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ClubHotel Riu Tikida Palmeraie - All Inclusive

4.0 out of 5.0

Recent guest reviews

What can I say I absolutely loved my stay, was a quick last minute 5 days 4 nights girlie break the resort it’s self was amazing so well kept super clean with the most friendly staff ever especially Mourad nothing was to much for them always wanting to help. The all inclusive meals was fab each day was different after reading previous reviews I was worried but for us the food ,snacks was all yummy the only downside was the alcoholic cocktails they was very weak and watered down I wasn’t too upset as I’m not a big drinker but others was hence why I didn’t give 5 stars. The hotel isn’t near much but there’s a free shuttle bus to take you in to town and taxis outside the hotel. The pool is super clean the spa is great too we had the best weather. Love it!

Value excellent, hotel and facilities cleanliness good, food and drink choice and availability excellent. Bedroom/bathroom facilities getting a bit tired and in need of upgrade, bed uncomfortable and bathroom fittings didn't work properly. Heard that the rooms are going to be refurbished at the end of this season.

Came here for two weeks in June and the weather was amazing. not one day below 40 degrees. Nice relaxing break for a couple looking for a quick getaway. resort very nice & always clean. Staff are very polite, including the pool staff who everyday say hi and ask about activities but do not ask too much. Used the shuttle bus to go into the town, don’t be put off me and partner both earlier 20s found it fine. As soon as you get off the bus there are people straight onto you trying to sell you all sorts but simply say no thanks and keep walking and they leave you alone. Once you’re actually in the centre near the stalls & souks they’re all fine most do call you as soon as they see you looking at there stuff but that’s normal everywhere. there is also some nice cafe’s to have a drink at, or eat if you fancy it. Only cockroaches I ever seen was in the toilets at the lobby and that was 3 over a 2 week period.

Four of us stayed here from 13th-20th April. I'd emailed previously asking for adjacent rooms, with a sunny terrace or balcony and this is exactly what we got! In fact our terrace was so hot in the afternoon we began to wish for some shade!! (No pleasing some people is there!) Rooms are lovely and large, spotlessly clean, decent size bathroom (shower over bath) and separate toilet just off the bathroom. Hairdryer was ok for my short hair, but some people may prefer to take their own. The complex itself is large with absolutely beautiful gardens, which I'm sure will be even more impressive when all the flowers are in bloom. Some lovely water features and the sound of frogs at night really added to the atmosphere when returning to our rooms after dinner! The pool is huge and very nicely laid out. Lots of sunbeds and we didn't have a problem getting any, although that may be different when the hotel is full (one of the managers told us it was two-thirds full whilst we were there). Speaking of the managers, they are very visible and often walk around the hotel and grounds, speaking to guests, asking if everything is ok, so there's always the opportunity to raise any issues if you have any. Now the staff - I can only describe them as amazing! And that goes for ALL of them whatever their job - happy, friendly, helpful, lovely sense of humour, I can't praise them enough. The food is very good, a varied range which I'm sure would suit all tastes - it certainly did ours, although at times it could have been hotter. We went to the Moroccan restaurant once (you need to pre-book this at reception) and it was very nice. In the main restaurant there were two themed nights while we were there - Moroccan and Italian - which were both lovely. We went on the trip to the Atlas mountains - The Berber Trail - which we booked with the Tui rep. There were about 36 of us in total, all in 4x4s. A very enjoyable, interesting day, with a very nice lunch included, We didn't do any other trips as mostly we'd gone for a relaxing break. My one and only criticism of the hotel overall is that there is no outdoor bar in the evening. The two pool bars both close at 6.00pm. The evenings were lovely and warm so it would have been really nice to sit outside and have a drink before and/or after dinner. A manager told us that the hotel is due to close November-February for a full refurbishment so hopefully they may consider an outdoor bar. All in all we had a very relaxing holiday and I would hesitate to recommend this hotel.

We have visited many Riu hotels and we always love them, but as far as this hotel goes it’s not the best we’ve been to. Room was dark, basic and dingy and SO loud, our poor baby was woken up every night by people deciding to move tables and chairs at 3am and talking at 1000 decibels while letting their children run up and down the corridors late into the night. No drinks except water in the room, we have always had soft drinks In the fridge and alcohol in room so was surprised to see just a bottle of water. The food was good, but starts at 7pm- far too late for a little one. The other Rius did dinner at 6pm which would have been perfect. Lots of selection and always very tasty though. The waiters all work SO hard and were amazing with our little girl, making her laugh and smile. The pool is massive, never had a problem getting a sunlounger. It’s freezing, but in 35’c heat it’s really refreshing. If you’re taking a baby take a beach tent as the parasols only give limited shade. The loungers need a serious update, every one we got on was broken and so uncomfortably, again in other Riu’s they have lovely loungers with mattresses, but not here. The grounds are spotless and really well kept, it looks beautiful with all the roses. Overall we had a lovely week, but this Riu definitely needs some refurbishment to be in line with the other hotels. The staff make the hotel, they are really lovely!

Stayed here with my husband for week at this hotel with the all inclusive package. The hotel itself is absolutely beautiful with lovely gardens and a lovely pool, perfect for families and couples. The food was lovely and we also had two a la carte restaurants included with our stay. There's also a spa, gym and indoor pool facility to take advantage of. Also a tennis and badminton court too. The hotel also provides a free shuttle bus to the main square, just need to book at reception.

We had a week here 13th-20th April My wife and I both wanted a relaxing holiday and ended up having a great time of fun, sun and a lot more If like me you like to read trip advisor to plan your holiday, then please take this onboard This was up there with the best holidays we’ve been on and we’ve traveled to most country’s The staff are amazingly friendly and fun to be around, the hotel itself is amazing to be in and around The food is of good quality and plentiful with a wide choice The rooms are cleaned daily to a high standard Yes the pool is cold, but very refreshing when the temperature is 35 degrees Entertainment staff are great fun and do their best to get you involved if you like being amongst things ,but will still be great with you if not I could not fault our stay and believe me when say , my wife is hard to please !! Thank you for reading this 10/10

An opportunity to revisit a holiday destination first explored a decade ago. Nothing much had changed though age has left its mark, yet still scores maximum for location, service and experience. Of course a week in any place exposes faults, defects, grumbles even but when on reflection you place them in context of where in the world you are they are minor. Room Towels are old, simple solution take newer poolside towels back to the room on an evening. These can be changed and refreshed in the late afternoon/ early morning. All inclusive deals can get a bit dull but here the menu of tagines is creative and there are two on site theme restaurants where the atmosphere is less frantic. Drinks, again all inclusive do not include well named brands, my suggestions is to open your mind and try everything until you find something to your liking, there are lots of choices. The grounds have landscaped water features that are a natural oasis for frogs and insects. Our April visit coincided with frog 'hook-up' timing, the evening chorus is spectacular (unless you have an apartment near to the water I guess where I can imagine it might be hard to sleep) Service levels are particularly high and can be close and personal with the offer of tips. The waiters are good if not creepy at palming a few DH. It is an African country and almost a custom to expect a small payment for services. The place has an effective and efficient friendly, even humorous in tune policy of staffing. Great understanding and service. Plenty of local knowledge so don't be afraid to ask advice. The support is available around the clock. Security is present on site to reassure guests, if any were needed. Marrakesh is a fantastic destination and this location is close to explore the culture of the city without directly living with the smells and sounds

I booked an all inclusive 4 night atay with TUI. The hotel is large with a large Pool. Sometimes hard time get sun Lounger by Pool. The food is reasonable and tasty enough. Staff are friendly. Room Clean. Its all about what you paid, if I have of paid hundreds then you can Find faults but we must consider this is a stack them high and sell cheap... I would fully recommend if you get a Good deal...

Wow is the first word that entered my mind when I was first greeted through the entrance . Marrakesh is a safe exciting vibrant place to holiday with family . The culture the hospitality and the security is fantastic . We had our best holiday ever this Easter at this hotel . There was everything you could wish for . We were a family of four and our room was very luxurious ,relaxing and spacious . We had a ground floor room and our own private little garden in the side which was tranquil and private every morning we woke up to the birds singing and beautiful manicured gardens that were a sight to behold . The staff at the hotel cannot do enough for you they are polite courteous and go out of their way to ensure you have a lovely enjoyable stay nothing is too much for them . I have stayed in some hotels where you have to ask several times for something but not here and everything is delivered with smiles and more smiles which is what makes this resort so welcoming . The highlight of our stay was the exquisite and extensive buffet /food which is a banquet fit for royalty . There is every kind of salad ,vegetables hot and cold bread soup hot dishes which change every night from fish ,chicken,beef king prawns and avocados ,tagines every night and the standard kids choices which are always available of pizzas ,pastas ,spaghetti Bolognase etc and beef stroganoff ,lasagna,beef steak,and I could go on and on and on .the desserts are so extensive that it would take a whole page to list them all and they vary from day to day to ranging from Morocco desserts panacotta ,egg pudding biscuits ,mousse different cakes fruits ice cream etc etc There really is so much variety that no one could go hungry . The chef is unique in this resort he is out and about at lunchtime and dinner time attending to guests and ensuring they are happy ( something I have never seen elsewhere such is their attention to detail ) For those that drink there is a variety of alcoholic drinks served and soft drinks all the time ,bottled water as much as you need and which is left in your room as well as hot drinks like tea coffee cappuccino espresso and the list is endless with alcoholic and non alcoholic mocktails . Lunch is extensive to and so is breakfast which I particularly enjoyed every morning . In this resort the room is cleaned every morning and the beds made and towels changed to every day which is a nice touch . The cleaning staff go out of their way to decorate the bed and bathroom with rose petals every day which is just beautiful to come back to . There is nightly entertainment which we throughourly enjoyed and I have not laughed so much in a long time . There is Africa night ,belly dancers ,comedy and so much more entertainment singing dancing etc There is a kids club and playground which my son used and the kids club them were so attentive to the children and I observed this first hand when a child was crying there I would happily leave my child there . The grounds are beautiful and I used the spa and hairdresser which were very reasonably priced . One suggestion I would make is if the prizes on the entertainment nights could be a spa massage instead of bottles of alcohol perhaps ... We have already decided to go back to Marrakech to this resort next year at some point as it was a lovely relaxing carefree break from the British weather and life in general . One other thing I found unique to this hotel was that the management ie managers were always out and about at breakfast sitting talking to guests at dinner and getting so involved with the true workings off the hotel especially Raphael which is not something I have witnessed before but it shows that the hotel is well run and ther is attention to detail . This is a hotel that looks after its staff guests and everyone is happy here . Well done to all the staff at RIU tikida palmerai you are credit to making our holidays enjoyable and memorable Whoever has any apprehensions about coming to Marrakesh .... Think Again ...... A delightful break see u next year RIU .😍👌🏿 Pls note it would not let me click hotel ratings but everything is 5 star .

Route Fes, km 6 Marrakech

Hotel highlights

  • Free breakfast
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Located 1.6 mi (2.5 km) from Museum Palmeraie, ClubHotel Riu Tikida Palmeraie - All Inclusive is within a 15-minute drive of Marrakesh Museum. This 4-star resort has 388 guestrooms and offers a full-service spa, an outdoor pool, and an indoor pool. It's in central Annakhil and also within a 15-minute drive of Ben Youssef Mosque.


Dining

Free breakfast is included with your stay. Enjoy dining at Le Rikida, one of 3 onsite restaurants. You can sip a beverage at the coffee shop/café.


Rooms

ClubHotel Riu Tikida Palmeraie - All Inclusive's 388 rooms are air-conditioned and provide balconies, sofa beds, and ceiling fans. For entertainment, guests can expect to find cable TV. Hair dryers and laptop-compatible safes are also standard.


Property features

Guests of ClubHotel Riu Tikida Palmeraie - All Inclusive enjoy a full-service spa, an indoor pool, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive resort include a children's pool, a fitness center, and outdoor tennis courts.

Reviews from Trip Advisor

Trip Advisor aggregated rating

88.0% of guests recommend this hotel

Total of 6077 reviews