business center for printing Casela tickets booked online, fitness gym and heaps of beach beds and cabanas. Staff were friendly and accommodating especially Kelvin, Kellyna, Grace and Ashley. They made our stay enjoyable and amazing. Finally, we appreciate the personal attention provided by the Guest Relations Manager Parvash. Keep up the good work and all the best!
Great experience at sofitel imperial resort with the family.so peaceful and relaxing.clean and welcoming staff.they all have passion in what they do.will definitely recommend this hotel to everybody..
Very good experience.Wedding of our daughter was well organized by Jeffrey Lam.Everthing was perfect and we were very satisfied.We also had a good service during our stay. Well done Jeffrey and Sofitel team.Keep it up!
Mr Jeffry Lam, the event coordinator, provided an outstanding customer service during our visit in March. The venue looks great and the view is fantastic. Highly recommended for family or couples stay.
Spent our 10 day honeymoon vacation at Sofitel L'Imperial. We had a fantastic stay. Great location and facilities. Upgraded our room at booking so we had a large room with separate livingroom with direct entrance to the garden and beachfront. The service we recieved was super all the way and the facilities are very nice. Tried several of the restaurants and the gym and spa facilities. Special thanks to Food and Beverage Manager, Dominique, that made arrangements to make sure we had a great honeymoon! We can really recommend a stay at Sofitel.
Excellent services along with all types of food right from Indian to french to Chinese to Japanese. The hotel provides with fantastic sea sports and the crew members are kind and friendly as well. The staff has never let me down personally. The sunset at the beach while sipping mojito feels like heaven whatsoever. I would say if you end up in Mauritius you should give this place a shot for sure.
Stayed with family in Sofitel Imperial hotel in Mauritius and had a great time. It is a beutiful property with great facilities. Has its own Boat house with peddle boats and glass bottom boats available which family enjoyed to fullest. Staff are very helpful and courteous. Specially indian chef has cooked jain meals for my mother which otherwise is unthinkable in such vacations. Wonderful hotel indeed and I shall recommend it to all.
We had q great time here. It was an awesome experience from the food with chef Raj who really looked after us and along with Parvesh who met us everyday to ensure that we were fine. We will definitely recommend the resort and hope to be back.
- Free full breakfast
- Free WiFi in rooms and public areas
- Free valet parking
- Onsite dining
Located in Wolmar, Sofitel Mauritius L'Imperial Resort & Spa is adjacent to Tamarin Bay and within 2 miles (3 km) of Flic-en-Flac Beach. This 191-room, 5-star hotel has a private beach, a full-service spa, and 5 restaurants. Also close to this Flic-en-Flac hotel are Barachois Shopping Center and Tamarina Golf Club.
Free full breakfast is served each morning from 7 AM to 10:30 AM. There are ample dining options with 5 onsite restaurants, including Ravinala, which has ocean views. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
All 191 soundproofed rooms feature furnished balconies or patios, sofa beds, and minibars. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other standard amenities include free newspapers, safes, and phones.
Guests of Sofitel Mauritius L'Imperial Resort & Spa have access to a private beach, a full-service spa, and an outdoor pool. There's free valet parking, and an airport shuttle (available 24 hours) for EUR 50 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Other amenities at this beach hotel include a children's pool, a fitness center, and a steam room.
Reviews from Trip Advisor
81.0% of guests recommend this hotelTotal of 2186 reviews