EIX Platja Daurada4.0 out of 5.0
Recent guest reviews
The grounds of this place are really nice. The pools are spectacular and the beach access is really nice as well. Some things were lacking though. First of all, charging human beings for water with dinner is criminal! At breakfast you get teeny tiny little glasses to drink water from their machine. At night, they lock it up and make you pay to drink clean water. Truly deplorable. We also had our laundry done through the front desk. They ask that you allow 24 hours for laundry turnaround. Ok no problem. We were staying for two nights, so no biggy, right? Well 30 hours later, as we were about to go to bed, the laundry finally made it. Some things about this place are good but it's the small things that make a place great. This particular hotel is lacking in the important , small things. Stop charging your guests for an absolute necessity.
Great location near the beach. Clean pool areas and friendly/no intrusive animation-staff. Balanced menu selection in the dining room - for kids and adults. There is only a limited selection of deck chairs available at the pool.
Not sure if we would stay again because of the lack of facilities which is a shame because everything else was ok.... The Hotel is more for German tourists as there are over 50 German TV channels but only 2 English channel which were news channels so not very exciting, and although all the staff do speak English, they mainly speak German and say good morning, thank you in German because most of the guests are German and they just assume everyone is German. The on site shop only sells German newspapers too. We had 2 standard rooms and 1 family room. We did have problems with the fridge in 2 rooms as it was not cold and also the air-con but they were sorted out in 24 hours. Our family room was disappointing as there was no kettle or microwave to heat baby milk so make sure you take a kettle because they will charge you 15 Euro to hire one or you could buy one locally for 30 Euros. There is also no bath and the basin is very shallow so not great for washing baby bottles etc. The family room was on the ground floor near the pool but had no nice views. It had a patio area but was a bit tired and could do with a coat of paint and tidy up as all the plants were dead. The patio area was a good size with table and chairs and 2 sun beds but a small area for the kids would be great with a little playhouse and soft flooring would be good too. The hotel itself was nice and clean and the rooms were ok. The location is excellent and the pool was very good and big too but you have to get there early to get a bed as the Germans are queuing up at 9am. They have plenty of space so could probably add 30-40 more sun-beds! Not sure if we would stay again because of the lack of facilities for English tourists which is a shame because everything else was ok.
Stayed here last week with friends. On arrival the reception couldn't have been more helpful. We had 3 rooms and the reception managed to juggle a bit of her magic and managed all rooms on the same floor. Rooms were adequate although could do with some colour or pictures to brighten them up a bit. Bed was comfortable asked for extra pillows and they were there straight away. Cleaning of the room was good. Restaurant - the food was plentiful and self service lots of choice, hot and delicious. Every night was a different menu from around the world. The only thing that I think was bad was the charge you 2.20 euros for water and that's a small bottle, I really think they should give a jug free of charge like most restaurants in Mallorca they we ate in previously. Bar- where do I start. On the first evening I asked if I could possibly get a cup for my room. You would have thought I had asked for the earth. The bar man was rude and gave me a plastic beaker. Give you another chance I thought the following evening. Sitting outside at one of the tables with friends, he went to walk to our table, saw it was us and turned and walked away. We left and went along the promenade and found friendly bar staff. Second night went to the bar. Waited and waited ..... the bar staff were behind the bar chatting, they could see us waiting no service. Promenade again. Getting fitter by the night with all the walking. The inside pool is very tired. The flooring is dangerous as it is all plastic matting. Mostly used by the kids. The room off of the indoor pool looks like there should be a jacuzzi but more like a builders store. Could be amazing with a bit of TLC. The outdoor pool is spacious with plenty of sun beds, never a problem finding one. The wooden walk ways around the pool in places is worn and cracked. On site shop very lovely lady that runs it good for snacks and drinks. The pool cafe. We ordered tuna salads, I can tell you I have never had such an amazing salad it was delicious. They door various snack and are brilliant. Short walk across to the beach. Sun sea and sand amazing. Sun beds are 4 euros. Coffee bar on the beach too. Don't pack a towel as you get towels from reception 10 euros if you loose it which I think is good. Although a little tired in places this wasn't a bad hotel just needs a bit of TLC.
Although can Picafort left a little to the imagination, and the average age of the guests were (well) above what we are, we really enjoyed the hotel, clean, breakfast was good, bar was good, pool was good. Previous reviews I saw on here made me a bit sceptical but they were wrong, couldn't really fault the place. The staff were excellent. Picafort was very quiet this time of year but The hotel made up for it! There were hundreds of German cyclist around at the time which was fine. We were told to hire bicycles from easy tours which was part of the hotel. The German staff in easy tours were very rude and poo-pooed us (so it felt) because we weren't German (or maybe because we were English) but I don't blame the hotel for them being so obnoxious. We went up the road to a Spanish place to hire bikes and they were very polite and got a bike no problem. Hotel was great! Would come again but when the town is busier!
Hotel needs heaps of renovation. Gym was terrible, there was tiny trade mill for kids :) is that a gym or play ground, smells very bad no air condition. Beach was beautiful but you need pay umbrella and bed total costs you Euro 13.00 each day. Food was delicious great variety for dinner but I can't say same thing for breakfasts. Internet connection was disaster.
Took a family vacation and was lucky enough to stay at the wonderful place. We stayed in the apartments, which was a great size. The staff were so nice, friendly and so helpful. Hotel was right on the beach. Close to everything. We will be going back there next year. The only thing they are missing is the amount of lounge chairs by the pool. And that's not a big deal.
We really enjoyed our time at Platja Daurada. We are a family of 4 with kids aged 9 and 14 and paid £1400 for a week stay on a half board basis . During high season that's not too shabby for a 4 star hotel. We used loveholidays and paid monthly with 0% interest and booked flights separate with easy jet for £ 800 . Just to give everyone an idea about what others are paying. Back to the hotel, rooms were decent size and very clean , we had a maid every day. Check in was smooth and for the whole stay the reception staff were very helpful. Large swimming pool probably the largest one in Can Picafort, perfect for all ages as they have different depths all around . The location is also one of the best I've seen with a beautiful 9 miles long sandy beach on the doorstep. Apart from the main buffet where they serve breakfast and dinner , there is a wonderful snack and pizzeria bar at the top of the swimming pool with wonderful food and very decent prices . Portions are massive and the service is great. We had lunch there every day for a week. You should really try it on. If that's not really your thing , Can Picafort has hundreds of bars and restaurants along the promenade where you can have pretty much anything you want in terms of food and drinks. The vast majority of guest here are germans , all of them very civilised with very well behaved children. The reason why I give it 4 stars instead of 5 is because I wasn't quite sure about the system they've used for the dinner buffet with two seattings . One from 6 and the second fron 8 or 9 ( can't remember ) . First of all I didn't like the fact that I had to be there for dinner at 6 every evening. Sometime we wanted to hang around the pool a bit longer but we had to go to get ready for dinner. And secondly , I think this system puts the waiters under a huge pressure as everyone walks in at the same time and therefore on a few occasions we had to wait a long time for our drinks order to be taken. Don't get me wrong the staff did a fantastic job and they are working tirelessly for very long hours . All in all we had a great time and if we ever return to Can Picafort , we will definitely choose Platja Daurada again.
We only had One night there due to moving from a very very bad hotel but what a night. Gorgeous rooms very very friendly staff food was amazing and the pool was excellent I thoroughly recommend this hotel to families and couples alike top marks.
Tilley's of Durham A family holiday that was made even more special by the service we received from all the staff at this friendly hotel. We had the very best advice and help from all the staff, especially the waiters in the dinning room, the bar and food courts, With Top Waitress Sophia, jolly barman Toni and all the entertainment staff especially the main man PAOLO, This Hotel is far enough away from the hustle and bustle of the main area, yet keeping its charm, it is a nice walk to the front, there is a little train that you can catch or a bus stop just outside. It may be full of German tourists but the staff kept us feeling special, it could only be made better by getting the secret out to more British families that like good service with a more personal touch.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 178 reviews