Hotel Rural S'Olivaret4.0 out of 5.0
Recent guest reviews
Don't get me wrong this hotel has the potential to be fabulous but I don't think I have stayed anywhere where I have been treated so badly by first contact staff.There general indifference on arrival i.e. Basically giving you a key and pointing in the general direction of your room ,no explanation of the hotel services offered and the final nail was after lugging two large cases up a set of stairs and eventually finding our room with the aid of the cleaning staff we found we had been placed in a lower standard room .We had booked a double room with terrace and been given a twin with a tiny balcony.Returning to reception the only solution offered was that the two single beds could be pushed together.I stated that this is not what we had booked and was eventually taken to a double room with a terrace which was very nice and was in fact the standard of room which we had booked and told we can stay here if we want no explanation or apology given.This was such a shame because the rest of the hotel staff work so hard and the service in the bar and restaurant was first class as was the food.This general indifference appeared on our day of departure not even a cursory have you enjoyed your stay etc etc we are not people who like being fawned over but what we do like is the general curtesy that should be afforded to all wherever you may be staying .
When we arrived about 6pm the room we had been allocated had not been serviced, returning to reception to complain I was met with indifference and the receptionist wanted to check the room, I can only assume to prove I wasn't lying! After some scrabbling about we were allocated another room which was a lower standard than we had booked & paid for, with the instruction stay here 1 night & then move tomorrow! Needless to say that wasn't going to happen, both my wife & I were extremely annoyed by this point dragging our bags around in 30degree heat. We were eventually given a "junior" suite for our stay. The room is ok, but there are light bulbs blown & fixtures hanging from the wall. One morning going down to breakfast we found the entrance to the hotel from our room locked which meant we had to go all around the outside to get to breakfast, when I spoke to reception to understand why I was again met with indifference & no apology, only that I should've had a key on my hotel key ring to open the door, which I obviously didn't have. I am still waiting for the key & the apology! The hotel is beautiful, as is the pool area & surroundings it is a shame the reception staff cannot match the standard of the hotel & scenery! Would we stay again? If the rate was favourable, possibly, but at a minimum rate of 170euro per night for a standard room it is unlikely as the service does not match the price.
Are more words necessary? Of course, we choosed our location very carefully. The hotel is just perfect for one of the most important life time events. The team made a perfect job, the food is delicious, the rooms are so typical for the island. Finally the bar, located in the old oil mill is perfect.
We arrived at the hotel early as we had stayed in Moscari and were shown to our a couple of hours early by a very helpful Hosai, the room was a twin with small balcony which was beautiful but I had booked this hotel on booking.com (after a lot of research) as a surprise for my husband for two nights at the end of our holiday. I purposely booked a double room with terrace and this was not what we got. We were then offered a bigger double room (with shared terrace for three different rooms)or a bigger double room with no terrace at all. In the end we stayed where were and the beds were pushed together but we made it a twin after the beds moved apart on the polished floor. Apart from this disappointment everything else was first class, very clean, helpful friendly staff the food was simply amazing and the pool although still very cold at the beginning of May was in the most wonderful setting Overlooking a mountain range. The walks from the hotel were great and we would return again here as long as we got what we booked for next time, otherwise I would haven given a 5/5.
Spent a wonderful relaxing week here in early May. We stayed in room 23, which was lovely, though our view was mainly of a tree! The hotel has so much character and is delightfully appointed with interesting furniture and paintings throughout. The dining room and terrace are elegant with stunning views and create a lovely atmosphere both at breakfast and dinner. The selection of food at the buffet breakfast is excellent. Dinner is exquisite, S'Olivaret has a very talented chef who puts together wonderful flavours in beautifully presented dishes. The service by the waiters was also superb. The swimming pools are both lovely and have the most outstanding views of surrounding mountains. We loved our holiday here and hope to return sometime soon. Many thanks to all the staff for making our holiday so memorable.
Hi everyone. We had a wedding dinner and it was great. The stuff are amazing and very polite. The food was spectacular and the views are breathtaking. I really recommend this place. Thank you very much S´Oliverat. Ivan
We spent 4 nights here very recently, stayed in room 3, adjacent to the bar and opening onto the bar terrace. This was our biggest gripe in fact because, although the walls of the room are thick stone we were nevertheless disturbed by loudly animated guests sitting on the terrace enjoying a nightcap! No complaint against those guests, they were on holiday after all, but it did spoil the peace and quiet. The room itself was huge with a separate terrace at the back with table, chairs, loungers and umbrella and views to the mountains. The bathroom was fine if a little dated, the shower compartment large but in need of maintenance (part of one door was held by sticking tape) but plenty of hot water at all times. Plenty of hanging space in the wardrobe but the chest of drawers was missing various bits of hardware which made 2 drawers unusable. The food was a definite highpoint and, as stated by previous reviewers, served by a team of charming waiting staff in a lovely romantic setting. We ate dinner there each night usually plumping for menu del deia but each of us did try dishes from the al a carte menu too. The fondant was particularly memorable. Wifi was erratic to say the least, OH never did make a connection to their broadband although I did manage on my trusty old blackberry! But it dropped off very regularly, I have no doubt the mountains round about were the cause. We travelled about by car quite extensively over the four days; the road to Bunyola through Orient and on to Soller has stunning scenery but many hairpin bends and droves of cyclists present an ever constant worry. All in all a very quiet and relaxed hotel in a truly magnificent setting.
This is a beautiful, peaceful, almost idyllic hotel and I'd recommend it for a relaxing break with fabulous scenery and lovely food at very reasonable prices. The hotel itself is a warren of beautifully styled rooms and they obviously pay great attention to the decor and ambience. The restaurant, which we ate in for all four nights of our stay, served well-prepared and tasty modern takes on traditional Mallorquin dishes with a pleasant wine list. It has a relaxed feel and the views are spectacular. The staff here were friendly, helpful and attentive without being over-present. Our room was quite large with a secluded terrace and I'd say it was a very nice room, comparing well to other, more expensive, places I've stayed in Mallorca. Only two things let the hotel down - the lack of poolside service, which isn't really a big deal and the offhand, almost rude, front-of-house/reception staff. With one exception, a younger woman, they were unwelcoming, unfriendly and unhelpful from our arrival to our departure. Quite abysmal really when the rest of the hotel was so lovely and all the other staff working hard to make guests feel welcome. If it hadn't been for the can't-be-bothered attitude of the reception staff, I'd have awarded at least one extra star in this review. Someone really needs to get a grip on the reception staff and teach them that first impressions really do count.
We weren't meant to be staying here but our original hotel lost our booking which thankfully I discovered the day before travelling. They arranged for us to stay at S'Olivaret & I am so glad they did. I was travelling with my 84 year old mother & we both crave complete peace & quiet. This place is a beautiful, quiet location. The view from our room (#25) was stunning & although we were above the entrance, the walls are so thick & the A/C so effective we didn't hear a sound all week even from a Spanish wedding held in the grounds one night. The staff were all without exception , absolutely wonderful. So friendly & happy. The food was excellent,especially breakfast & we ate out on the terrace every night as the food was delicious & so beautifully presented , I couldn't see the point of trying to find a restaurant every night with such superb food on offer. The pool was beautiful & plenty of seats for everyone in the pool garden A very rare & beautiful hotel in the hills but so handy for visiting anywhere in the island.
We stayed here in April. It was really nice and warm. The views were stunning. Only downside was that it was too cold to use the outside pool. Not to worry though - they've also got a perfectly nice (but much smaller) indoor pool. The jaccuzzi meeds more bubbles though... Contrary to the last place we visited in Spain the pool here had been cleaned which I was really happy with. It actually looked very inviting. The staff were very nice and friendly. They were very accommodating. One of the things they could improve on is offering lunch at the hotel. This may have been because it wasn't high season just yet but we had been travelling all day and were super hungry. They did find us some snacks and olives though. Another thing they don't provide is an iron. You can get it if you ask but it didn't seem like they were too keen on giving it away. So maybe better to pack things that don't get too wrinkly. The food was extremely nice as well. I thought the breakfast choice was just enough and the dinners were really tasty. The rooms were quite big - the bathroom was massive. The maids were good - everything was really clean. It wasn't too noisy but somehow we got the room above the entrance again so probably best not to get no. 13 if you don't want to wake up early. I would stay there again. I thought it was good value for money and good location to get to Palma, Soller or Pollenca.
- Free breakfast
- Free WiFi in public areas
- Free parking
- Onsite dining
Located 2.6 mi (4.2 km) from Fundacio Lichter Alaro, Hotel Rural S'Olivaret is within a 15-minute drive of Bodega José L. Ferrer. This 4-star hotel has 27 rooms and welcomes guests with free breakfast, an outdoor pool, and an indoor pool. It's also near Castillo de Alaro and Bodegues Castell Miquel.
Free breakfast is included with your stay. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
All 27 air-conditioned rooms feature minibars. For entertainment, guests can enjoy satellite TV. Bathrooms offer hair dryers, free toiletries, and bathrobes.
Guests of Hotel Rural S'Olivaret have access to an indoor pool, an outdoor pool, and a spa tub. There's free parking, and an airport shuttle (available on request) for EUR 60 per vehicle one way. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Other amenities at this boutique hotel include a sauna, free WiFi in public areas, and a meeting room.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 132 reviews