Hotel Riu Bravo All Inclusive4.0 out of 5.0
Recent guest reviews
Most fab hotel... food,drinks,staff,rooms and area all fantastic... stayed Christmas week. The gala meal brilliant and we had a great time . Would be happy to recommend this hotel . The only down side was not many English to chat to .
Spent 5 nights here with my partner and father, arrived Boxing Bay and checked out on New Years’ Eve. It was myself and partners’ fourth stay at this hotel. We flew from Gatwick with easyJet which was a smooth experience and hired a car from Hiper car rental. We were collected in a minibus outside Palma airport terminal near the taxi rank and taken to their office close by. They are good value and provide a quick service; we have used them several times and have never had any problems with them. You can also add on a zero excess insurance for a reasonable price. On arrival at the hotel you can park on the street outside or on the adjoining roads without restriction. We were checked in quickly, we had to take our own cases to the rooms. Our rooms were located in the second building across from reception with a view of the two Hipotel hotels next door – these were not open so there was no noise. If I had been given this room in summer I would have asked for a pool view! The rooms are still fresh and the Wi-Fi signal is excellent all around the hotel. I won’t go into a lot of detail about the hotel as I have reviewed it before; I just wanted to highlight an improvement since our last visit. We last visited in May 2016 and the food quality was terrible, however this time there was a significant improvement with this and pretty much every meal we enjoyed. However the vast majority of the staff was mildly polite but not overly friendly. This is now the only real problem I have with the hotel – it just is not as welcoming as many other Riu hotels we have visited and no-one really goes out of their way to make you feel valued. There are Maître/head waiters in the restaurant but they never come round to ask if everything is OK and some of the waitresses come across as surly. Although Antonia who works in the bar area is still the life and soul of the party and is delightful and almost single-handedly makes up for the other staffs lack of care and interest. The hotel was beautifully decorated for the festive season with a lovely tree and pretty lights in the bar area. The restaurant also had lovely displays. The clientele was possibly 90% older German couples and we only heard one other English voice other than the staff and our own during our stay. There were a few Spanish families with young children/teens. The entertainment was geared towards the Germans and the singing acts were pretty dire and seemed to get worse each night. You certainly need to be a fan of German Schlager music – Andrea Berg/Helena Fischer/DJ Otzi were staples of every act as was Rivers of Babylon and The Last Waltz which got the couples up ballroom dancing! The resort area of Playa de Palma was extremely quiet at this time of year and most of the bars and clubs were shut. Even Burger King and McDonald’s were closed! There is a lovely Starbucks that has opened along the promenade with a cute outdoor seating area with a sea view where you can watch the world go by. The tat touts were few and far between but taking a nice walk along the promenade we did encounter the odd bloke trying to sell their wares with one saying to us “LOOK” very abruptly and shoving the sunglasses and watches at us. We just walked off! We visited Palma several times and also the FAN shopping centre that had opened since our last visit which are both within a 10 minute drive. Alcampo is a good value hypermarket if you need supplies which can be reached within 15 minutes by car. There are also several Carrefour hypermarkets around Palma too. We drove to Soller and had a wander around the picturesque square. The weather was about 15 degrees but a bit warmer when the sun was shining. The evenings and early mornings were slightly chilly. Overall we enjoyed our festive visit and were pleased the hotel food had improved greatly as this was a major gripe for us which put us off going back. Now that this has been sorted we would definitely return, knowing of course that the welcome we receive would only be lacklustre. Any questions drop me an email.
I was very impressed with this hotel and was sorry to leave. The decor and furnishings were stylish creating a pleasant environment. It was well maintained with high cleaning standards. My room was spacious, had great WiFi and was comfortable so spending time in it was a pleasure. The food was the best I’ve had in any hotel buffet restaurant, lots of options, good quality, well presented and different choices throughout the week. There was a different singer on each night so the bar area had a nice vibe to it. I found all the staff helpful and professional. The majority of guests were German so naturally that was the language you heard most frequently but I never had any difficulties finding staff that could speak English. I visited Palma a few times during my stay, a beautiful city, easily reached by bus. Buses ran every 20 minutes from a stop in front of the hotel - the fare was great value at 1 euro 50 each way. This was my first stay in a RIU hotel but after such a brilliant experience I will seek them out for future trips.
Room dusty and appears not to have been cleaned for at least a month. The tiles in the bathroom are sticky and would benefit from being mopped; the sheer disappointment was the toilet brushes is immersed in some form of disinfectant and what appears to be faeces floating in the solution. There is a constant smell of sewage as you walk through the room and so did the indoor pool. Guests need to request bottles of water at the reception daily, and no one offers or even try’s to help you find a table for breakfast or dinner unless the supervisor is present. The lack of security for guests is somewhat alarming, the jacuzzi area was unstaffed, the tiles were very slippery and the facility was always opened; similarly so was the indoor pool where after dark an elderly gentleman was seen swimming, with no way of raising the alarm should he need assistance. Nice hotel but requires changes/improvement.
We stayed at this very nice hotel for a weeks holiday and had.a wonderful time.As other reviewers have said the staff were hard working and pleasent both in the bars,restaurant and reception.The food was good and plentiful with meat and fish cooked freshly at lunch and dinner.After a few days we went to reception to enquirer when the Thomson rep for the English would be at the hotel and they didn't know,so we checked every day and never saw any "Tui" rep for the entire time of our stay. The day before our departure we thought we might at least get a notification of the time of our pickup but no.POOR SERVICE TUI. You spoiled it for us.
This is a review of two halves. On the positive side, the hotel and the staff were very good. The dining was particularly good, if a little cramped with the tables being very close to each other. A good variety of food on offer and all tastes catered for. The chef made a point of walking through the dining area on some of the evenings and speaking with the diners, which was a nice touch. On the negative side for us, was the resort itself. Playa de Palma seems to be given over to drunken groups of Germans, generally wandering around chanting songs and taking over large swathes of the beach, where they displayed nationalistic flags. There were hundreds of small, (too small) shops selling all the same things, interspersed with bars and beer kellers. Getting back to the hotel, there was a nice terrace overlooking the pool but the lounger area was too small for the number of guests which wasn't helped by the old trick of leaving a towel on a lounger early in the morning and not returning to it until late in the day. In fairness to the staff, they did try and address this by leafleting the offending loungers. The rooms were nicely appointed and looked newly refurbished. The cleaning staff and outdoor maintenance were excellent and everything in the hotel was kept clean and tidy. To sum up, we were happy with hotel but the resort is a disappointment. It has a beautiful beach that stretches for miles, gently shelving into the sea but just the other side of the road is a collection of tacky shops and bars that let the whole place down.
it was an unique experience for me and my family there. The food was horrible, the food from the lunch was also serve at the dinner, and the food from the dinner , at the lunch in the next day ( a little bit recooked). Our waitress was the worst i ever met ( the older one with red dark hair , and short one), every time when i asked her for something she didn t bring it to me., with all german people she was "in love", but with us she behaves terribly. The services in the restaurant was horror! The restaurant is too small for such an hotel. never we had one the table glasses for water, forks or knifes. The inside pool was closed. i pay some money also for restaurant services with waiters and all the staff kind and helpful, i don t pay money to be treated crappy and with discrimination. 10 points for the staff from cleaning rooms. Shame on you!!!!
Nice food and rooms but staff speak German ,Dutch, Spanish are a bit rude as we only speak a little Spanish 3 couple booked in same time as us we were only English speaking couple they got there rooms straight away but we had to wait 2 1/2 hours for ours they got treated better then us we had to find things out ourselves we run a guesthouse I am glad we don’t treat our guest like this rep was not very helpful At food time waiters taking plates away before you finish and your drinks someone had to stay at the table at all times
Have just spent a week at the riu bravo. Lovely hotel. All of the staff are friendly and helpful. The food is excellent with plenty of choice and cooked fresh in front of you. The rooms are very clean and modern. We were in the minority being english but that didn't bother us as the other guests were very friendly and could speak better English than we could their language.
Just back from Rui Brava and can't fault hotel or staff. If I had read reviews before I booked I would probably not booked so glad I didn't read them first . Arrive 3am and was greeted by 2 young men at reception who were very helpful and offered champagne and something to eat and help with bags . Rooms are lovely bright and cleaned everyday. Meals are greats fresh made and something for everyone. The noise factor that seems to be a common complain in the street was never a problem for us . The club that the young ones come from is around the corner and could hear some voices if you keep door open at nite. So keep the doors closed and the aircondition will work great. Most guest were German but wasn't a problem. We had a great week great weather great food great hotel and location
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Indoor pool and 2 outdoor pools
Located in Las Maravillas, Hotel Riu Bravo All Inclusive is within a 10-minute stroll of sights such as La Porciuncula Church and Forestal park. This 437-room, 4-star resort welcomes guests with 2 outdoor pools, 2 restaurants, and an indoor pool. It's near the airport and also near Port of El Arenal and Palma Aquarium.
This resort is home to 2 onsite restaurants, perfect for a quick bite to eat. You can sip a beverage at the coffee shop/café. Start your day off with breakfast, available for a fee.
All of Hotel Riu Bravo All Inclusive's 437 air-conditioned rooms provide balconies, free minibar items, and ceiling fans. Guests can enjoy satellite TV and stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include safes, phones, and desks.
Guests of Hotel Riu Bravo All Inclusive enjoy 2 outdoor pools, an indoor pool, and a children's pool. There's free parking if you drive. Staff members are on hand to provide dry cleaning/laundry services and tour or ticket assistance. Other amenities at this all-inclusive resort include a health club, a spa tub, and a sauna.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 550 reviews