Standard Room, 2 Queen Beds, Non Smoking, Refrigerator
from $95
Best Western Berkeley Springs Inn
2.5 out of 5.0
2.8
out of 5
Average Guest Review
See all 12 reviews
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Recent guest reviews
It was very nice for the night. The room was clean.
Bed covers that staff lay at the door Of Bed had stains on both beds Only had 2 full size towels when room was booked for 4 people.
Double Queen room has basic amenities and features very comfortable beds and pillows. The hotel is showing its age but every area is spotless, a tribute to the cleaning staff and hotel management. The free breakfast is made in-house and the buffet is refilled often. The front desk staff is friendly and helpful.
I walked in after a 3 hr drive and was greeted by a woman who could not find my reservation under my last name. I showed her my reservation and she said it was canceled. I explained to her that I never canceled and her look was like she was telling me I was pretty much Out of luck. I watched and listened to her argue with a male receptionist who canceled my order as he denied it at first and later on admit that he canceled it. He said it was canceled because they did not have any more vacancy. I asked why was I not notified before driving to the location? They said whoever i booked the rooms with should of called me. Afterwards the female receptionist said well we only charged you $71 I said I was charged $90 and she told me The people i booked my room with charged me $90. I was very confused, upset and angered. She later told me they will put me in a room but not sure if I can have a room for the next day. I said I drove 3 hrs to come her and this is unacceptable. She told me well, talk to the morning manager, if someone doesn't show up by 4 more than likely I can have their room. I went to the room very angrily and waited to call in the morning. The guest next to me were heavy smokers the other guest had a barking dog. The smoke travelled in my room and that dog kept parking periodically. This was very bad and sad for your company. I will not be using your company or staying at this hotel again.
The only thing was Saturday night we didnt know there was a International water tasting contest at the dinner there. So there was no where to park that night till 9:00 pm. Other that that it was a very nice stay!
The walls were thin so... the party people in one room faded into the construction workers getting up in the other room. Loud night and morning.
room was bigger than we expected..could have a better sign and better location for it. almost missed the entrance...thought it was a little over priced for the location of a little town in the hills of wv...
nonsmoking room smelled of smoke, dark halls,no elevator to 2ND floor,hard to find...way off road w/poor signage,town itself...kind of beat. Sorry!
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Generally, the stay was fine, but I wouldn't return there. It's easy to miss the correct turn to the hotel. The staff are okay. Several machines were not working, like ice and coffee. The restaurant called Angus & Ale doesnt' have a have a beer license yet (they do have steak, however).
If you are looking for a clean place to sleep with Internet access this is a good value for the money.
My husband and I had a very relaxing time the desk clerk was very nice the room was very clean and the cleaning ladies went out there way to make us feel very comfortable
Hotel highlights
- Free full breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Best Western Berkeley Springs Inn places you within a few miles (5 km) of Berkeley Springs State Park and Museum of the Berkeley Springs. This 57-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking. Ice House is also 2.1 mi (3.4 km) away.
Dining
Start your day off right with a free full breakfast offered each morning. Enjoy a leisurely bite to eat at Angus & Ale, the hotel's onsite restaurant.
Rooms
The 57 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers, free toiletries, and bathrobes. Free local calls, ironing boards, and desks are also standard.
Property features
Best Western Berkeley Springs Inn features free WiFi in public areas, conference space, and a business center. You can take advantage of free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a seasonal outdoor pool, a computer station, and free newspapers.
Guest reviews for Best Western Berkeley Springs Inn
Everyone
It was very nice for the night. The room was clean.
overnight stay
Everyone
Bed covers that staff lay at the door Of Bed had stains on both beds Only had 2 full size towels when room was booked for 4 people.
comfortable hotel with a stellar staff
Everyone
Double Queen room has basic amenities and features very comfortable beds and pillows. The hotel is showing its age but every area is spotless, a tribute to the cleaning staff and hotel management. The free breakfast is made in-house and the buffet is refilled often. The front desk staff is friendly and helpful.
the worst
Couples
I walked in after a 3 hr drive and was greeted by a woman who could not find my reservation under my last name. I showed her my reservation and she said it was canceled. I explained to her that I never canceled and her look was like she was telling me I was pretty much Out of luck. I watched and listened to her argue with a male receptionist who canceled my order as he denied it at first and later on admit that he canceled it. He said it was canceled because they did not have any more vacancy. I asked why was I not notified before driving to the location? They said whoever i booked the rooms with should of called me. Afterwards the female receptionist said well we only charged you $71 I said I was charged $90 and she told me The people i booked my room with charged me $90. I was very confused, upset and angered. She later told me they will put me in a room but not sure if I can have a room for the next day. I said I drove 3 hrs to come her and this is unacceptable. She told me well, talk to the morning manager, if someone doesn't show up by 4 more than likely I can have their room. I went to the room very angrily and waited to call in the morning. The guest next to me were heavy smokers the other guest had a barking dog. The smoke travelled in my room and that dog kept parking periodically. This was very bad and sad for your company. I will not be using your company or staying at this hotel again.
visit
Families
The only thing was Saturday night we didnt know there was a International water tasting contest at the dinner there. So there was no where to park that night till 9:00 pm. Other that that it was a very nice stay!
good deal.. thin walls
Couples
The walls were thin so... the party people in one room faded into the construction workers getting up in the other room. Loud night and morning.
nice stay
Couples
room was bigger than we expected..could have a better sign and better location for it. almost missed the entrance...thought it was a little over priced for the location of a little town in the hills of wv...
old
Couples
nonsmoking room smelled of smoke, dark halls,no elevator to 2ND floor,hard to find...way off road w/poor signage,town itself...kind of beat. Sorry!
great stay
BusinessTravelers
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a brief trip to berkeley springs wv
Families
Generally, the stay was fine, but I wouldn't return there. It's easy to miss the correct turn to the hotel. The staff are okay. Several machines were not working, like ice and coffee. The restaurant called Angus & Ale doesnt' have a have a beer license yet (they do have steak, however).
