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Hotel & Spa Ferrer Janeiro

4.0 out of 5.0

Recent guest reviews

Me and partner came here for a holiday and we have had a lovely time. Room is beautiful we were on the first floor looking at the pool very clean with a free fridge and coffee machine. The staff at the hotel are very welcoming from the receptionists to the bar staff to the waiters. The spa is amazing would of been even better if kids had a certain time to go in. The food was lovely and there is a very wide selection but by the last couple of days is became very repetitive. I only had a couple of issues one being because we were all inclusive we got cheap booze at the bar were people who were paying for the real stuff. Another issue I had was how loud the maids were on a morning. As I work early mornings I look forward for a lie in on holiday but the maids made it quite impossible as they were walking round the halls as early as half 8 talking and shouting to each other. Apart from that I have had a fab time and I would defo return to this hotel in the future.

Booked via teletext and expecting a room in the hotel we were told that we had an apartment which is a different building entirely. There weren't any concierge at the apartment lobby but the rooms were lovely. I'm sure they'd be great for families and groups of friends. Lovely walk in shower room style shower. Heating was not working in the first apartment and we were swiftly re roomed. Decent amenities: fridge, microwave, cooker. No real fault of the apartment. Concierge team at main lobby weren't great though seemed a lot more concerned with their other (older) guests and we often stood waiting for quite some time for them to finish their phone calls. In short the apartment and AMAZING spa saved their poor customer service from the front desk. Lovely kitchen and cleaning staff though shame about lobby staff.

I really enjoyed my stay at this hotel. The hotel staff were very welcoming. I booked this holiday to celebrate my birthday but I don't think I experienced the Wow factor. I was a little disappointed! Nevertheless, I had an amazing holiday. We had something to do everyday. Some staff speak very good English and some do not. The waiting staff were very nice and understand some English. The food wasen't the best but not the worst. In personal opinion the food is for a more European taste (German/Dutch). Me and friend only went for the bed and breakfast option. At breakfast there are lots of options. Eggs, toast, pancakes, cereal and fruit. We paid €15 each for the dinner buffet. I didn't think the evening menu was great. I had the paella and a few other dishes. The food was warm. Personally I like my food hotter. I really disliked the desserts at the buffet. I thought they were very poor. The rooms are lovely and clean. The towels are changed regularly. The bathroom!! I really did not like the glass partition. The spa and pool are lovely. Me and friend had the whole spa to ourselves for 2 hours during our stay. It was great!! The entertainment was great fun. Each night there was something to do.The music quiz was so cheesy but lots of fun. The bingo was good as well but we only got one round. It would have been good to have a few rounds. Palma!!! Palma was amazing. We took the bus from the hotel down to Palma. This costs around €6.50. The journey takes around 1 hour. You get a good view of the island. We visited the Hard Rock Cafe, the port and Palma cathedral. It was lovely! The views are magnificent. Please note that the hotel is around 19km from the airport. This will cost you between 70-90 euros in a private taxi transfer. If you are coming from the Uk it's best took book a coach transfer. Please check the final bill as you are leaving the hotel. By mistake a few extra charges had been added to my bill. Unfortunately, I had an early flight so I didn't notice these charges until I left the hotel. (Very happy to discuss these charges via email). I really had a nice time at this hotel. I felt very safe and very welcome. If your looking for a quick break and to explore Spain on a budget. This is definitely the hotel to book. Diane

Booked a week here thinking the bad reviews were probably just an over exageratiion..... there not! The reports of this hotel being over run by ignorant Germans is TRUE. Reception, bar staff and the manager all useGerman as first language when speaking to you. The TV was always on in German and god forbid you change it. The food is poor at best and yes geared towards the German taste. The room s were nice but rather odd having a window in that looks at the beds. Enough said there. The bottom pool is ICE cold and not heated. The top pool is not a family pool but has lanes in they don't like you having fun or jumping in. To put it simply if your not German don't stop here. Save yourself a load of grief and disatisfaction....

A very nice looking hotel. Friendly reception. Bedroom very nice but did not like the glass partition between the bathroom and bedroom. Also, some of the towels were well below 4-star standard. Despite leaving a "tidy room" sign on door, room not cleaned after five hours. The first night of our stay was the Three Kings Fiesta (6 January) and the food was outstanding - 5 star or better. But thereafter, whilst the quality was good, the selection and choice was very poor and we have had better choice in many 3 star hotels ... never been in a hotel before that did not offer a cake or gateau for dessert - only a 'not fully defrosted' apple strudel...

Our first holiday with our 15month old girl and it was a great holiday. the hotel offers a free shuttle service from the airport if you book direct with the hotel, this was much appreciated but in hindsight for us personally after a late night flight our wee woman was wrecked and we were the last stop on the service, would be no problem during the day but something to consider if you have little ones with you. We found the hotel clean and tidy and really had everything we needed. the staff were friendly and took time to speak and play with our daughter. We were half board and found this more than sufficient for our needs. breakfast was great and really set you up for the day, dinner was good though I did find the options a little limited at times, some nights were better than others, but I never starved. would definitely return to the hotel and glad it was such an enjoyable first family holiday.

I visited Mallorca offseason and couldn't be happier in choosing this hotel. I went for an all-inclusive option and was very happy. The food was excellent and the staff very attentive. I will definitely choose this hotel again when I'm back to this corner.

Nice room, not huge but not small either, very comfortable. Simple but stylish. Coffee and a large bottle of water complimentary in my room, helpful reception clerk checking people in quickly. A couple of blocks from the water, good gym at partner hotel (one block away), breakfast and dinner buffet provided plenty of options. Overall good value, I was happy with my stay.

I only stayed four nights and then headed to palma. This is a typical touristic resort. Very slow check in. Close to the beach, but not really a sea view room. Great pool. Food was ok but a bit tasteless and I have never tried so bad juices for breakfast. Water from the tap tasted bad. Sometimes it was loud at night. The hotel is geared to germans, in four days I only spoke once to an english couple.

The price of this particular hotel or of many other hotels in booking.com changes with time. It varies from your price to plus or minus 100 Euros at the time of booking. So beware to change it for a week continuously if you want to save. The hotel itslef is sufficient in terms of food, space and utilities. The beds were arranged to make a double bed for us and felt very comfortable and soft on the insides.The sea view of the Balcony was partially hidden by the buildings in the front. Spa was small and sad. Food at the restaurant were all a buffet with different varieties everyday. Breakfast was the most special for us. I would suggest to add more vegeterian varieties into the menu. The evening shows were entertaining and creative.

Avinguda Diagonal, 4 Santa Margalida Mallorca

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Spa
  • 2 outdoor pools

Located within 2 miles (3 km) of Karting Can Picafort, Hotel & Spa Ferrer Janeiro is within 3 miles (5 km) of Necròpolis de Son Real. This 211-room, 4-star hotel has 2 outdoor pools along with a full-service spa and a restaurant. Cala s'Arralot and Illot dels Porros are also near this Santa Margalida hotel.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.


Rooms

All of Hotel & Spa Ferrer Janeiro's 211 rooms are air-conditioned and have an array of amenities, including balconies, minibars, and coffee makers. Guests can expect to find WiFi and plasma TVs with satellite channels. Safes, desks, and free toiletries are other standard amenities.


Property features

Guests of Hotel & Spa Ferrer Janeiro have access to a full-service spa, 2 outdoor pools, and a children's pool. There's free offsite parking, and an airport shuttle (available 24 hours) for EUR 10 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include a fitness center, a spa tub, and a sauna.

Reviews from Trip Advisor

Trip Advisor aggregated rating

80.0% of guests recommend this hotel

Total of 482 reviews