Hotel Farah Marrakech4.0 out of 5.0
Recent guest reviews
Just returned from a good week at golden tulip nothing to complain about everything was up to scratch room cleaned every day as was towels.Food good breakfast and dinner pool and garden area kept immaculate drinks bit on expensive side as anywhere else in Morocco. Good location and staff very nice and friendly going back June so that should be testament of the hotel
My best friend and I stayed here for 1 week. We were met with friendly staff every single day. We had no problems with anything. However, the food is not varied, which is fine as there are lovely restaurants nearby. The breakfast is ok and the lady who makes the semolina pancakes is lovely and they are delicious. Other than that, the dinner was ok. I would advise getting bed and breakfast and exploring the area for dinner options. Otherwise, lovely experience, friendly staff and would definitely come back.
I give 3 stars because of the fresh pancakes that you can eat at the buffet after 8am. I personally didn't found the staff rude except one. The women from the little shop. We went and asked for the price for slippers 3 days in a raw and she said 80 dirham when about to pay coz we finally decide it to buy 2 pairs we give her 200 dirham and she give us only 20 back saying that she might be said the price wrong and she said it was 90 dirham per slippers. What a fraud if u do this in the shop what expectation can i have outside the hotel. I must say the rooms weren't clean that much at Least on my sheet you could find little hair and i have a very long hair. The food from the buffet was not for our taste at least not a breakfast food. Having cooked potatoes, beans and vegetables is something that i will skip in the morning except the pancakes which was my breakfast every day. The hotel looks nice but needs some repairs so I don't know how was this hotel rated 4* when i give a maximum 3*
This was our second visit to the hotel, both in March. The first visit my partner and I thought the hotel was lovely and the staff were nice. The second time was a bit disappointing when we visited with my sister and her husband. On both occasions there were a lot of over 50's holidays which was fine, except that a visit to the restaurant (we were half board) resulted in a hunt for a table that was not reserved for them. I think this is unfair as we should have been treated just the same. The other thing I found unfair was the fact that there were mattresses in the poolside hut that seemed to be for "favoured guests". When I asked for two for myself and my sister I was looked at as if I had the cheek of the devil! The hotel could do with some TLC but the beds and pillows are very comfortable. And the bed was made every day and clean towels were provided. Sleep was a challenge because our rooms were at the front of the hotel so we expected traffic noise but......every night/early morning a dog would bark incessantly. The food although well presented is a bit repetitive but tasty. The receptionists are a bit grumpy but the bar staff are great. And, although the resident singer is a lovely, it's a bit like listening to the Bee Gees every night. We were thinking of making this hotel a regular stay because the weather is lovely in March but, we will try other cities. There is so much to see in Morocco and really is a fantastic country. Can't wait to go back.
We stayed at this hotel for 7 nights , the airport is about 15 min drive away , the main square and souks about a 20 min walk . The Menara mall is around a 5 mins walk ( water, toiletries and alcohol available in the modern supermarket) The hotel reception has a ATM and comfortable seating with free WiFi. Also on the ground floor you can find a bar , small gift shop , hotel restaurant, Italian and Moroccan restaurants. Our room contained 2 comfortable beds pushed together , a sofa , small balcony , TV, wardrobe, small refrigerator, safe and hairdryer, no tea/coffee facilities are available. Day trips from Marrakech are available at reception , we did not book with the hotel on this visit but have done previously and encountered no problems. We were half board and both breakfast and dinner were of a hot and cold buffet selection. Dinner is served between 19.30 and 20.00 , eating later may be more appealing to guests wanting to avoid the large business groups which the hotel cater for. The pool and garden area are well maintained and clean , sunbeds are plentiful and towels are provided . Pool temperature was cold but once you get used to it can be refreshing and a welcome relief to the hotel sun. Try to avoid rooms at the front of the hotel as there is no double glazing and can be very noisy .During our stay we were awakened often by the sound of barking dogs usually at around 4am. When travelling to Marrakech , this hotel tricks the boxes for us but bear in mind that this is not a 5 star hotel and does look in places quite dated.
Rubbish hotel room were standard breakfast was the same every day for the 4 days we stayed reception staff were rude especially a lady who thinks she knows everything. We had a problem with our room manager was rude as well avoid this place at all costs and save your money. I would not recommend to anyone.
Stayed here for a week as part of a group of 6 couples ranging from 30-80. Hotel is of a good standard, clean and tidy and relatively well presented. Pool area and gardens are immaculate with a very quiet and relaxed vibe about them. Pool Towels are offered free of charge so don't take your own. The hotel has a safe system which is 10 Dirhams per day to use and definitely recommend. Cleaners were thorough with beds changed every day. There are a few nice bars and cafes within a 5 minute walk from the hotel including the new Menara Mall. The main square Jamaa El Fna is a good 20 min stroll away or can be reached by taxi for approx 50 dirhams. If your looking for a good mix of quiet relaxation within easy reach of the traditional parts of the red city I would definitely recommend this hotel.
Really decent hotel. Was Pretty empty (Late Jan - Early Feb) but the room was clean and all the staff in all parts of the hotel were nice. The buffet/breakfast menu was fine for me as half board but didn't have the whole range of Moroccan food. Would stay here again for a couple days if I were back in Marrakech. Very good location also, 10 minutes drive from the hotel and about the same distance to the Medina. Very secure also.
We have just returned from our week-long stay at this hotel. As there was no major issue present, I give this hotel a high rating and recommend it to everyone, provided they do not expect the utmost luxury. In this review I rate different aspects of this hotel separately with stars ranging from 1 to 5. * Contact - Forget about contacting this hotel by e-mail. The e-mail address provided on their web page (firstname.lastname@example.org) is not working. ***** Location - Very good. Not far from Medina (old town), Carrefour at Menara Mall, or Majorelle garden. ***** Gardens - Hotel garden is nice and carefully maintained. ***** Reception - Standard, trying to be helpful. If you want to avoid slight communication problems or lack of knowledge on their side, look for AYMAN. He was by far the most professional of all receptionists. * Information - By this I mean information available to you without asking a receptionist. There is none. No notice board, no printed material that would tell you What, When, Where, How, How many, etc. **** Internet - I would have given this 5 stars, if it was known to me that there is another option of connecting to WIFI than using the (useless) networks called Guest or GoldenGuest. These two do not work. I learned about the possibility of using another network, namely Golden Tulip Farah, only during the last day of our stay. So, if you want to enjoy a WIFI connection, connect to this network and use your surname as login and room number as password. Note it didn't work for me 'out of the box' as my surname was misspelled in the Reception. **** Restaurant - There are 3 restaurants of which only the main one is used by guests. I haven't seen anyone using either the Italian or Moroccan restaurants, in which you have to pay. The main restaurant is open at these times: 6:30-10:30, 12:30-14:30, 19:30-22:30. Lunches are served upon ordering based on a menu, hence the amount is fixed. Drinks that you order are not included unless you have All inclusive. A small bottle of pure water costs over a quid. The reasons I give this restaurant 4 stars follow: PROS: Spacious, both indoor (non-smoking) & outdoor, microwave, music not obtrusive most of the time, good food, helpful staff. The most helpful and friendly waiter was Mr. AZIZ HIDAR. CONS: Food often cold (the microwave can fix that :)), food containers not refilled quickly, some food items reused. ***** Rooms - Spacious, no damage, well furnished (LCD panel - HDMI, USB, antenna inputs, desk with drawers, chair, sofa, wardrobe, small fridge, safe, extra duvets and pillows, 4 clothes hangers, balcony with 2 chairs and table). Bathroom perfect (shower with bath, foot basin, enough room for all your items). * Heating - No heating in the whole hotel, including the restaurants. It's quite cold there in winter. Many visitors were eating with their winter coats on. ***** Cleaning - Perfect! Clean towels every day. ** Fitness - A joke. A couple of stationary bikes, two useless gym machines, and a table tennis table sitting next to the swimming pool.
The clientele of this hotel was partly Moroccans, partly French and a sprinkling of other nationalities. Very few Brits but that was not necessarily bad...To begin with the positive: it is centrally situated, in a pleasant, modern part of town and you can walk to the Medina or the 'ville nouvelle', the French-built part of town, easily. The room was comfortable, with a nice view, the bathroom fine. Only one night I saw a solitary bug scurrying across the bathroom floor but it was an exception. Less positive: food choice in the restaurant was very limited and repetitive. The reception desk were not always terribly helpful. It depended on who was on duty. Sleep was at times difficult because it sounded like a herd of elephants was tramping on the room above mine... The low point for me was when I collided hard against one of the two sets of glass doors giving access to the pool area. The first glass door was open, the second closed. The first glass door bore words on it that made it easy to notice it, the second one had nothing written on it, it was clear glass, which is the reason why I walked straight into it. I got a cut on my nose. Not a nice memory, I am afraid...
Located in Hivernage within a short walk of Palais des Congres, Hotel Farah Marrakech is within a mile (2 km) of other popular sights such as Koutoubia Minaret. This 242-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free self parking. It's in central Marrakech and also close to Jamaa el Fna and Souqs.
Start your day off right with a free buffet breakfast. Enjoy dining at the hotel's 2 onsite restaurants: Farah offers relaxing garden views; Lorenzo specializes in Italian cuisine. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
All of Hotel Farah Marrakech's 242 rooms are air-conditioned and have an array of amenities, including balconies or patios, minibars, and desks. Guests can expect free wired Internet and TVs with satellite channels. Beds sport premium bedding and bathrooms offer designer toiletries.
At Hotel Farah Marrakech, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available on request) for EUR 25 per person one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a sauna, an outdoor tennis court, and free WiFi in public areas.
Reviews from Trip Advisor
48% of guests recommend this hotelTotal of 933 reviews