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L'Hermitage Hotel & Spa

4.0 out of 5.0

Recent guest reviews

The location lies in the middle of the Serra Tramuntana and is really quiet and charming. The staff is kind and helping. This being said... One picture suggests it is a 4* hotel but it is definitely not the case in terms of equipment and food quality: old cover blanket/decorative pillow/... leaves a permanent smell of "old"in the bedroom (not a big deal if you are not allergic to dust etc), bathroom with no ventilation (but a tiny window), difficult to shower without flooding the bathroom, wifi broken at arrival then repaired but little signal intensity (don't expect to watch a video), breakfast with fresh fruits but few (none?) home made products (no fresh juice, no fresh marmelade, etc), dinner tested once without much satisfaction (places in the center of Orient have made a much better impression). Lastly, if you don't like to drive at night or you don't like curves, make sure you book elsewhere than in Orient (the location in the middle of the Tramuntana makes its advantage and disadvantage at the same time).

We stayed in a junior suite for 2 days prior to a week in a villa at Porto Pollensa. We were expecting quite a scary drive to the Hotel based on some of the reviews, in fact we did not find it was so bad, the Sat-nav got us on the right route and it was well signposted. The location is wonderful, very peaceful and it was great watching a bird of prey circling high up. The room was not ready when we arrived (we were early) and we enjoyed a complimentary glass of cava sat outside in the courtyard, a pleasant area. The junior suite we had was delightful, reasonably spacious, a nice bathroom and although there was a little noise from the room above (I think from the layout they are staggered slightly from front to back with it being set back a little) it did not disturb us. Having had an early start (up at 2am to get to the airport for an early flight) we decided to eat at the Hotel the first evening rather than going out and enjoyed this very much, Walnut and pear salad and Salmon and wasabi to start, Dorado and Veal mains with perfectly cooked vegetables, and a nice little Spanish omelette before we started. We also had a very nice local Red wine. Breakfast was very nice, plenty of choice from the buffet. The weather was not good on our second day and after a morning sight seeing we decided to have lunch at the Hotel which was very good, although there was a downpour while we were eating and so had to move under cover slightly to avoid being splashed. We had booked a table for the evening and although we had a nice meal, we felt a little disappointed as we were the first of 3 tables to arrive in a relatively short space of time (the restaurant was already busy) but were the last to have our orders taken and even though we commented on this and were told we would get our food quicker, did not and it took 40 minutes for our starter to arrive. The final morning we had another very good breakfast including some nice eggs and bacon cooked for us. We did not use the outdoor pool (too tired when we arrived and too wet the next day) but did have a quick swim in the indoor pool in the Spa area which was quite nice, although the Sauna and Turkish Bath were not operating when we were there on the afternoon of our arrival. Overall we would say that the Hotel was better than average, but the service on our last night stops it being a clear very good. As I think there were more positives than negatives I have gone for very good, but would prefer an "almost very good" rating!

Stayed one night. Room and place amazing. Very quite nice to get away. Lovey for grown ups. It was just the food was poor. But would say again. Maybe just a off night. Breakfast was good. Staff where friendly every where but the restaurant staff a little grumpy.

Stayed here for 6 days and had a very relaxing stay. Room was very clean and quiet with a/c although was pretty cool without needing to have that on most of the time. Food was very good at the hotel but we started to get a bit of cabin fever after 4 days so went to Alaro for some food and also to Son Paloa in Orient itself which was even nicer than that at L'Hermitage. Booked in for a massage one day which was excellent, walked up to the Alaro Castle another day (start early as it gets hot!) - it's about a 3 hour round trip, played a bit of tennis - the hotel has courts plus rackets and balls for you to borrow and managed a couple of days cycling in the area (hired bike from Cycling planet in Alaro). Rest of the time spent lounging around the pool which was great.

Enjoy your lunch or dinner in these great suroundings. Big variety in the menu. Absolutely great food, service and atmosphere in this old monastery. Easy acces and parking. Like being send back to another timeframe while enjoying lunch in the garden. Best food in the area.

Just arrived back in the UK after spending 7 blissful days at L'Hermitage with my partner. We hired a car at the airport and Google Maps did the rest. It's about a 40 minute drive, most of it easy, apart from the last 6 km from Alaro up a winding mountain road with sharp hairpin bends. Please note that this is the way to get to the hotel as the Bunyola route (other side of Orient) is a really difficult road to drive, especially in the dark. Anyway like I said, Google Maps directions from airport to the hotel were exact. We stayed in a room with balcony (Superior) which I booked through the hotel, they matched the same price for me as Booking.com on a non refundable basis. The room was immaculate, spacious, modern, but best of all was the view from the large terrace we had. A panoramic view of the Sierra Tramantuna mountain range. Apart from the scenery, you could hear a pin drop, it's that quiet apart from the noise of sheep grazing on the mountain with bells on. The whole hotel is stunning, lost of character, a million miles away from big ugly sprawling resorts. The pool area was a haven of tranquility. Having a car is a definite must as the nearest town (Alaro) is 15 mins away, Orient the little village about 3 mins in a car has nothing there apart from 4 restaurants and 2 hotels. No shops, so if you want to buy anything you'll need to go into Alaro. It's that isolated, but with isolation you get peace, quiet and breathtaking scenery. The staff at the hotel from reception through to the cleaners are kind, corteous and go out of their way to make you feel welcome. It's very laid back and not pretentious in any way. I would have given a 5 star rating but for a few things I believe the hotel can improve on. Firstly and foremost is the restaurant. Despite some of the reviews I had read before arriving, we both felt the food was a let down. The menu is also not fitting for the location. We were hoping for traditional Mallorcan cuisine, but it wasn't. i found the menu boring and the quality of food nothing more then ok. We had far better meals in the village. Please do go to Finca Son Palou just outside the village for a true Mallorcan Gastronomic affair. They even boast better views which we thought wasn't possible. Food aside, everything else was perfect. I judge a hotel by asking myself if I would go back. I can say 100% yes!!! Thanks for making our week so special

My wife and I visited friends for the day who were staying at this lovely boutique hotel L'Hermitage and we ended up staying the night ! The hotel is incredibly peaceful up in the mountains and the scenery is wonderful . The facilities of the hotel are very good and I was very impressed with the quality but laid back charm of the place . The food was excellent for lunch , dinner and breakfast and the pool area is perfect. If you want loads of people and nightlife don't come here , but if you want style ,high quality rooms and peace and quiet this is for you .

We were a large family group of 9 and stayed at L'Hermitage for 3 nights for the occasion of a family wedding at a nearby venue. The staff at the hotel were extremely friendly and made our stay very relaxing and we felt very much at home. The newer rooms behind the original building enjoy a spectacular view of surrounding hills and are beautifully appointed. The al fresco dining area is delightful and the meals on offer are well priced and of high quality, the breakfast buffet was also excellent. The pool setting is fabulous with surrounding gardens and mature trees. The hotel is secluded, very peaceful and intimate. The wedding was a huge night and we got back late, this was no issue for the hotel staff who answered the front door in the early hours of the morning.

We drove from Port Andratx to Orient approaching the picturesque village of Orient from the Bunyola side a drive everyone should do once I will leave the surprise for you to experience. The L'Hermitage Hotel & Spa is the other side of Orient on the left on the road to Alaro (6km further on and only 31km from Palma) The L'Hermitage is a Boutique Rural Hotel with 20 rooms , Restaurant , Swimming pool spa and garden's located in a 400 year old former convent and Palma's Bishops summer residence. The setting and building are beautiful their is ample free parking and a very welcoming Team even to day guests who will make you always very welcome. The lunch was absolutely Fabulous well presented using fresh local produce and the atmosphere on the lunch terrace was very relaxing and calm. We spent over four hours here on Sunday afternoon and were so impressed as it was our first visit that we have booked a weekend to stay their in the autumn. They are open from 1 March to 31 of October every year. The three course lunch with drinks & coffee came to €35 a head with tip which I found to be great value for money for the service , location and quality of food. I highly recommend L'Hermitage and I will be back soon. Tell them Snr Derek sent you when you go 😎

We were here for just one night and we had a very late flight the next day but the staff were extremely accommodating, letting us leave our bags and being able to use the spa to change and freshen up. The hotel has a fascinating history but also modern facilities including 2 pools ,a gym and a spa as well as a conference centre. We had an original room in the main building with thick, whitewashed walls and iron shuttered windows overlooking the garden. Very comfy. We had an excellent dinner in the restaurant and there was a substantial buffet for breakfast with covered seating outside. The hotel is good value and popular with families, walkers and cyclists.

Room options

Double Room

Full 1 | Twin 2 | Sleeps 2

Superior Double Room

Full 1 | Twin 2 | Sleeps 2

Junior Suite, Terrace

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 148 reviews