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Eix Lagotel Apartamentos

4.0 out of 5.0

Recent guest reviews

I've just returned from a 5 night B & B stop at the Eix Lagotel and I had a great stay. Staff were really friendly & helpful & nothing was too much for them. The large pool area is clean & well maintained. My room was large, had a really comfortable bed, hot & powerful shower & a decent size balcony. The breakfast was great and there was loads of choice. The hotel is a 800 meters from a stunning beach and the main street with lots of shops, cafes bars and they run a free shuttle service between the hotel & beach.

We stayed here from 28 April for 1 week. We were a family of 9 (6 adults and 3 children). The good points:- Rooms are great, especially the wet room bathrooms. The hotel grounds and pool are excellent. The staff are in general very accommodating. Free shuttle bus to the beach was much appreciated on a number of occasions. My wife also loved the nighttime shows and in particular the bingo (prizes of around 200 euros). A special mention needs to be given to the entertainment team and in particular SHAWN, who work tirelessly to keep everyone entertained all day and night. The not so good points:- The food is a 2 star at best, so much so that we eat out most nights as we could not find anything other than pasta and chips for our children. The location when you are with small children is not ideal due to the fact it is a good 15 minute walk to the beach and around 40 minutes in to the livelier parts of alcudia. Overall our family had a nice holiday but if we came back to alcudia we would probably stay at a hotel in the more lively parts of the town.

Was unsure of hotel before arrival with so many changes been made since last year. I am pleased to say after 2 days my expectations have already been exceeded. A quick check in on arrival which was ideal with many children with us. Rooms have been refurbished to a very high standard and reception area looking fantastic with new refurb. The kids have already been buzzing with the new entertainment team in place. Plenty activities throughout the day and night. The team all seem to enjoy themselves very much. Meemi has been over several times to speak with our kids and they have warmed well to her. We look forward to the rest of our holiday! Hopefully the weather comes good too :)

Very good hotel, good price, good location and really silent rooms. Perfect! The hotel is very big and barely 100 meters from the beach, which is white sand and turquoise waters, also great beach though a bit narrow.

The hotel was good, we stayed in an apartment and it had everything me needed. Was relieved to see we had air con on arrival. The food was quite basic but as a family of 2 adults and 3 children we were always able to find something we liked. Finding a table at dinner time was a little difficult due the the size of the family (5). The children loved the pool. The entertainment wasn't great but wasn't terrible. There were lots of places to visit and the free shuttle was useful. The staff were efficient and rooms were clean.

We came here in September 2017 for a 10 night stay. Our room was very clean, the food was varied and nice, the entertainment was great fun and the staff were extremely helpful at all times. We had no problems with mosquitos, there were a few wasps around the pool area but they never really bothered us. Really good hotel and we will definitely be returning here.

First off I am not one for writing reviews but felt this was very convenient to do so with this hotel!! we stayed at the latotel in aug/sep 2017 we had stayed the year previous and didn’t have much problems but the last time was absolutely awful we traveled as a family of 8 check in was quick and we was able to have something to eat and drink even though it was late good points rooms are clean and plenty of room but there is also so many bad points!! The manager and one particular cleaner was absolutely rude and unhelpful we wasn’t aware of the late check out! we had to pay to keep our room open on leaving day so as we was sitting around the pool we heard the hotel staff shouting our names over the microphone when we arrived to our room to see what the problem was we was greeted with a horrible lady telling us to get out of our room now baring in mind we didn’t travel home until late we then spoke to the manager who told us we needed to leave the room now as we have to pay to keep another room open we was unaware of all this so we payed to keep another discusting room open.. this is just one problem!!! Food is shocking I can’t understand these people who say the food is lovely and we are not picky eaters staff are rude people having sex on there balcony’s not nice when you have kids 🤮 overall really disappointed!! beach is beautiful but definitely not worth the money we paid wouldn’t recommend!!!!

We're staying in a self catering apartment at lago Park and the room is very spacious and the beds are really comfortable, only downfall being the drains in the bathroom are a little smelly, for the price of our holiday its excellent value for money. There is entertainment throughout the day with Domingo he does a fantastic job entertaining the children and getting all the adults to take part in games. The snack bar next to the pool provides a wide range of food and the cocktails are great, all the staff are lovely and will help you with anything. Most attractions are a short taxi ride away alcudia port is a stunning place to go and relax on the beach or have a beachside meal, we would definitely stay here again.

This hotel is amazing for its price, food, service and decor. I have been here 3 times and each time the staff are very accommodating. The rooms are immaculate and very newly refurbished. The food is great. beverages at all hours when all inclusive. excellent location to the port of alcudia. 5/ 10 min walk from main strip which leads to the port. Pooloside is very nice, great size pool. kid friendly even with evening entertainemt. evenings, club area for party ppl is in banana club but remember to go to the highest floor here and ex the large club above Banana and the other bars locating around here. Beautiful place and great hotel . the staff make is worthwhile. would defo visit again.

Had a 2 week stay with my 2 boys. All inclusive. Generally had a good time and come away with good tans and memories. Hotel On a lovely if little inactive lake to the front very picturesqe. Reception and all areas kept clean and tidy. Biggest let down was that guests didnt seem to respect it and would leave their mess behind them. Only other issue was rather hot and smelly toilets in reception that had little airflow. And a lot of traffic thru the night. Unique roofing over the top created an indoor section across the interio r that made for a pretty unique and smart approach to rooms. Only downside it was a little echoey. Staff from reception to bar to restaurant were always helpful and welcoming With the lake it did attract the bugs and we got fair few bites but went prepared and not so bad. Wasps wer more annoying so many and i got stung last day but surprised i didnt see more doing so. Down side of all incusive and fizzy drinks cups being left around. Pools Both pools good and safe. Queueing for beds from 8am wasnt my thing so we went over road to 2nd pool mainly and with patience normally found someone vacating a bed. If its ur thing then u need to Q up but some r so greedy getting beds for all the kids that never used them! Sports The sports area was more than a little tired and disappointed even table tennis with own equipment required a payment. Brochures were not graphic enough Room Tempartures were very hot so air con was a must and albeit controls were damaged survived and even fixed them myself. Cleaned regular and decent twin room with more than enuf room for 3 Food Never went hungry and always something that we liked. 1 fussier boy and he also more than survived. Didnt do much breakfast or lunch as made do with snack bar most days. Snack food wasnt the greatest and bit repetetive but ok. Animacion team They make a hell of an effort to make it work on a large complex. For daily games be alert when u wish to play as they cant round up everyone. We missed much on spanish time but 5 aside was popular in a heatwave for some reason. Shows at night wer gud alot of effort. Again people gettin changed and ready from 5 to get front seats. Was busy l8r so if you have younger kids then guess its required. A very good group, all v friendly a couple of favourites of course, who seemed to gel well and always had a smile and bags of energy from somewhere. Out and about Bus service from hotel runs all day and so convenient for an escape. We went to beach few times for change of scenery and also out for a meal or 2. Shops alongside the main road too not our thing but enough good designer shops for those that are. Overall very happy holiday had a good time and would consider goin back. Pics to follow

Circuit del Llac s/n Muro Mallorca

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 3 outdoor pools

Eix Lagotel Apartamentos is located within a few miles (5 km) of Albufera Natural Park and Hidropark. This 78-room, 4-star apartment welcomes guests with 3 outdoor pools, a restaurant, and free in-room WiFi. It's on a lake and also near Alcudia Port and Cova de Sant Martí.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café.


Rooms

The 78 recently renovated apartments feature kitchenettes and balconies, and there's space to spread out with separate bedrooms and living rooms. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Safes, phones, and desks are other standard amenities. Limited housekeeping is available.


Property features

Eix Lagotel Apartamentos features 3 outdoor pools, a children's pool, and a fitness center. There's free parking and a free beach shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Other amenities at this family-friendly apartment include a sauna, outdoor tennis courts, and free WiFi in public areas.

Room options

Reviews from Trip Advisor

Trip Advisor aggregated rating

74.0% of guests recommend this hotel

Total of 2322 reviews