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Hotel Amic Gala

3.0 out of 5.0

Recent guest reviews

The cooling unit worked effectively throughout the hot nights and the bathroom had sufficient water pressure. Would definitely recommend turning air on to a lower temp. than you might think you would need. The close walk to the beach was great, as well as the quick route to the airport via taxi or bus. The area is not ideal for an island vacation since it is outside of the main tourist area (center of Palma), but it was good enough for the cheap price. The area was very safe at night and all of the taxi drivers knew it's location right away. One major concern was that the door would only lock from the inside--it turned it that the electronic key card system is not actually functional--so every day when we left, the door was essentially open. Since Palma is generally safe, this turned out not to be a problem for us, but still very suspect. Housekeeping seemed to enter the room daily to make up beds and clean bathroom.

Booked this hotel on the last day of our holiday, as we wanted somewhere cheap to keep the bags, shower and rest before going to the airport for a late night flight. Friendly receptionist, we got room 101, which has a disabled access wet/room with a great shower. We didnt sleep overnight, but the room was clean and comfortable we paid only £29, so was worth it. We had breakfast at this hotel as we stayed at the Amic Miraflores opposite on the first night of our break, breakfast was fantastic. The room we had overlooked a busy road and Garage opposite. It's a five minute stroll to the sea-front and a 10 minute ride to the airport.

On arrival, i was offered room 470, well what a treat I got when the door opened. Room ok, balcony disgusting, old rusty table and chairs and very narrow, overlooking a wilderness. Went back to reception and asked for a change of room, they were very obliging in showing me room 202, nice room above the front door, nice spacious bright room. Dreadful smell in the room, had to buy airfreshner, smelt of sewage. Bar - Never saw a cocktail bar yet. Bar was just a bar with diningroom tables set for meals. Dining room was clean, but the choice of food was dreadful, chips and potato wedges were cold every night. Puddings were disguting, everything covered in chocolate sauce, no ice cream available. Breakfast had very limited choice, too many cakes on offer at breakfast. Access to a pool across the road, hard loungers at the pool. Very small pool. Reception staff were very helpful, but would definately not return to this hotel and will not be recommending it to anyone else.

I stayed only one night here. I was flying back on the Sunday and I booked this place for 1 night. It was quite central, near the airport and near a really nice promenade. The bus stop for the airport bus (21) is literally a few hundred meters away which is great, a 5 Euro ride and about 10 minutes. The beach is nearby so you can get there also in 2 minutes. There is a long long promenade which is great for an early morning walk and then a swim. The hotel is one of those old fashioned ones with a certain charm. The "balcony" was a shared one and you could not really leave it open. I was on the ground floor. The room was roomey and relatively clean with air conditionsing and a television. The remote control did not work and the back was falling off it. I did not have much need for air conditioning but it worked. The ceiling in the bathroom was full of spores I think they call it, those black marks which can be quite dangerous if you breath them in. The files in the bath were falling in. The breakfast was copious, pleanty of chemical juices, horrible coffee from a machine. The rest was pretty good. The layout is just terrible. It is all right if you need to spend a night ot two. Staff reasonably friendly especiall the Bulgarian receptionist. There is no internet in the rooms and the internet at or near the reception is next to useless.

Large room, nice lobby area, suitable for needs. Breakfast was over in a different hotel and was mostly tasteless although they did have fruit and soya milk. There is a bus route, the number 21 to right outside the hotel and from around the corner. Booked into Amic Gala but they moved us to Amic Miraflores instead without even an explanation or apology. We were just told to follow the receptionist who had hold of our passports with no explanation. Found this very unnerving. Balcony rails were a bit wobbly so we didn't lean on them! Breakfast back in the Amic Gala hotel and was very bland with nowhere near enough tables for everyone. Swimming pool tiny and overlooked by buildings and the reception area, bit naff really. Luggage storage room unlocked and door out of site of receptionist so things could very easily be taken - really not happy about that! There is no shuttle from the airport as stated in the description, they just direct you to the bus stop!!

Excellent hotel, close to all amenities of C'an Pastiila town, playa de Palma beachfront, buses to and from Palma & airport right outside the main hotel door. Friendly and helpful staff, Rooms clean and bright all with a/c, quiet hotel suiting a whole range of customers, Breakfast is great a whole selection of food and drink along with the bar area. Great hotel both any type of traveller.

Admittedly, my wife and I booked this hotel because we needed a last-minute place to sleep close to the airport - so our hopes were not high - but we were only in the hotel for twelve hours. I've been in worse hotels (and that's across the world), but not many. Give the choice again, I would spend a few extra euros and visit the Hotel Amic Miraflores, just across the street, which looked better. I'll list the pros and cons of the Amic Gala. (We were in room 111). Pros: - The staff were exceptionally helpful and friendly - that's reception and bar staff. - Value was good. - The amenities were good - mini-fridge, remote control air con, balcony. - The beds were exceptionally big, clean, and very comfortable. - Big digital TV. - The toilet was clean. Cons: - There are no spare plug sockets. One is in use for the TV, the other for the mini-fridge. If you unplug the mini-fridge it will leak - as we found out (see below). - The room was not very clean and it smelled smelled. The areas that received the most use (the beds and toilet) were very clean. The rest, not so much. The ceiling and walls were stained. The mini-fridge was stained yellow inside, and had leaked so the floor around it (just before the room door) was soaked wet. The air con dripped. The skirting board was broken in places. - The balcony was small with only space for two people to sit or stand (but that's actually no issue), but was not clean. The table and chairs were both stained from use. The balcony looked out - directly into - other people's flats and apartments. It was close enough to talk to them, comfortably at a shout. - The bathroom was generally fine but not greatly clean. There was significant dirt around the taps. Tiles were broken. There was a window in the bathroom that, when opened, looked directly onto the hallway - so had to remain locked at all times. Overall I was glad to only spend twelve hours here - for two of which we left for dinner. It did the trick, and I may stay here again if there are no other options, but I would make sure I was better mentally prepared.

All praise for the hotel . 3 stars and that carries . Staff in the mood for any cooperation . Smiling and communicative give even one star to three. Rooms clean,food perfect.We will be happy to return to this hotel .

This is a tipical spanish hotel, with nice large rooms. It is very clean, it has a nice bathroom and great position. The beach is on 50m walking distance. We had breakfast and dinner and both were brilliant! There was a lot of things to choose from, even for vegetarians or other meal preferences. There was always fresh fruit, fish, meat and vegetables. The nearby beach is beautiful, 6km long and if you want to to to Palma the bus station is also nearby. It is in quiet area and it is made for relaxing. It has free WiFi but only in loby. Guests can use the pool in Amic Miraflores hotel, but we had no ambition to use it. Hotel is very comfortable and tidy and it can be great option for families with children. There is also a lugadge room and shower and changing room if you go to yhe beach last day. Stuff is kind and helpful.

My husband and i have been travelling to can pastilla for 20 plus years..couldnt get into our usual hotel so booked this as last minute....Deu to a stench from drains coming up into our room 101 my husband and i have been ill from.start of holiday untill now a month later ...we believe that certain chemicals which shudnt have been used on drains were...After asking five times to see the manager we wete ignored..Finally moved to a little hovel of a room on the back of the hotel which i did not complain at the time as we couldnt smell that stench (amonia type of smell) which we believe it to have been costic soda...Has anybody else been ill after stopping here....

C/ Xabec Number 5 Playa de Palma Mallorca

Hotel highlights

  • Free wired Internet in public areas
  • Onsite dining
  • Rooftop terrace
  • Laundry facilities

Located in Can Pastilla, Hotel Amic Gala is within a 10-minute stroll of sights such as Palma Aquarium and Cala Estancia. This 126-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and a rooftop terrace. It's near the airport and also near Hospital Sant Joan de Déu Palma de Mallorca and El Arenal Beach.


Dining

Sit down for a leisurely bite to eat at the onsite buffet restaurant, or enjoy a drink at the bar/lounge. Start your day off with buffet breakfast, available for a fee.


Rooms

Hotel Amic Gala's 126 air-conditioned rooms provide balconies, safes, and phones. Guests can expect to find TVs with satellite channels.


Property features

Guests of Hotel Amic Gala enjoy a rooftop terrace, a meeting room, and an arcade/game room. Offsite parking is available for a fee. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include express check-in, express check-out, and laundry facilities.

Room options

Standard Single Room

Twin 1 | Sleeps 1

Standard Triple Room

Full 1 | Sleeps 3

Superior Double Room

Full 1 | Twin 2 | Sleeps 2

Superior Single Room

Full 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

56% of guests recommend this hotel

Total of 276 reviews