- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
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Grupotel Port d'Alcúdia3.0 out of 5.0
Recent guest reviews
We really liked this hotel, great rooms, wery good food, neat and clean. If we could ask for something more, it would be more choices in the snack meny, between meals. But the snacks that was offered was good.
Had wander around the marina lot very expensive boats at top end with smaller ones at other..total lack toilets for public every where you go in alcudia...not really a lot at the marina really so not a priority place to go few cafes on the side but thats about it
Fresh, clean and modern rooms. Nice pool area. BUT. the tourist tax charged from the local government is just too much. It was doubbled from last year. From now on we will avoid the Baleares. We "vote with our feet" and travel elswhere
The hotel is okey, but the beds is some of the worst and hardest we ever slept in on vacations. Also heard that many others says the same. Very good food :) The pool is also okey, but too small for all the people that wants sunbeds at the same time. The placememt for the hotell is very good. Short walking to the most of stores, restaurants and beach.
Port d' Alcudia must be the best resort on Majorca with plenty of bars and restaurants, it has a wonderful beach with a walkway running the full length and when you go in the sea you have to go around 50 meters before you get to the deeper water which makes it an ideal place for young children. At the end of the beach there is the statuary harbour which comes with most of the resorts. If you don't want to hire a car there is an excellent bus service at a reasonable price.
It's been a long time since I visited here last. It's a hotel that brings back great memory's for me. Super friendly staff, great entertainment and lovely facilities. They had created an indoor pool, gym and renovated all the rooms. It should be much higher than it is currently at. Was better when I worked there ;-)
We are a family of four, 2 adults, a 5 yr. old and a 2 yr. old. We stayed in an apartment that had a separate bedroom with two single beds that were pushed together, a sofa bed in the lounge and a kitchen area. A good sized bathroom with a shower and double sink. Good storage in both the bedroom and the lounge. Everything nicely renovated. Our first impressions of this hotel were very positive. Good welcome at reception and good English speaking staff. The breakfast staff were excellent and joked around with the kids. The apartment itself was bright, clean and modern. We had requested a room furthest away from the entertainment but as I’m not really sure what rooms our travel agent have assigned to them it was hard to know if this had been full filled. We were given a room on the 3rd floor (316), poolside and slightly over the restaurant. To be honest, the entertainment that was on didn’t bother us in the slightest as the apartment had decent windows/doors out towards that area. Also they always stopped the live entertainment at around 10.30 so it was cool, after that it was just music being played. The soundproofing out towards the hallway was a whole other kettle of fish though. You could hear everything, sounded as though they were in the room with you and every footstep could also be heard. This wasn’t a problem when you were in the bedroom with the door closed but if you used the sofa bed in the lounge then it could be pretty disturbing if you sleep lightly. You could hear the neighbours pretty well too. Kitchen area was adequate for us. We booked breakfast only which was pretty good and ate lunches on our balcony, nice to get out of the sun for a bit, dinners we ate out. Utensil wise it was ok, not amazing. 2 saucepans, 2 frying pans, a kettle, a toaster, two hobs, a small fridge with freezer compartment and a microwave. Cutlery, mugs/glasses and porcelain for five persons, one breadknife. No chopping board which we could have done with. Our kettle didn’t work but a quick chat with reception and a new one was waiting for us when we returned from the beach. Washing up liquid, a cloth and tea towel were provided. Lots of decent TV channels which suited us as it was the Euros whilst we were there. Wifi was included in our stay and was fairly good in our room, fine for just surfing the internet and social media etc. The bedroom was fine, good storage and double balcony doors which opened up onto a large balcony which could also be accessed from the lounge area too. Beds were hard, but that is generally to be expected when in most hotels/apartments in southern Europe I find. They also had wheels on one end of the bed which was pretty annoying as the two single beds that were pushed together drifted apart as soon as you put any weight in the middle. The cot that we booked was waiting for us upon arrival. TV on the wall. Bathroom was really nice, didn’t really see the point in having a double sink, took up unnecessary space and the towel rail that was placed under it was perfectly in line for my 2yr old to hit her head on a few times when she entered. Ended up wrapping a towel round the rail end. Only real complaint here was the hot/cold showering process. Every couple of minutes it went from really hot to really cold, then back to the original temperature. Have to watch that with the kids. They also provided a small bath for a baby to bath in. The cleaning during our stay was ok, they were there every day though it was mostly empty the bin, make the beds and sweep the floor etc. no real complaints. Pool area was well kept, clean and plenty of sunbeds. Though the usual sunbed war was ever present, had to get your towels out before 9am or you can find it tough to get beds together, or like us the need for a parasol as we have small kids. There were signs in the lift stating that you weren’t allowed to reserve sunbeds but this was ignored and the staff didn’t enforce it at all. There is also a small children’s pool with 3 small slides, great addition but unfortunately as others have mentioned freezing cold. Nowhere to buy lunch at a pool bar etc., just drinks, ice-cream. So not so practical if you don’t choose all inclusive. Hotel is situated a bit off the main road, quiet area and quite residential. Beach was about 300m away and took around 5 mins for us to walk it. Spar supermarket opposite the hotel for necessities but I would highly recommend walking 5 mins down the road to Lidls which was excellent and A LOT cheaper. We ate out mainly in the port area of Alcudia and thought the choice there was much better than the other end of Alcudia town. All in all a really good experience. This was probably the first time that we agreed that we could return to the same hotel Travelled 21-28 June.
Invited to stay at the hotel with our (family) group of 10 persons, from 9 years up to 70. An artless, impersonal marble decorated hotel lobby welcomes you. Bedrooms have been refurbished, good modern design and all rooms have a small kitchenette, fridge etc. (Fridge in good size). Staying with all inclusive concept. Only 1 restaurant within hotel where they serve breakfast, lunch and dinner. This of course puts more pressure on kitchen/hotel to offer variety of dishes. (everything is served in buffet style), this sometimes makes you feel that you are more on a cruise ship than at a restaurant. The ventilation in the hotel is not state of the art so try to get a table outside. However the restaurant offers a wide selection of food in each seating, but this sometime of course compromises the quality of the food. The pool area might be a little bit under dimensioned - It gets very crowded. In true charter style you have to set the alarm in order to secure your sun spot.(putting out towels). The staff in restaurant and bars are friendly. Overall a good stay for family with young kids, the tour operator have a selection of activities for them. I would not recommend this for couple relax trip in a cosy environment. There are other 18+ hotels near the beach which would be more suitable. Short walk to the beach and nearby activities such as Hidropark. For our taste, one week on their all-inclusive concept is enough - we booked some activities outside the hotel which is highly recommended.
Good location near port and beach. Room was modern and functional, but cleaning was terrible. They clean floors only when you give them tip or make a complaint! Pool area was lovely. Very child friendly.
We stayed at this hotel on our vacation in june 2015. The hotel is very modern and the staff was really nice and helpful. We travelled with three kids and one of the older man in the restaurant always came up with something to make them laugh so the dinner experience was always good. Could be a little more variation on the foodbuffet, but overall it was ok. Rooms with a lot of space, and a big and goodlooking bathroom. We would love to come back to this hotel
Reviews from Trip Advisor
60.0% of guests recommend this hotelTotal of 194 reviews