Dellarosa Hotel Suites & Spa4.0 out of 5.0
Recent guest reviews
Booked a package week to this hotel on a bed and breakfast basis. Staff didn't seem aware of our booking on arrival. Had to wait over an hour for room to be available. It was a cold week and the hotel has cold areas. Luckily could heat the room with the air conditioning. Breakfast was adequate but a little uninspiring. It's a good walk to the old town but all on the flat and a taxi should be no more than 30dh into and around town as long as you choose a petit taxi. Got caught out on a return from Jemaa el Fnaa one night - we asked for a petit taxi, got into the gent's vehicle and on arrival back to the hotel he expected 50dh pointing out that his was not a petit taxi! Hey ho. All staff friendly, courteous and helpful. Glad I took a number of layers of clothes to keep warm. Would be nice to have a kettle in the room.
On arrival we were warmly greeted by the hotel staff and checked in quickly. We dined in the restaurant that evening and to my delight they had obviously read a message I had sent directly - regarding pur 1 year anniversary. After dinner the staff sang and presented us with a complimentary cake! Lovely touch and we really appreciated it. Our room was okay but had twin beds rather than a double bed. It was also a little chilly, but once we worked out how to lock the patio door and operate the heat function on the AC unit, all was fine. Limited channels available on the TV and the visual quality was poor. The bathroom needs modernising as does the bath and sink draining system - water would collect and take a while to drain out. The staff at the Dellarosa hotel were lovely and we did feel very welcomed. Personally I would say at present, this hotel is 3 star rather than a 4 star hotel. It is very well situated and one can walk to nearby restaurants and shops. The food in the hotel was okay - we could usually find something that took our fancy.
My partner and I got to stay here on an inclusive deal, so did not know what to expect. The room was fabulous; we got an upgrade to a junior suite which gave us a sitting room and full surround balcony. The staff were always attentive and polite and a special mention must go to Mustafa, a young man who works in the restaurant (where the food was always good!), and who made an effort to remember details about you and made you feel welcome and at home. We stayed at the hotel during a week of unseasonably cold and wet weather but the hotel was always warm, in every sense of the word. Having a pre-dinner drink in the evening was always very relaxing with muted dinner jazz in the background to make conversation easy and the bar prices were no different than street prices, so no hesitation in using it every evening, whether we were going out or dining in. We had a small issue with a tour into the Atlas Mountains that went sour because of the heavy snows and impassable roads, but the Manageress and Commercial Director, in person, resolved the issue very quickly and to our complete satisfaction, which just confirmed our good opinion of the hotel and its staff. Well done! I look forward to returning in warmer times and availing myself of the pool and other sunny times facilities!
My girlfriend and I bought a last minute deal to this hotel for 4 nights, half board. Our review is completely opinion. The room: We had an upgrade to the junior suite it was nice enough. Large spacious lounge area and a moderately sized bedroom. The bathroom was a little squeezed in but still not bad. The cleanliness is good in the whole suite, however our only two flaws were with the shower head; that fired off in many different directions and the suite lacked the homely touch. The food: Ummm... The breakfast is less than continental but fills a hole to get your day started. The fresh bread is nice, however one juice decanter rarely gets refilled unless asked. At dinner there is a rather small choice of food. There is soup and fresh bread nightly and two chilled sections of salads. There is only ever 4 hot choices that are difficult to pair up. But again fills a hole and can be very flavoursome. The drink prices are as you would find in any other restaurant. As for the rest of the experience, the staff are nice enough, some being more helpful than others. The pool looks nice although we haven't been able to use it due to the weather. As long as you dont mind a bit of a walk, the hotel isn't far away from the old and the new city's and the walk is nice to experience the hustle and bustle of the city. Finally we were a little surprised by the city tax/ tourist tax that we were told about at the front desk at check in, as we were unaware, and maybe didn't do enough research. It came to 132Dhirams for 2 ppl for four nights, the tax is calculated per person per night.
It's an amazing hotel for a very good price. we just payed 40€ for day. It's near center of Marrakech(Medina), maybe 15 min by foot. That zone is really calm, totally different of chaotic Medina. Room was very big and cleaned. It's possible swim and have massages.
We stayed in a very good and comfortable hotel on Marrakech. Nice people, nice room and nice breakfast. We could walk from the hotel to the center of the city. Made a trip with the City Tour bus, with wich you can see a lot of the city! We enjoyed everty minute of it! Specially the sous and the squares...
The hotel is in a good location close to the Medina and Souks, the reception staff are very welcoming, my room was comfortable with a fabulous view of the mountains, the spa is good and the Wi-Fi signal is good in the rooms. Breakfast is ok but the evening meals are nothing to shout about. What really let the hotel down on our stay was the bar. First they ran out of beer and told us they couldn’t get any more for 2 days as they couldn’t get deliveries on a Sunday. In that event don’t you go to the supermarket to make sure you can serve your customers? Second was the attitude of the owner’s son. On 2 evenings he was entertaining 2 young women at the bar. On one of the evenings the barman was absent for long periods so we asked him if he could serve us. His response was ‘what do you think I am, a barman?’. Well sir, this is your livelihood, the money we spend pays for you. You just lost your family business valuable customer spend. Does his father sanction this attitude to the income of the family business?
My friends and I stayed here for a week and absolutely loved our time here and always found the staff to be friendly, helpful and understanding. Upon arrival, everything was explained to us despite us being at the hotel on numerous occasions before. A special mention to all the staff who work from morning until late at night with a smile on their faces. They’re very welcoming and friendly and make an effort to chat to you to make sure you’re having a good time and to encourage you into the vast range of activities. Overall a very nice holiday and we hope to visit again.
I booked the Hotel for a 3 night citytrip and it was really great! Friendly and helpful stuff, tasty breakfast with some traditional specialities and relaxing clean rooms. Location of the hotel is right between old and new city. You can reach every tourist place by feet easy in about 10-15 min. I also recommend the terrace with a amazing view over the City!
The hotel was lovely,The staff were very friendly and helpful I was wonderfully surprised, I didn't expect this quality and this welcome! the reception is excellent,the rooms are very Clean and organised. I recommend this hotel highly .
- Walking distance to Palais des Congres
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Located in Hivernage within a short walk of Palais des Congres, Dellarosa Hotel Suites & Spa is within a mile (2 km) of other popular sights such as Jamaa el Fna. This 4-star hotel welcomes guests with 80 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. Located centrally in Marrakech, it's also close to Koutoubia Minaret and Ben Youssef Mosque.
Free buffet breakfast is served each morning from 6 AM to 10 AM. Enjoy a leisurely bite to eat at 500, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
All of Dellarosa Hotel Suites & Spa's 80 rooms are individually decorated and have an array of amenities, including minibars, espresso makers, and free weekday newspapers. Plasma TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with premium bedding ensure a restful night. Safes, phones, and desks are other standard amenities.
Dellarosa Hotel Suites & Spa features a full-service spa, an outdoor pool, and a children's pool. Airport transportation is made easy with an airport shuttle at scheduled times for MAD 100.00 per room one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a fitness center, a spa tub, and a steam room.
Reviews from Trip Advisor
65% of guests recommend this hotelTotal of 1156 reviews