The hotel and staff were excellent. Except, generator power is cut off at midnight. If I had known this prior to booking, it would be a deal breaker.
Mara Intrepids Tented Camp places you 7.8 mi (12.5 km) from Maasai Mara National Reserve. This 30-room, 4.5-star lodge welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10 AM. Sit down for a leisurely bite to eat at the onsite buffet restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
Guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, free toiletries, and slippers. Other amenities include balconies or patios, minibars, and electric kettles.
Guests staying at Mara Intrepids Tented Camp enjoy an outdoor pool, a lazy river, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury lodge include a free kid's club, a terrace, and laundry facilities.
The hotel and staff were excellent. Except, generator power is cut off at midnight. If I had known this prior to booking, it would be a deal breaker.
Dear Eric,Thank you so much for the valuable feedback.Please accept our very sincere apologies for the inconvenience caused to you during your stay with us. I have taken particular note of the concerns you have raised in your review in regard to generator operational hours and its regrettable that we fell short of your expectation. We will use your feedback to help us critically analyse and take corrective action.We thank you for the business support and we look forward to get another opportunity in the near future to serve you once again.Kind RegardsMara Intrepids Team