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Kervansaray Marmaris Hotel & Aparts

3.5 out of 5.0

Recent guest reviews

I was in this fabulous hotel for a one week. I want to come back next time. Room was perfect. Staff was very friendly, food was amazing!!! I want to thank the entertainment team especially to Jerry!!!

literally the best holiday i had with my friend! Sniper and all the other reps are amazing and really tool care of us! Im 100% going back! Bar street is amazing too if you go with all the reps on the party bus!

I was in hotel with my family. It was really great. Rooms was clean and comfortable. Staff was really friendly and helpful. I really happy of hotel night shows. I want to say big thanks to Entertainment team especially to Jerry

Jerry and Ronaldo from the entertainment team are amazing!! They are so much fun and keep you entertained during the day. They keep you safe in bar street at night and are the life and soul of the party. We come Marmaris every year and always look forward to seeing them both, see you again in September!!

I booked Kervansaray hotel, in Marmaris and spent 14 days there, had the most amazing time of my life, it was very clean, friendly animation team, the staff were also very helpful and supporting, my children just did not want to come back, i would like to mention one particular persons name ELIF (Bar-Staff) as she was absolutely amazing, with her help and support, my kids loved her to bits !! She had a very sweet personality and for me she was the real star off my holiday.. her drinks, and cocktails were mouth watering i don't think we will ever forget her ! I will definitely be going back as it was a 4 star but i was treated like royalty.. thank u Elif xx Overall 10/10 a big thumbs up!

Loved this holiday my first time to Turkey and so want to go again. The hotel had everything you needed for a holiday. Food - good but a bit more variety from chicken and rice wouldn't go a miss. Rooms - perfect for our needs. Entertainment staff some of the best I have ever seen and I've been a rep abroad myself I would of loved to work with anyone of these people they were fantastic especially Jerry he was amazing I hope I get to meet you again one day. Thank you for an amazing holiday it was my nephews first time abroad as well and he loved it I hope I get to see you all again. - Vicki (aka wig wig) lol xxxx

Stayed here as a couple at the end of June 2017 . The good things about this hotel are 1 the pool 2 the entertainment staff work hard all day and night and are great for the younger kids 3. The room was big and was clean 4. Pool side bar where you can get drinks all day chips ,burgers and freshly made pizza 5 the shop outside main entrance sells everything you need . The bad things about the hotel are . 1 . The hotel restaurant is dirty and tables are not cleaned I don't think it's the fault of the staff it's the hotel for not having enough staff as the ones who are working work hard but there just isn't enough of them . 2. . The food is not good and very little choice 3. The bar in the evening is terrible only one bar for the whole hotel and most of the time only one bar man working very slowly . The waiting time can be about 15 to 20 mins to get served and then it closes at 11pm . 4 . If you book a day out it's pot luck that your coach turns up at the right time , there is so many different white mini buses turning up out side the hotel it's very difficult to get in the right one as nothing is advertised . We were supposed to be picked up outside main entrance at 09.45 for a boat trip (£20 each ) if you let the rep talk you into it but only £10 if you go to the boats on your own and take the free bus from hotel . We waited from 09.15 fir our 09.45 pick up and no one turned up for us so missed the trip Overall I would visit marmaris again but would not stay at the kervansaray hotel as they are trying to do everything on the cheep , if they employed more staff then the place could be a whole lot better , and finally if you have teenage daughters be careful the male staff are all over them like a rash .BEWARE !!!!!

We just got back and have mixed reviews of the hotel. Staff seemed helpful & friendly overall. Check-in was smooth, room was clean, good decor but our air con didn't work. Had it fixed twice and then it leaked which had been a previous issue judging by the removal of the lights underneath. The hotel itself could be so much nicer with a bit more cleaning and care. Many things were old/broken/worn out. They didn't have enough sun loungers & when I asked if they had any, they didn't and then I saw a stack out the back, but could have been broken. Food was acceptable, but can see how some people would struggle. We ate out one night to break up the monotony of the restaurant food. As previously stated, if you go at the wrong time, you have to wait for food to be replaced or they run out of cutlery which adds to the frustration. The cleanliness of the rooms was good, cleaned everyday and bed made. The entertainment team were good, Barbie is great with the little kids & the DJ helped find our little girls toy bunny which she had for nearly 4 years. The mini disco is great for the younger kids in the evening. They have a variety of shows after the mini disco. They seem to have a culture of trying to charge you for everything they can & have inconsistent pricing. The spa tried charging us £30 for a session yet charged another guest £22.50. My girlfriend also found the spa guy a bit creepy & pushy. I can recommend the barber in there, cheap (Compared to English prices) and a good service. Overall the hotel was fine to stay in but has so much more potential!

We went as a large group - so it worked out quite cheap pp - all Inclusive. Hotel positives Nice pool Good slide Friendly staff Nice rooms Easy access to bus to Marmaris Hotel negatives Little free wifi Lobby has no AC Cleaning of rooms and bathrooms sporadic Food is poor Drinks are warm - not reviewing alcohol as don't drink

This hotel is only 3 stars but could quite easily be 4 with a few improvements. The rooms are very clean and look pretty new a little bit like a Premier Inn style. They come equipped with a fridge stocked with water, no bath but lovely big walk in shower, air conditioning and comfy beds. We had a family room so one double bed and a single bed the soft chair also turns into a bed. We were on floor 5. There is only one restaurant and the food is pretty basic but we didn't struggle to find something to eat. You would probably get bored if here for 2 weeks. They have set times for meals and it's a bit of a cattle market when the restaurant opens in the evening. I think they would be better having 2 sittings one 7pm-8pm and one 8pm-9pm. If you want a table by the stage for kids disco you need to be on it before the restaurant opens. The pool is a good size but can get very busy the entertainment team do a great job but they need to ditch the annoying whistle. There are no life gaurds on duty so children must be supervised at all time unless confident swimming. Kids club welcomed our 2 year old and even watched her without us for 20 mins at a time. Our little girl fell in love with the girl with purple hair. The hotel as a whole is a little dated now and when it's busy can sometimes look quite messy when people don't put empty glasses or plates In the bin. They could probably improve this by just having more staff doing cleaning and glass collecting during the day. Also we did think that they could do with more lounger. If you want shade all day sit under the upper sun bathing deck by kids pool corner. If you want a good sun lounger you do need to put your towel down before 8am. Blue towels are provided at the spa and are nice and thick.

Merkez Mh 19 Sk No 55 Marmaris Mugla

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Marmaris City Center, Kervansaray Marmaris Hotel & Aparts is within a mile (2 km) of sights such as Aqua Dream Water Park and Blue Port Shopping Center. This 220-room, 3.5-star hotel has a private beach, a full-service spa, and free breakfast. Atlantis Water Park and Marmaris Amphitheater are also close to this Marmaris hotel.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10 AM. Sit down for a leisurely bite to eat at the onsite buffet restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

Kervansaray Marmaris Hotel & Aparts's 220 air-conditioned rooms provide furnished balconies, sofa beds, and minibars. LCD TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Free bottled water and phones are also standard.


Property features

Guests of Kervansaray Marmaris Hotel & Aparts have access to a private beach, a full-service spa, and a nightclub. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and concierge services. Other amenities at this family-friendly hotel include an indoor pool, an outdoor pool, and a children's pool.

Room options

Standard Single Room

Twin 1 | Sleeps 3

Triple Room

Full 1 | Sleeps 4

Family Room

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

75% of guests recommend this hotel

Total of 1496 reviews