Hotel Farah Marrakech4.0 out of 5.0
Recent guest reviews
An OK hotel, no surprises. Hotel buffet food for dinner very average. Outside breakfasts though were very nice. Bar was comfortable though prices higher than normal for Morocco. Comfortable rooms and nice pool area.
Nice hotel with messy breakfast and dinnerbuffet. The pool area and the garden is lovely. The spa looked nice, we did not have time to try it. The wifi is rather good. The jazzbar is fantastic they had a marvelous singer.
We stayed in Oct 2017. The AC wasnt working, they didnt bother to fix it, just ignored us. They say they have a gym/fitness facilities, THEY DONT! Just a plain lie. Safe in the hpotel didnt work either. We just checked out on the 2nd night, couldnt handle it anymore. Put in another £10 a night and get a better place. Chose Palm Plaza Hotel instead.
This hotel is just awful. If it's your only holiday of the year ... don't bother! Rooms are ok but very basic, morning lady or reception miserable the afternoon guy Aziz (might spelt wrong) is lovely. Room towels are grey & tatty, although cleaners are ok. Restaurant- pancake lady. Boiled eggs & lots of other awful stuff! Lunch just awful, guy made us chicken sandwiches as we complained 😑 dinner same awful dishes, 1 meat, 1 fish, rest random with no labels, we ate out. Pigeons & other birds flying in restaurant. Pool area lovely but youngest guy & oldest guy are rude. Allowed others to take pool towels to room but not us & you can't get one until 10am when they are still cleaning pool area!!!! Why not do this earlier???? All they done was be rude & talk about us amongst themselves!!! No music, no entertainment, no smiles. They decided to dig up drains by our bed & pool at 12am... left debris everywhere. Felt quite upset by the time we went home. We've travelled lots & are not ones to complain... never been to Marrakesh & won't t be returning, will try Agidir sometime but this has been the worst holiday I've been on. Please don't waste your well earn' money On this hotel.
Arrived 3rd Oct 2017 and still here until 10th. Hotel is very dated and drab and dark all rooms are exactly the same dark and dingy. None of the staff have name badges so you never know who you've spoken to. The positives are the pool area and garden surrounding are nice. Negative where do I start. Some staff are ok. Pool attendant young and rude. They don't open towel hut until around 10 am if your lucky. I've not once seen him or anybody else clean the pool. They clean around it by hosing anything and everything including soaking our magazines we left on our sun lounger not once but twice. When I confronted him he said sorry I not see. Ohhh you did I watched you do it the 2nd time hence why I'm over here telling you not to do it. FOOD. Hmmm... it is rubbish nothing is labelled and there are only 6 hot things on offer. Which is either bland pasta, oily meat or veg and little else. Salad if you can call it that is not good. Let's just say the food leaves a lot to be desired. And birds flying around in the dining area. But they do have a snack bar which looked Ok but you have to pay for that even if your full board. Staff are very slow to get drinks in the dining hall unless your face fits or your giving huge tips. Tea and coffee only available in the morning with breakfast the rest of the day you have to pay. This morning from around 9.30 onwards until around 11/ 11.30 we had to endure 4 clueless men trying unsuccessfully to lift a drain they were banging and hammering and then after failing to get drain off they left the broken debris and hole open around pool area. Pictures attached. If there wasn't any sunshine id have flown home. NEVER AGAIN and I certainly wouldn't recommend this hotel. I have travelled to many places but this is the pits...
Nice hotel rubbish food...same everyday! No fruit for breakfast other than grapefruit! .staff not observant when things run out slow to refill. The greatest things in this hotel location in city centre
I definitely would advise that if you're considering staying in Marrakech to look into what hotels are available before booking with this hotel. The continental breakfast in the morning was very basic, they only serve boiled eggs and if you ask for friend eggs or omelette you have to pay the difference. Soft drinks at the bar amount to 25 dirhams every time which is a bit of a rip off, as it's located close to menara mall if you are staying there you might aswell head over to the supermarket and stock up on your own drinks! On the last day of the visit our shower began letting out brown water which was very worrying and although we called for maintenance it was not resolved and we weren't offered any alternatives. Staff member will demand tips for anything that they do so you better stack up some cash as one man demanded a minimum of 20 dirham atleast. I was not satisfied with the hotel especially when I requested an iron at reception but was only given then option to have my clothes pressed by the staff at an extra charge. The hotel only offers an outdoor pool which may be it's only positive feature, the spa inside has staff that do not seem to know what they're doing, unable to find any pressure points when giving a massage I would say just save your money and research better places to get a hammam and massage! The view from my room was also of a bunch of trees, I had expectations from pictures I saw online but this hotel was by far a disappointment to say the least!
Basic hotel definitely not 4☆...basic food...fish chicken pasta everyday! No fruit for breakfast other than grapefruit! Lots of lovely puddings but nothing healthy.staff not observant when things run out slow to refill. Young pool attendant never smiled the whole 11 days we were there and never and towels ready when you asked for them. Staff were very misersble compared to other hotels we have stayed at.
First time visit to marrakech beautiful place hotel was really nice only a bit of communication issue room service staff the old lady with glasses need to be more pleasant and helpful and smile as she was rude on every visit other staff from reception watchman doorman cleaners restaurant staff were really nice will go back to this hotel hotel is near the airport and tourist area which is a bonus ..
Hi I have just come back from another week at golden Tulip Farah in the 3 months since I was last there the restaurant staff have completely changed and sorry but not as efficient same as the evening dinner whether the chef spent his budget the hot buffet left a lot to be desired.The breakfast and cold buffet are still Very Good going back March 2018 because the hotels positives surpass the negatives and hope the evening hot buffet improves.By the way the temperature whilst I was there was 90-100+ everyday too hot for me I'll stick with March nice and pleasant
- Walking distance to Palais des Congres
- Free buffet breakfast
- Free WiFi and wired Internet in public areas
- Free parking
Located in Hivernage within a short walk of Palais des Congres, Hotel Farah Marrakech is within a mile (2 km) of other popular sights such as Koutoubia Minaret. This 242-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free self parking. It's in central Marrakech and also close to Jamaa el Fna and Menara Gardens.
Start your day off right with a free buffet breakfast. Enjoy dining at the hotel's 2 onsite restaurants: Farah offers relaxing garden views; Lorenzo specializes in Italian cuisine. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
All of Hotel Farah Marrakech's 242 rooms are air-conditioned and have an array of amenities, including balconies or patios, minibars, and desks. Guests can expect free wired Internet and TVs with satellite channels. Beds sport premium bedding and bathrooms offer designer toiletries.
At Hotel Farah Marrakech, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available on request) for EUR 25 per person one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a sauna, an outdoor tennis court, and free WiFi in public areas.
Reviews from Trip Advisor
48% of guests recommend this hotelTotal of 994 reviews