Front desk staff are very rude.. had taken tv remote to front desk twice for them to exchange it which I ended up having to manually turn tv channels. Upon taking remote the 2nd time there was a shooting that happened in which the bullet shell casing just so happened to be on the 4th floor where ...
The signage for the hotel was so minimal and obscure it was almost as if it was purposely hidden and hard to find. When we finally got there - having spoken to reception to help us navigate - I said as much and the woman checking us in agreed and something to the effect that she didn’t know what ...
A courtesy tube of shower gel was used to prop the bathroom door open. After my second night, the cleaning staff removed it but then I had to use a trash can to keep the door open. The door needs to be fixed. Also after the room was serviced on the first day, staff did not leave any face towels and ...
The parking lot of this hotel is extremely compact. We had to park in the back. The bedding was put on inside out and it took forever to heat up the room. The furniture was dusty. This hotel needs serious renovations. I won't stay again.
Reconstruction of roads in the area did make getting to the address confusing. Had to retrack to find drive to turn into BP station lot to connect. But upon leaving found making a left turn at the light onto Leland Dr takes you to motel. Remodeled rooms had clean laminate and tile flooring. Beds ...
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we enjoyed staying here because the staff made us feel at home. They were knowledgeable about the hotel and the surrounding area. We used the pool area, and exercise room during our stay - nice amenities. High quality exercise equipment. It was nice to have luggage carts at each of the entrances. We felt secure and comfortable in the hotel. It is great to have a place to go and be able to bring our cat with us as he is part of our family and we like to travel with him.
The security of the facility was the first thing that caught my attention, as a person without a room card has to be buzzed in by the front desk attendant. I had made my reservation through Orbitz. Check-in went smoothly; and though the attendant at first assigned me a room that was still occupied, the error was quickly corrected, and I was very pleased with the size, cleanliness, and amenities of my new room. The road up to the facility is a bit difficult to see in the dark - it's right next to a Chevron gas station - and the facility isn't visible until one has driven about 500 feet up a hill (adding to the sense of security); but there's plenty of parking for the large and luxurious facility.
Nice place, convenient to Marietta and surrounding areas, as well as easy on/easy off to I-75
It was a good experience that allowed me to accomplish the reason for being in the area.