Iberostar Albufera Playa4.0 out of 5.0
Recent guest reviews
We stayed there in July with my husband and 4 year old daughter. The check-in is a disaster, they do not have enough computers so you need to wait a long (long) time before you can check-in. After checking-in, they could not tell us if the room was ready or not. They told us to wait and they completely forgot about us. After coming back 2 times to the reception, another helpful person finally decided to take matters in his own hands and ask if our room was ready until he was able to get a real answer. The complex is huge as it is fused with apartments as well and the dining area is just not ready to accommodate so many people .Breakfast, lunch and dinner are just a hectic moments. The same is true for the bar area and the outside patio for the show. Don't try to leave your table for just a minute during the entertainment, people will steal your seats and your tables even if you still have your belonging on them. This is utterly ridiculous. Big minus as well, people can smoke right next to the kids enjoying the show. The kid club is a hit and miss as well, it depends which person is working there. The rooms are fine but beware of the ones with connecting doors. We had a room with a connecting door and we could here everything from the adjoining room, the 2nd part of our stay, we had young people staying there who had friends over until late in the night, we could have joined their discussion all night as well. Swimming pools on the hotel part of the resort are nice and quieter, one of the pool is 90cm deep which is perfect for kids to play. We never had issue find 3 loungers together on that side of the complex. We did not go a lot in the apartment side of the hotel which has kid pools with slides as this was very busy and people would reserve the loungers early in the day. The resort has a gym facility but very small with respect to the size of the complex. Sometimes you had to wait for a while before having an equipment available. Towels, cleaning products and water fountain were replenished depending on the mood of the person in charge of the gym. Overall, we had a good holidays but we found that the service delivered was not up to the price we paid.
The hotel is tranquil, spotless, friendly and perfect for peace and quiet in the sun. The Spa is well worth a trip and you can skip on down to the beach in 60 seconds. Plenty of choice at each meal. They really went to town for Halloween.
I will feel bad if I not leave my honest review about this hotel: Bads: - The worst and most terrible is very very very strong smell of sewerage EVERY night and morning. I had a feeling that I was locked in public toilet and there was on way out. My advise to guests that already in the hotel or payed for it: insist on moving to another Iberostar hotel. We were proposed to do this only after third complain. - the hotel is really old especially lifts, I've really afraid to ride on them (see photos); - the superior room is really tiny, especially the space between bed and TV, we hit the TV corner with our shoulders a few times (see photos); Goods: - food: really good selection of meet, fish, fruits; - stuff in the restaurant was very friendly. But not the managers unfortunately; - the beach
Superb hotel we would highly recommend, friendly staff in all areas hotel clean throughout. Excellent choice of food well cooked & presented at all meals. Strawberries, Cava Rosado at breakfast. Chocolate fountain one night, several speciality nights. We were AI an excellent choice of drinks, cocktails etc. Many thanks to Tolo Supervisor waiter for his friendliness and prompt service always a smile as had all other staff. Hope Tolo has further promotion soon would be well deserved. Many thanks also to head carving chef always a smile, wink & chat. The room was good with wet room shower,lovely real lily in room on arrival carnation and chocs left on the bed a lovely gesture. It was a disapointing side sea view we were in room 20 the rooms went to 41 so not near the sea front as expected. Animation team worked hard but would prefer more professional shows in the evening, usual animacion thing gets boring, seen it all before scenario. There was a violinist and a couple of duos on the terrace which were good. Super pools also indoor pool which was spoilt by children jumping in one father throwing his child in from his shoulders, children in the jacuzzi. It was very wet & slippery around the indoor pool. I slipped trying to get in the jacuzzi hurting myself badly, handrails need to be fitted. It may be an idea to allow children in at restricted times so adults can swim ! The beach is beautiful with shallow warm sea ideal for children. Disappointed with jet2 service in the hotel with little info re the area or hotel services no welcome meeting. Only one visit per week isn't enough. There is a phone number but doubt guests would phone to ask resort info etc. Lots of Jet 2 staff at airport so why not more hotel input ? We know the area but many may not. Our transfers were long and annoying on arrival several drops at Porto Pollensa made our arrival at hotel late on return we were picked up 4 hrs prior to departure which was unacceptable, made a very long day for a 2hr flight !!! Also took valuable time in resort from our stay !! It was good to see cats at doing their job in keeping the rats & mice down, hope they do not get destroyed at the end of season as happens in many Spanish resorts. There are always rats in the rocks & undergrowth near water. Would we stay in this hotel again and recommend it ? Yes without a doubt wish we were back there and its seldom was we go back in the same hotel again we would be back in a flash !!! A last comment is that the charge of over 30€ tax for one week was excessive and this would put many off staying in the Balearics !!
We had a very nice stay. Staff works very hard to ensure a nice stay. Enough pool area and the food is enjoyable. Would definitely recommend this hotel. It is also possible to rent bikes at the reception desk.
Fantastic hotel on a great stretch of beach. Excellent choice of food & restaurants within these 2 hotels, Park & Playa. Clean modern rooms. Huge pool area. Good evening entertainment. Only 5 mins in a taxi from Calan Picafort. If your thinking of going to Majorca it's worth staying at this hotel.
This isn't the sort of place I'd normally stay, it's vast and pretty family focused.....but I was pleasantly surprised! I was here for a cycling holiday and this hotel was in the perfect location for the start of the Majorca 312. The rooms are compact but enough room for our bikes and all the rooms have balconies, some with stunning views over the beach! Our room faced the pool but was set back, as it was only April it wasn't noisy or too busy. The breakfast was really good, lots on offer, huge dinning area with tons of space. The pools are both spacious and everything is very clean - didn't get chance to visit the spa I heard good reports. What made this such a lovely place to stay was it's location to the most amazing beach, just a short walk towards the back of the hotel and you're on the most idyllic sandy cove! The beach is probably one of the best I've seen in Majorca and I visit this island a lot!! I'm not sure I'd return in the height of summer as I can imagine it would be kid crazy but otherwise I really enjoyed my time here and was suitably impressed, good value for money.
I can highly recommend this hotel! We were welcomed warmly. Hotel staff were very polite and helpful throughout our stay. Excellent service!! Amazing view to the beach, well equipped room with a super comfortable bed! varied food options You won't be disappointed! ;)
Stayed here for a week in May with my 5 year old son. Restaurant food choice and quality was very good. Never any issue getting a sunbed for the day. There are a few local souvenir type shops/supermarkets within close walking distance of the hotel if you need them. Probably wouldn’t visit again, purely because of the transfer time and distance from the airport, but this is no reflection at all on the hotel!
We had a great time in the hotel, staff are friendly, food also great better than a lot of 4 star hotels, next to the sandy beach, guests are nice. We really enjoyed our stay. Down side, 1.we can smell really bad air from outsite from our hotel room, and been told it's the weather. 2. Room are a bit small for 3 of us. Even with an 3 years old. But will still give 5 star rating, great entertainment team, bar staff... Will come back again.
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool and 3 outdoor pools
Located 2.6 mi (4.1 km) from Finca Pública de Son Real, Iberostar Albufera Playa is within a 10-minute drive of Playa de Muro. This 360-room, 4-star hotel welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 5 restaurants. It's on the beach and also near Albufera Natural Park and Port d'Alcudia.
There are multiple options for onsite dining with 5 restaurants, including Mistral, which specializes in international cuisine. Entertain your taste buds with a drink at the bar/lounge, or chat with other guests at the free daily manager's reception. Start your day off with breakfast, available for a fee.
All 360 air-conditioned rooms provide balconies, phones, and desks. Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries.
Guests of Iberostar Albufera Playa have access to a full-service spa, 3 outdoor pools, and an indoor pool. If you drive, take advantage of free offsite parking. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and securing valuables. Other amenities at this beach hotel include a children's pool, a fitness center, and a spa tub.
Reviews from Trip Advisor
87.0% of guests recommend this hotelTotal of 1162 reviews