Bella Vista Hotel4.0 out of 5.0
Recent guest reviews
I stayed at the Bella Vista Jan 8th for one week. The hotel was clean. We had a very lovely house keeper. Plenty of choice with food. Food was served all day. The hotel was a good walk to the shop's. A good bus service just outside the hotel. The evening entertainment was good. Plenty of dancing. Enjoyed the heated pool and jacuzzi.
Arrived on New Year's Eve for a week's holiday with my husband. Booked this hotel on bed and breakfast basis. There is a kettle and cups in the bedroom, if not on all inclusive, teabags and milk can be purchased in hotel shop for a couple of euros. The hotel was to be a base for us having stopped in this area before, exploring the island on our 21euro bus pass. Checked in without a problem. Room was very clean. Did overlook the demolition/building site but didn't bother us the time we were there, On a couple of occasions we sunbathe on roof top terrace. Breakfast was adequate. On the evenings, we would walk to Bugibba (15 minutes) to eat out in the many restaurants. For what we paid for the hotel, my husband and I felt it was value for money.
Just got back from Malta today, stayed at the Bella Vista for a week all inclusive. I was a bit worried about the hotel after reading some of the reviews, but nothing to fear. A brilliant week, room super, food super and all the staff are superb. Thank you to all at the Bella Vista, we will be back.
Stayed here for a week Nothing but praise for this hotel.The rooms were very good the food was very good the staff were very good.Sorry to hear from the last review glad we did not let it stop us from booking this hotel.
This hotel should be on hotels from hell. Worse holiday we have ever been on it ruined our Christmas. The food was barely edable wouldn't be surprised if the meat served was helping Malta lower there stray cat and dog issues. The butter as you can see in the picture is left out all meal time and the put back in the fridge and reserved later looking like lemon curd. We were all inclusive but ate out after attempting to stomach there food a couple times. The hotel is under no circumstances 4* with torn apart pool tables poor sites from rooms looking at piles of rubbish. Unsafe electrical equipment our tv was plugged in and earthed with 2 plastic tea stirres. The pool was cordend off most of our stay as stopped working. Light fittings hanging off the wall. Heating the didn't work in the room that when we decided to attempt to warm the room by switching out oven we had in the room on only to later find out it wasn't even wired into the socket. The staff were rude unhelpful and didn't even know where there hotel rooms were we got sent to 3 different rooms before they got it right and sent us to the correct one. Not to mention 2 people died at the hotel during the stay and no one in the hotel was first aid trained just left the poor deceed laying In the lobby with a towel over the head for all the guests to see. Feeling deflated after our first day we had a Meeting with the travel rep the next day we thought great we will ask to be moved hotels when we went to meet him it is the manager of the hotel who is also the holiday rep he spoke to me like a piece of dirt when I said the food was disgusting and not edible his response and I quote ' well I don't know what YOU English like' Edible food would have cut it. So please if you are reading these reviews thinking ohh it just people being fussy it really isn't that what we thought but it really is a hotel from hell. Also if you have already booked this hotel and are reading this call who ever you booked it with and change hotels now trust me what ever the cost. We spent over £700 just eating out and we were all inclusive that's how bad it is!!!!!
It is funny how when I came here I found out that 90% of the reviews are bad and I will be escalating this even more through our hotel rating department in Malta since I am very much involved in it. I have addressed the issue with the General Manager and the F&B Director who were NOT even present during the buffet lunch we had booked. They kept on defending their service when I have videos and photos as proof. Worst experience ever! This place should not be rated more than 2 stars. - Not enough food in the buffet. -Food Removed when they thought people are done (1 hour before usual closing time) - Horrible Management who could not even care to do anything - Coffee machine taken down before desert time. - Food quality was rubbish. Dry meats and burnt mini pizzas. I can go on and on. HORRIBLE. Do not stay here.
I went with family for Christmas & New Year. The first day or 2 were okay, but the night of 23/12/17 there were a lot of local Maltese people in who were dancing. Shortly after they sat down one of the men collapsed and died. As stated in other reviews, they didn't have any medically trained staff and people were just crowding around him - including some children. We paid extra for a gala Christmas dinner, which was on Christmas Eve. The food was terrible, very limited and cold. On Christmas Day all the hotel guests were shoved into a very cold, dark room in the basement to have leftovers from the day before and the food was cold. We couldn't wait to eat and get out of there it was freezing. The only deserts were squigy cakes or TINNED fruit salad. That evening we were back in the usual dining room, with more of the same food. By now we were wanting to go home. We were treated like 2nd class citizens just so they could fill 2 more dining rooms up with Maltese people who had a very lavish Christmas Lunch, with live music in both rooms. We had booked all inclusive, but after Christmas we complained to the rep for Mercury Travel, and she said we could either go to another hotel and pay a lot more or downgrade to B & B, which is what we ended up doing. After we decided to downgrade the Manager asked if he could have a word. He took us all to one side to ask what the problem was. We told him we wouldn't give the food being served to a dog, let alone eat it ourselves. I said it was bad that they had tinned fruit instead of fresh, which isn't expensive! He couldn't give me an answer to that. The second week we only had breakfast and ate out at some of the lovely places in Bugibba. On the Monday (1/1/18) I reported my bedside lamp was flickering constantly, to which the guest relations man said he would go straight up and have a look. That night my brother-in-laws sister and I had gone to bed, and at 10.10pm there was a loud knock on the door, followed by another one a few seconds later, then a man let himself into our room. He had come about my lamp! He removed the bulb, and said he'd be back with a new one, which took him 15 minutes, and he gave a light tap on the door and immediately opened the door himself, After all this he was unable to get the bulb in the lamp. He apologised and said it was no good, so I told him to forget it. The following day it had been fixed. I would never in a million years class this as a 4 * hotel - I wouldn't give it a 1 *! Avoid this hotel like the plague. All I can say for the people who enjoyed holidays here, is that they must be easy to please. I have stayed in 3 * hotels tonnes better than this dump. Most of the other guests who were on all inclusive were having bar meals, which they had to pay for, and they had already paid for all inclusive - WHY should you have to do that. In the evenings (in the elegant lounge bar - their words not mine) They were so overcrowded and noisy that we couldn't stay in there - there was nowhere to go if you wanted some peace & quiet. Somebody said something to the manager and he said guests could always take a drink up to their rooms if they want to be somewhere quiet. Who in their right mind would pay out for what should have been a special Christmas Holiday to sit in their room??????? You can do that at home for free!!!! The whole ordeal has put me off Malta and I'll never go back there.
If this hotel is 4star, I'm the Queen of Sheba. Stayed over Christmas & New Year, food cold preformed meat on cold plates, same almost every day. Christmas Day lunch served to us in a basement room which was cold & dark, no music. The menu every day stated "fresh market veg", it may have been fresh, before it was frozen. After a week we down graded from all inclusive to B&B & had a refund so we could go out & eat good food. Will NEVER go back to this hotel.
I have just spent 3 wks at this hotel and I was very disappointed , I paid for gala meals for xmas and new yr and as far as I am concerned neither where gala meals both days where like normal days with the food being very bland and either under or over cooked .There wasn't even a drink of wine or water on the table if wanted had to pay for it unless you where all inclusive . I went away for a quiet holiday to my surprise this was not so . Most guests where on all inclusive and they abused this I myself was on half board . I for one will not be returning to this hotel I read the reviews I wish I had believed what I had read. Most of the staff where very polite just a few where quite rude . a good place to have a bit of piece and quiet was the park across the road from hotel
They should tear this place down. Stayed for 4 horrible nightmare nights. No heat. Hot water was turned off at some point in the early evening. Took a shower in the morning and the water shut off completely and had to stand in the cold shower, covered in soap, for 5 minutes waiting for a trickle just to get the soap off. Was suppose to stay for 12 days. When we left after the 4th night they refused to gives us the money for the rest of the stay back and booking.com was absolutely no help. Will never stay here again nor use websites to book. Spent the rest of the trip at the beautiful Westin. If this place is 4 star then the Westin is 30.
- Free buffet breakfast
- Free parking
- Onsite dining
- Outdoor pool and indoor pool
Located in Qawra, Bella Vista Hotel is within a mile (2 km) of sights such as Bugibba Beach and Malta National Aquarium. This 4-star hotel has 157 rooms and welcomes guests with free breakfast, an outdoor pool, and an indoor pool. It's also close to St Paul's Island and Mediterraneo Marine Park.
Start your day off right with a free buffet breakfast, served each morning from 7:30 AM to 9:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
All 157 air-conditioned rooms provide balconies, refrigerators, and coffee makers. 14-inch TVs come with satellite channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Ceiling fans, phones, and desks are also available.
Bella Vista Hotel features karaoke, an indoor pool, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for EUR Depends on trip length per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this family-friendly hotel include a children's pool, a fitness center, and a spa tub.
Reviews from Trip Advisor
44% of guests recommend this hotelTotal of 1834 reviews