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Best Western Hotel & Restaurant

3.0 out of 5.0

Recent guest reviews

We chose this hotel because it showed they had recliners in your room. When we got there much to our disappointment there was none. I sleep in a hospital bed at home and am unable to lay flat in a bed. We tried everything to make an angled bed to no avail. Finally we ordered a fold-away which was nothing but springs covered with cloth. We didn't get to bed till after midnight. You need to update your photos. We got a handicapped room but it still had a step in shower and low toilet. You should have easier access and a roll-shower in those rooms. I was very disappointed.

We came for a funeral and were accommodated in so many ways the staff was friendly and helped us in many different ways! Just want to say thank you and the rooms, pool area and bar were great! Thank you so much!!!

Convenient to campus. Nicely redone. We enjoyed our stay. Pleasant atmosphere. Nice fitness center. Good breakfast.

hot tub was cold, breakfast buffet didn't start until 8:30am, which really screwed us because we had to be somewhere by 8:00. Had to buy breakfast next door at a restaurant for $40. This hotel was below average.

It was clean and the staff was trying to be friendly. They didn't have much communication and were hard to understand the one because he'd talk so fast. It was hard to navigate the hotel. I thought it cost too much for what you get.

We were helping our daughter move into college, and we chose the BW for our lodging. The facility is dated but kept up well. We were locked out of our room on our second day because the keys were not activated for two days by the counter staff. The breakfast was excellent.

motel was ok but the beds were not very comfortable.

I was charged twice...once through the booking site and once through the hotel, but it is supposed to be corrected in a few days.

Good pool area for visiting family! Helpful staff and good location. In process of remodeling but did not hamper our get-together.

breakfast is disgusting, phones in the rooms don't work

Quiet sleeping; friendly clerks checking in; good continental breakfast; clean rooms.

Jets in whirl pool were not working, their website said they had a steam room, they did not. The sauna was "under repair". Their included breakfast was very unorganized, and they charged my card for my room amount even though it was prepaid.

The pool was out of service while we were there. It will probably be nicer when the renovation is finished. They were also do a lot of painting and cleaning of the grounds while we were there so we must have been there at an off travel time. The location was close to Mankato and it had a good breakfast.

I thought it would be a lot better than it was. The hot tub was not that hot and had cheetos in it! The room was outdated. Not good for the price I paid.

Perfect for what we needed it for: a place to stay for a wedding.

we needed a late check out---no problem

I came with a group of university students. The desk staff were very helpful at getting the large group checked in and set up for the evening.

The staff were all very hospitable. I like the location and breakfast options. We were unable to take advantage of the free hot breakfast as we had to go to Vikings training camp and get in line. We easily made do with the continental breakfast.

The hotel staff was very helpful and friendly.

The Best Western in Mankato was easy to find and very comfortable. Quiet and pool area was clean and relaxing. I would stay again.

Guest reviews for Best Western Hotel & Restaurant

Everyone (2) Couples (6) Business (3) Family (8) Friends (1)
2

non handicap friendly.

Everyone

We chose this hotel because it showed they had recliners in your room. When we got there much to our disappointment there was none. I sleep in a hospital bed at home and am unable to lay flat in a bed. We tried everything to make an angled bed to no avail. Finally we ordered a fold-away which was nothing but springs covered with cloth. We didn't get to bed till after midnight. You need to update your photos. We got a handicapped room but it still had a step in shower and low toilet. You should have easier access and a roll-shower in those rooms. I was very disappointed.

By on Nov 30, 2016

4

a pleasant suprise

Everyone

We came for a funeral and were accommodated in so many ways the staff was friendly and helped us in many different ways! Just want to say thank you and the rooms, pool area and bar were great! Thank you so much!!!

By , from MN on Nov 28, 2016

5

concert at gustavus

Families

Convenient to campus. Nicely redone. We enjoyed our stay. Pleasant atmosphere. Nice fitness center. Good breakfast.

By on Dec 29, 2014

2

cold jacuzzi

Families

hot tub was cold, breakfast buffet didn't start until 8:30am, which really screwed us because we had to be somewhere by 8:00. Had to buy breakfast next door at a restaurant for $40. This hotel was below average.

By on Oct 13, 2014

3

not worth the price

Couples

It was clean and the staff was trying to be friendly. They didn't have much communication and were hard to understand the one because he'd talk so fast. It was hard to navigate the hotel. I thought it cost too much for what you get.

By on Oct 10, 2014

3

a place to sleep

Families

We were helping our daughter move into college, and we chose the BW for our lodging. The facility is dated but kept up well. We were locked out of our room on our second day because the keys were not activated for two days by the counter staff. The breakfast was excellent.

By on Sep 1, 2014

3

family get together

Families

motel was ok but the beds were not very comfortable.

By on Jul 21, 2014

3

ok

Families

I was charged twice...once through the booking site and once through the hotel, but it is supposed to be corrected in a few days.

By on Jul 14, 2014

4

great gathering place for family

Families

Good pool area for visiting family! Helpful staff and good location. In process of remodeling but did not hamper our get-together.

By on Jun 4, 2014

3

work trip

BusinessTravelers

breakfast is disgusting, phones in the rooms don't work

By on Mar 3, 2014