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Viva Sunrise

4.0 out of 5.0

Recent guest reviews

We stayed in the royal terrace apartment which was amazing. This room had a rooftop balcony which included a jacuzzi, double sun bed , and quality seating area. Well worth the extra cash. Hotel is in a good location within walking distance to bars and restaurants. If not all inclusive then the hotel bar prices could be a bit pricey. Entertainment at night was good for the kids not so much for the adults. Hotel supermarket was a bonus and very reasonable priced. I will definitely be back to stay again.

I was expecting more for a 4* hotel. The room we were given had the worst mattress I ever slept. They were although very kind to provide us with an extra mattress so we could get some decent sleep but unfortunately didn't make any big difference.I can't say that the room was clean enough. The furniture was old and obviously used. The view from the room was also bad. We were given a room that looked in the street but also to the roof of a restaurant and a very loud karaoke bar. It could have been better. The staff in the reception, on the other hand, was really nice, kind and helpful.

We had a lovely one bedroom apartment on th 5th floor, it was very up to date , the place was spotless, the staff very helpful and friendly, we ate in the restaurant most nights it was very reasonably priced and with a huge selection of dishes. I will definitely go there again, great for an autumn break

Just got back from a great week in Alcudia at the Viva Sunrise. Hotel was spotless. Reception staff were super efficient and knowledgeable. Restaurant and bar staff were really friendly and attentive (particularly Manuel, who made our daughter laugh a lot). Cleaning staff were wonderful, too. Food was good and our kids loved the ice creams and milkshakes, which they took full advantage of. We arrived late October (had wonderful weather) and left on the last day as the hotel began to close up for Winter. Staff remained on top of their game to the very end. Small request: Heat the pool. Even if we have to pay a few Euros more. Just a few degrees. Please.

Myself and my family booked to go to Viva Sunrise as a “cheapish” holiday. We didn’t expect the high standards that we arrived to. The hotel was so family friendly with great kids entertainment throughout the day, the cleanliness throughout the hotel was a very high standard with daily room cleans & towel replacement. We upgraded to all inclusive on arrival at a great price and was not disappointed with a large selection on food & drinks. The pool area is lovely & has sun all day. The staff were so helpful and nothing was too much trouble. An upgrade room became available on our 2nd day there with a large balcony and hot tub so we switched to that at a bargain cost (highly recommended) we are already looking to book for next year. 😁☀️✈️🏝🍸

Just waiting for the bus so thought I would write a little review , hotel very clean and the staff very friendly . Upgraded to a room with a big balcony and big jacuzzi which my son loved because the pool was freezing !! Kids entertainment again very good , the thing that let the hotel down for me was the food . The same every day , no variation at all, I would have possibly thought they might have done a themed night just to break the monotony but no. Very disappointed. I came all inclusive , looking at the menus and prices , I am glad I didn’t have to pay full price for the afternoon menu because the food also wasn’t great quality . Loads of restaurants near the hotel though . All drinks were named brands which was good (should be , it wasn’t exactly a cheap holiday even for this time of year) to summarise , lovely hotel , food not great and I just felt that they were shutting down for the season finishing . Just my view .

Had one of the more expensive rooms with the hot tub on the top floor. Excellent room. We went self catering as it would have cost us around 180euro per day for all inclusive and we thought we spend that per day anyway and thought it better that we could visit local places. Although we could have upgraded at hotel for a 15% discount. Price wise not the cheapest if you are not all inclusive a beer/wine is 4.5 Euro when you can get same within a 1 min walk for 1.5 to 2.5 euro so it put us off drinking in hotel more often. Had lunch which was great and all the food looked good. Huge pool and in October was plenty of room with loads of loungers BUT can imagine it being very busy in peak season. Would recommend

We're just back from a lovely holiday to Viva Sunrise. This was our first time at the hotel and we were very impressed. We booked self catering as the apartment had kitchen facilities but decided to pay extra and upgrade to all inclusive after having a look at the food and drinks. I stayed here with my husband , daughter, mother in law and father in law. We all enjoyed the food and my 3 year old daughter loved it too. There was a great selection every night and the staff were great. Cocktails were lovely and there was always snacks available. I was very impressed with the children's facilities, although my daughter didn't spent much time in the kids club she got to make a t-shirt for €7 and joined in the activities at night. She also got to ride a pony which was the highlight of the holiday for her, she absolutely loved it !!The hotel has a fantastic play area for kids with a bouncy castle and also a great pool area with a pirate ship and plenty of chutes. Although I found the hotel pricey I would definitely return. The service was great , beds were comfy, staff were friendly and the entertainment was good. However I did find Alcudia quiet. We usually go to Palma nova which I prefer but it could just be because we were there in October. Overall I would say this is the best hotel I have ever stayed at in Majorca.

Good things first. Staff and service very high standard, room spacious and clean. Beds comfy, shower excellent. Always sunbeds available. The let downs were. Not a great variety of food choice and most of the time loop warm. Pool was freezing which is ok for older children and grown ups however not ideal for young children they couldn’t enjoy time in the pool due to it being cold. Safe charges, infant cot charges surprising when we’re lead to believe our granddaughter would be free. Issue was when we arrived they didn’t have our booking a jet2 issue

We are on our penultimate night and have to say it has been lovely. Very quiet with it being the end of season but that is not an issue. Food has been hit and miss of an evening but not sure if that’s because we eat quite late and there are not many people around? The lunch menu caters for everyone and is lovely and breakfast is good. Overall it has been a great break, weather not too great but we upgraded before we got here so the hot tub has done wonders -who cares if it’s raining when you can sit there warm and enjoying the time away from normality!! Would definitely recommend this hotel, great location, staff lovely and met all our expectations.

Avenida Mexico, s/n Alcudia Mallorca

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Within a short walk of Hidropark, Viva Sunrise is within 2 miles (3 km) of Alcudia Port. This 254-room, 4-star aparthotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a fitness center. Roman Remains of Pollentia and Auditori d'Alcudia are also nearby.


Dining

Enjoy a bite to eat at the aparthotel's buffet restaurant, or relax with a drink at the bar/lounge. Start your day off with buffet breakfast, available for a fee.


Rooms

The 254 air-conditioned apartments feature kitchenettes and balconies. Guests can expect to find free WiFi and LCD TVs with satellite channels. Other standard amenities include coffee makers, safes, and desks. Limited housekeeping is available.


Property features

Viva Sunrise features an outdoor pool, a children's pool, and a fitness center. Free offsite parking is included with your stay. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Other amenities at this family-friendly aparthotel include free WiFi in public areas, a kids' club, and a terrace.

Room options

Studio

Twin 1 | Twin 2 | Sleeps 2

Premium Apartment, 1 Bedroom

Full 2 | Twin 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

89% of guests recommend this hotel

Total of 1057 reviews