Hotel Phoenicia Malta5.0 out of 5.0
Recent guest reviews
When we arrived although we had paid for a superior room with 2 beds with a nice view and a balcony on the port, we were put in a room that was just big enough to walk around the bed with the view of the parking lot and garbage cans. We were also told that there was no other room available. After an hour argument and the staff at the reception desk waking up the manager we were given a room on the 4th floor with a little window at leas looking out and with two beds put together so we agreed to take that. We also learned from our guide that the hotel was going to close down for renovation and that they did not care about clients. We decided not to sign up for breakfast as we thought it was a rip off Euros 18.50 per person. The desk also told us that if we had signed up with breakfast included when we make the reservation it would be only Euros 15.00. All in All only the location was good. The rest was very average. Also I almost forgot the fridge in the room did not work. The drinks they had in there were all warm and the temperature outside was 27 degrees Celcius!!!.
I had a pleasant stay at the Phoenicia during a few days of taking in Valletta and Malta sights.
The Phoenician is a wonderful old-world hotel. The staff is very helpfulThe customer Service Manager, [...] was supurb in helping everything go smoothly.We would definitely reccomend it to anyone, and hope to return.
Staff was helpful about restaurants and how to use local bus service.
The hotel's location was an excellent jumping off point for day trips and excursions. Valletta is relatively quiet, so if you wanted night life, clubs, etc., then you had to head over to St. Julian's or Sliema. But given the island isn't that big in the first place, distances are relatively small. Right near the main bus terminal outside Valletta's city wall, rooms could be a bit noisy on that side of the hotel, but not terribly so. The hotel staff was lovely -- very helpful, accommodating, and always pleasant. The pool and gardens were gorgeous, with a great view of one of the harbors and plenty of chaise lounges and towels available. I loved this trip and had I known how wonderful Malta was, would have made it longer than the 4 nights/5 days I stayed!