Copthorne Hotel Manchester4.0 out of 5.0
Recent guest reviews
We are regular visitors to Manchester to watch City play and the excellent location of this hotel with access to the metrolink system, together with free parking makes this hotel our first choice. We choose the Club room which includes breakfast and has brilliant views of the canal. From our window we saw cormorants, Canada geese and a heron. The breakfast has excellent choices and is always enjoyed. I agree with other reviews that bathrooms look dated but are clean and the shower is excellent. We will be back next year as this hotel represents excellent value.
This hotel is fine for the price we paid. Yes rooms and bathrooms a little dated but they are clean. All staff were very friendly and helpful especially the older lady on bar on afternoon and evening. About 20 min walk from Lowry . Would I stay again yes I would in fact booked for June. Negatives not enough plug sockets in room. Breakfast good ingredients however as with most buffet breakfasts all items were cold. Lots of attentive staff on duty so why buffet? All in all it's fine
Positives: Great location for Media City, Old Trafford, Lowry Centre and tram link around city. Car parking free, wi-fi free and good enough. Room okay and clean. Only 3 storeys so no view. Quay alongside restaurant. (Never saw anything on the water except a few swans and geese). Water activity park nearby but lifeless. Reception very helpful. Negatives: Hotel badly let down by restaurant service. There was only one person in our section overlooking quay. He served at the bar, took drink and food orders, telephone calls, served both food and drinks, cleared/cleaned tables, He had about 20 tables to serve although only had 4 when we arrived. In the other section there was the suit (manager) and a girl for about 4 tables. They did serve some of 'our area'. We arrived at 6.45 and it was 8.00 before we saw any food. It was another 45 minutes for the dessert (choc brownie). I assume there was only 1 chef too. The whole event was a duration of 2 hours. I suggest eat elsewhere.
Spent a weekend here on business. The reception staff were ill prepared for a group booking but most of them were helpful. The bedroom was very comfortable albeit the decor a little dated and the lighting could have been better. Breakfast buffet was excellent with plenty of choice. The evening restaurant staff were exceptionally helpful.
Firstly the positives: well placed for Old Trafford and the Salford Quays; easy to find and a sizeable car park (free). Friendly fast book in and decent sized room with a view of the quays (I think I paid a little extra for this, but worthwhile as the opposite side overlooked a busy dual carriageway). Really comfortable bed. Now the average: the room is a bit dated, and the walls grubby, but not overly so and could easily be sorted with a good wipe down. Now the dire: the food and drink services made my blood boil!!! The bar is slow, slow, slow. Not a single member of the bar staff demonstrate the ability to multi-task. For example: I ordered a Guinness knowing the process of drawing a pint takes time. I expected the bar staff to set this task in motion whilst they prepared a gin and tonic. Not so. The first girl I asked didn't know what Guinness was. Bless her, first day, no training, no direction. Not her fault. we all have to learn somewhere. But the senior bar man - please. He put the glass under the Guinness tap and watched it for 2 minutes, even though I told him my next order was the G&T. By the time the drink was complete he then spent a full minute (I watched the second hand on the clock) smoothing the top and wiping the glass clean. By the time I left the bar there were 7 people queued up behind me. still no speeding up from laddo. Next day, breakfast. Lots of staff in the restaurant all busy laying tables. Placing napkins. going back to the trolley for 2 sets of cutlery. Placing the cutlery. Going back to the trolley for 2 glasses. Placing the .... you get the picture. Lots of staff doing this but not one serving the tables. 10 minutes before coffee I requested arrived - wrong table. No fried eggs on the griddle, so I asked someone to put some on. He ignored me and refilled the butter and bread for toast, of which there was plenty. And so it went on. I know, I've gone on as well, but I was infuriated. From my viewpoint the whole catering scene was rudderless. No management, No direction. No chance of me returning.
We used the hotel as an overnight base for visiting a concert. It is conveniently near a tram stop for getting in and out of the city centre. The room was comfortable but a little tired, needing more electrical sockets and bathroom renovation.
Comfortable hotel close to major transport routes Staff friendly and attentive Breakfast good value for what paid Room was clean and well presented , could do with air conditioning I feel and a general revamp of the rooms.
Good hotel. Ease of access and location. Good value. Would stay again. Rooms were spacious and clean. Breakfast was good apart from the weird wattery coffee. Handy for the city centre via tram and Old Trafford.
Very pleased with our two night stay. Room comfortable with a lovely view over the quays. Staff helpful and friendly. Free secure car park. Location suited our needs 100%. Maybe breakfast could have been included in the price of the room though.
Close to trams to travel almost anywhere but in a quiet area.short walk to old Trafford,and you just see a soap star in the hotel,as its close to TVs studios ,breakfast service good with lots of choices.the room we stayed in was comfortable but slightly tired,but understand upgrades are underway
- Walking distance to Old Trafford
- Free parking
- Onsite dining
- 24-hour business center
Old Trafford is a short stroll from Copthorne Hotel Manchester, and other popular attractions like Imperial War Museum North are within a mile (2 km). This 97-room, 4-star hotel welcomes guests with a restaurant, free self parking, and a 24-hour business center. It's also close to Museum of Science and Industry and Castlefield Roman Fort.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. For your convenience, a buffet breakfast is served each morning for a fee.
All 97 rooms provide coffee makers, free newspapers, and safes. Guests can expect to find WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Video-game consoles, ironing boards, and desks are also standard.
Copthorne Hotel Manchester features WiFi in public areas, a 24-hour business center, and a seasonal outdoor pool. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, express check-in, and free newspapers.
Reviews from Trip Advisor
41% of guests recommend this hotelTotal of 1534 reviews