Renaissance Manchester City Centre Hotel4.0 out of 5.0
Recent guest reviews
Don’t know if we have just been really lucky with other Manchester hotels in the past, this hotel was not up to scratch the room is very large but as well as being cold it felt cold too lacking in decor and atmosphere, the bath room was from the 80s even tho the bedroom looked like it was updated,, the moment we entered the room it was so cold spent a good few minuets looking for the central heating , there was none, there was however a fan system above the bathroom that you could set to hot or cold which blew out air and made a huge amount of noise! To try and warm up i ran a bath .. the water was luke warm and wouldn’t heat up past tepid so as soon as I got out the bath room was blasted with freezing cold air, so we went out for the night leaving the heater on, nope it was still freezing 4 hours later when we got in, i do not think it is worth £200 for one night! Good points Staff Location
Myself and my daughter stayed here recently on a shopping trip to Manchester. From the moment we arrived the welcome and friendliness of the staff was super. Lis on reception was so helpful and full of great tips for restaurants and shopping. The location is perfect as it is so near the Arnell shopping centre and the bus stop for the Trafford Shopping centre is outside the hotel on the opposite side of the street. You could not get any better than this if you are in Manchester for shopping as we were. It is also in easy walking distance to tonnes of restaurants and bars. When we arrived, they let us check in early and we had a fantastic room on the 9th floor with great views. It had two large double beds and was really comfy and spotlessly clean. The bar area and lobby are lovely and the staff at the restaurant for breakfast could not be more friendly or helpful. The breakfast was tasty with lots of different choice to suit everyone. When we were checking out, the staff at the desk arranged a taxi to the airport for us which was much cheaper than we had paid getting to hotel from airport. We were sad to leave and would have loved to stay a bit longer in this lovey hotel. I would have no hesitation recommending it to anyone and am would stay here again if I were going back to Manchester.
The hotel is externally unattractive and the first room we were put in (on 1st floor) had the most dismal view of any hotel I’ve stayed in anywhere: a litter and fag-end strewn flat concrete roof facing a semi-derelict concrete 70’s office building. The room was also freezing cold and despite persevering with (noisy) blown-air heater on max setting it just didn’t blow warm air. Final straw was bathwater coming out lukewarm, so after complaining we were moved to a 12th floor suite. 12th floor room was larger with sitting room, Nespresso machine, fluffy bathrobes etc. and a better view over city but the dull design and (very) noisy heater fan were the same as on the 1st floor, in fact the fan had to be switched off at night which meant we woke up to a very cold room that only eventually warmed up mid-morning when the sun streamed in. Bar area, breakfast and staff all nice but the the overall experience completely failed to justify the room rate.
Great Hotel in a perfect location right in the heart of Manchester. Lovely atmosphere, friendly & attentive staff. Spacious rooms & lovely bar area & reception. Great food & breakfast. Always our first choice.
This hotel very well located in centre and some good restaurants and nightlife nearby. Room was clean and comfortable , did not eat here but would certainly stay here again due to its location. Staff were very helpful.
I stayed here on a busy weekend with my mum & sister & on check in we had the lovely friendly Ben to greet us. We have to say his welcome alone made us feel we had made the right decision to book this hotel. You cannot beat good customer service. So I must commend his kind manner & excellent communication skills. There's a nice sweet touch with a jar of bon-bons on the counter too. Our room was 204 and it had 2 big fine comfortable double beds, a seating area with a few couches and a beautiful bathroom. All extremely clean and spacious. The only reason I am not giving it the full 5 stars is because when you go to log onto the free WiFi you insert your name and room number but then it requests credit card details. I have stayed at alot of hotels and I've never been asked for my card details for free hotel wifi so we chose to have no Wi-Fi for the duration of our stay. That was the only disappointment. The shower was gorgeous, the rooms and overall upkeep of the hotel was spotlessly clean & the decor was classy and warm. Location is spot on. Walking distance to everything you need. Taxi ride to the airport was £18. Get the hotel to call you one. Alternatively you can get the tram from market stall street to airport for £5-6. The Italian next door is fab. We never ate in the hotel unfortunately but the menu looked amazing. You're spoilt for choice with the location. When we come back to Manchester we will def be staying here again. All staff were so friendly & they made our stay so enjoyable so thank you.
I spent one night in this hotel for work and although the staff are excellent and the location perfect the hotel could do so much more. Firstly, my company booked the hotel and paid £139 per night bed and breakfast. Whilst this is no small amount it isn't unreasonable for a hotel in the centre of any major city. However, what I do think is unreasonable is to then expect guests to pay £10 for wifi which would allow browsing and emails and £14.50 for wifi which would allow downloads. This is ridiculous at best, exploitative at worst and may make me push to be booked elsewhere next time I am in town, purely as a matter of principle. Also, whilst the room was nice and big, the bathroom was dated and could do with a freshen up. And finally, both my colleague and I agreed over breakfast that both our rooms (one on the 3rd and one on the 12th floor) were unreasonably warm, with the in room control doing nothing to offer respite from the heat through the night, resulting in us both being baked by morning. Bottom line, this hotel has a great deal going for it, but could, and should do better.
Stayed for 2 nights last week and found the location for shops and restaurants in central Manchester, to be perfect. We had a club room I think it was called, on the 12th floor which was roomy and well served with a coffee machine and kettle for tea etc. The room and the bathroom particularly showing a little sign of wear and tear but nothing serious. Breakfast was always served and was very tasty. When we checked out the guys at the desk very kindly arranged a taxi to the airport for us which saved us more than a tenner on the ride in from the airport. We also left our laptop charger behind which they kindly posted to a UK address for us foc. Great service and will stay again when in Manchester.
Stayed here with my partner on Saturday night. The hotel is right in the centre of Manchester, easy walking distance to restaurants/bars and the shops. We had a room on the 13th floor that had fantastic views of the city. The room was spacious and clean. The staff on the desk answered all our questions and pointed us in the direction of the restaurant we had booked for the evening. We will be back in the next few weeks. All in all a pleasant experience.
The staff were extremely friendly and helpful, especially Martina the Events Supervisor who worked hard to ensure that our event was successful. The hotel is old and is in need of some modernisation, for example the lifts were slow and not always working, resulting in long waits at peak times. The air conditioning / heating was inconsistent, and £18 per day for car parking seems pretty excessive. The room was spacious, clean and well suited for my needs.
- Walking distance to Manchester Cathedral and Manchester Arena
- Free WiFi in public areas
- Onsite dining
- Concierge services
Located in Market Street, Renaissance Manchester City Centre Hotel is within a 5-minute walk of Manchester Cathedral and within 15 minutes of other popular attractions like Manchester Arena. The 203 rooms at this 4-star hotel include coffee makers, LED TVs, and premium bedding. Urbis and Arndale Centre are also within a short walk.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 11 AM.
All of Renaissance Manchester City Centre Hotel's 203 recently renovated rooms provide coffee makers, ironing boards, and desks. Guests can expect WiFi and LED TVs with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries.
Renaissance Manchester City Centre Hotel features free WiFi in public areas, 9 meeting rooms, and conference space. Self parking is available for GBP 18 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, express check-out, and laundry facilities.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 1713 reviews