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Hipotels Mercedes Aparthotel

3.0 out of 5.0

Recent guest reviews

I was disappointed that, although I had requested a room on a high floor which had the evening sun on the balcony, I was given one on the first floor with morning sun only. But it was spacious and clean with the most comfortable bed ever. We ate out every night - there is a good selection of restaurants and bars within easy walking distance, so cannot comment on the hotel food.

Nice hotel with great location near the beach and great food! Friendly staff and good cleaning of the rooms. *Hotel: is marked on some sites as a 4* hotel and some other sites as a 3*, it is a 3*+ I would say when considering the good food they serve! This hotel is very much German oriented (all children activities are in German and partly in English) and I would say 80-90% of the guest were German speaking during our stay. *Room: if the room is located on the north-wing (building got three wings) you have a very nice view towards the see + boulevard with the sun in the morning and coolness in the afternoon (you can enjoy your lunch on the balcon) Note : seems like the isolation (noise) is not that great when windows/door are closed. If your room is located on the north-wing you have to accept more noise from the near cafe (Sol) where they have rock-bands play live music (until approx 23h-24h). Also rooms can be noisy when in other rooms furnitures are being moved (at least I think that was the noise we were hearing) *WiFi : is free and available, but for streaming it can be slow. VPN connection (if you use one) is disconnected often. *Food: was very good (breakfast and dinner) with friendly staff. *Beach: very close right outside the hotel within 25m-50m (no street crossing so safe for younger kinds, the only crossover is the boulevard where there are bycycles passing) *Pool: enough beds for the number of guest in the hotel (if you do want the first row at the pool, you need to be early) There is a deposit of Euro 15 for each towel you need, towels are cleaned every second day (not daily)

Stayed in apartment 214. Cannot fault. Staff so friendly and helpful. Location amazing. The pools are not heated but warm up very quickly and we were in every morning. It's on the beach. Perfect stay thank you

Lovely family hotel . Close to main strip. Rooms cleaned daily and spotless. The views from balcony are fabulous of the ocean . The beach is just across pathway .Small indoor pool , not always heated. Close to supermarkets,restaurants , bars etc . There is a children's play-park with bouncy castles etc two minute walk . Lovely stay thank you.

We arrived early hours and were put into a room with a poor outlook and noisy fan which was disappointing. We asked to move and they did move us after our second evening which was a shame as it was 2 nights lost. The room we moved to had a great view but needed renovation in areas, drawers missing, grubby walls. We had no linen change all week! Cleaning services were poor. The indoor pool was disappointing with murky water and the spa and sauna broken with a poorly maintained indoor pool side. I did mention this at reception but my English was not understood as this is a mainly German hotel. Entertainment was in German and it was a shame it was not in Spanish too! The outdoor pool area was nice, pool a little too cool but well maintained. The food was reasonable but not topped up once things had gone it had gone. You could tell it was the end of the season as the small touches were not there really but still a pleasant visit.

Aparthotel had everything we were looking for! The staff is extremely helpful and very kind. The rooms are spacious and come with all the amenities you would need. The only downside was the air conditioning and electricity (you must insert your room card into a slot to keep the electricity on). Also, it is rather expensive from the hotel to the airport if you take a taxi. However, if you book a bus or shuttle at least 48 hours in advance, you will save a significant amount of money, almost €60. The location of the hotel is the best part. The beach is just beyond the pool and the views are spectacular. If you are planning a relaxing beach trip, this is the perfect location. Plenty of restaurants nearby, the best being Cafe del Sol (a couple of feet away from the hotel). There are many activities to try, such as parasailing, boat rentals, snorkeling and much more. By far the best experience was hiking to the right of the hotel, opposite of the mountain. The view of the mountain and the beach are breathtaking (cliché). The small caves and miniature grottos are worth exploring.

Where do I start! Really clean hotel and really friendly staff especially Patrico. Recently been upgraded to a 4 star Food was gorgeous different selection everyday to suit everyone's taste. Jesus one of the chefs will do show cooking every evening and also at breakfast he makes to order your fried eggs, bacon, crepes (these were fab with cinnamon & chocolate sauce) do learn the German word for fried egg though as they had a job understanding fried egg. We had a gorgeous room with a sea view and a view of the palm tree area, there is a rock bar opposite which I saw someone complain about in a review further back, it's nothing to be bothered about the music stops at 11.30pm it was actually nice to sit on the balcony and listen to the live bands we have children and they weren't bothered, the rooms are really quiet once you shut the patio doors anyway. The bed is the most comfortable bed I've ever slept in and I even came home and ordered the same mattress for my bed. It is a German resort and English is probably their 3rd language but the basics are understood or you could always learn some basic Spanish, we loved the fact there was hardly any English people in the hotel, we always got a sunbed around the pool even if we went down at 11.30am. In the evenings a couple of streets away is a lovely array of shops, I spent far too much on shoes!. So you won't be short of things to do and look round. There's also a tobacco shop on that road (as I know some people like to know where they are) There's also 3 Spar supermarkets nearby the one near to the information centre does lovely made to order baguettes at lunchtime The beach is gorgeous golden sand and the sea is so clean, like a bowl of water clean! You can see the bottom for ages and it's really shallow making it great for kids We loved it that much we are going back next year Don't hesitate book it ! You won't regret it

Just returned from our second stay at this hotel on a room only basis. Location is fabulous and hotel itself is fantastic. Rooms are spacious, clean and looked after by extremely welcoming and friendly staff. Can't wait to return.

Stayed for 2 weeks on a bed only basis. Wonderful appartment overlooking the sea with a beautiful pool area. Easy access to the great beach. Very well equipped. Friendly and efficient service. Very quiet at night. Beds very comfortable. Centrally located with some excellent restaurants within walking distance. Strongly recommend this apparthotel to all.

Compared to the more crowded beaches in other areas of mallorca, such as the awful and totally overrated Es trenc, this place is blissfully peaceful and pristine, with a gorgeous beach and view. The apartments are well appointed and we had a nice balcony view of the sea. The beach is very nice and the location of the hotel most convenient. Highly recommend this for people looking for a little more tranquility. Much much better than es trenc.!

Avda. Sa Coma, s/n Sant Llorenc des Cardassar Mallorca

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool and indoor pool
  • Concierge services

Located within a 5-minute walk of Cala Millor Beach, Hipotels Mercedes Aparthotel is within a 15-minute stroll of Punta de N'Amer. This 96-room, 3-star hotel has a restaurant, an outdoor pool, and an indoor pool. It's in central Sant Llorenc des Cardassar and also close to Punta de N'Amer Watch Tower and Safari Zoo.


You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. For a nice break, mingle with other guests at the free manager's reception.


The 96 soundproofed rooms feature kitchenettes and balconies. Guests can enjoy satellite TV and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Sofa beds, free newspapers, and phones are also standard.

Property features

Hipotels Mercedes Aparthotel features an indoor pool, an outdoor pool, and a children's pool. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and securing valuables. Other amenities at this beach hotel include a sauna, free WiFi in public areas, and laundry facilities.

Room options

Standard Apartment, 1 Bedroom (2 people)

Twin 2 | Twin 2 | Sleeps 2

Standard Apartment, 1 Bedroom (2 adults + 1 child)

Twin 2 | Sleeps 3

Standard Apartment, 1 Bedroom (2 adults + 2 children)

Twin 2 | Sleeps 4

Standard Apartment, 1 Bedroom (3 adults)

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 92 reviews