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Apartamentos Roc Portonova

3.0 out of 5.0

Recent guest reviews

Hotel is run down, beyond the point where it is worth doing up. Very expensive for what it is. Stayed here with my family and in hindsight should have gone somewhere else, or really just booked earlier. However, if I was away with the boys it would have been fine. All that being said, the pool wasn't bad, and the location is good. Depacito played over and over drove me a bit crazy but that's Spain in general at the moment 😉

Great location in Palma Nova, walk across the road to the beach, apartment pool great very clean and tidy. Hotel staff excellent. We went Bed and Breakfast which was good, a great choice to choose from.

We've holidayed as a family for the last 19 years, this is without a doubt the worst place we've ever stayed! It was an ant infested room, so dirty and dated! Dates we could cope with but honestly hostels are better. The views and the staff literally are the only positives! Especially David but also a lovely man( sorry didn't get his name) checked us out Friday 1st sept on his night shift. People are saying you get what you pay for? I think £1000 for 6 nights for 2 adults and a child is enough to justify a decent clean room!

Fantastic place. Great location next to the beach. Some of the restaurants along the beach are expensive as usual. But I found the smaller places had better nicer food with lower prices. Hotel is a bit outdated but staff are fab and it's very clean. All rooms have air con and great for kids. My 9 and 4 year old loved it and so did we. Would definatley go back

We loved our weeks holiday at Roc Portanova apartments. Yes the apartments are a little tired and in need of updating but the pluses well out weigh the negatives. The apartments are large,airy and spacious with plenty of room for a family. The air conditioning is amazing the apartment was always cool when we returned in the evening and we all slept amazingly well as it was cool all night. The beds are very comfortable and the bedding is spotlessly clean. Clean towels every 2 days and a powerful shower with easily controllable temperature. The pool is great, plenty of sun beds and umbrellas. The pool bar is great and all the sate are friendly especially David on reception.

What a great holiday for our family of 4! Lovely apartment, fantastic view of pool, harbour and sea! Fantastic location will definitely be visiting here again, we loved it!! Staff really friendly (one woman on reception a little bolshy) but generally they could not do enough to help!

We stayed her for 8 days and had a great time.. we travelled as a family with 2 young kids... they loved the pool... yes it needs a revamp as it's very old looking and dated but we had no issues with our room at all... bars and restaurants to suit all very close by and magaluf is a lovely walk... would stay again...

We made our decision to stay here based on viewing photos on the hotel website which was a big mistake. The condition of the apartments bear absolutely no comparison to the photos on the website. The list of issues was long! Decorative and cleanliness issues generally and a noise issue due to the air conditioning making a loud noise all the time it was on. As it was very hot, it was on most of the time so was noisy most of the time. I would definitely not go back again. We travelled with Jet 2 and apart from the state of condition of the apartment the trip was good but we are looking for compensation due to the poor state of the apartment. Do yourselves a favour and find another apartment complex!!

The location couldn't be beaten suited all our needs and nice and quiet at night. Palma Nova a great resort. The rooms are tired and dated and I only used oven once didn't really trust it. Pool was busy but it's August stays open till 8 which meant we had a few nice late swims. Think the staff should practice what in the literature and remove towels from reserved sun beds. The first few days so many people reserved them. They then left and people were more considerate and that mean there was a steady availability. However many are a shocking state and whilst I understand the hotel needs updating I except that but sun beds really were disgraceful. Breakfast couldn't be faulted was plentiful and lots of choice. Think they are being done up in 18 months then it will be amazing. Did it ruin my holiday no.

We recently stayed here from the 2nd August until the 9th August in a 2 bedroom apartment , before arriving I emailed David and requested a top floor room which we got (room 412) , the room was very very run down and in desperate need of renovation! The room was clean but there was chips of wood missing from the furniture the bathroom just had a build up of obvious dirt and grime on it and the toilet pipe had masking tape around it presumably holding it on ! Like I said the room was clean but because it was so old and needing an update it just looked dirty and grimy , we literally used the room to sleep and shower in ...the pool area was ok ,pool always really crowded and when we did go to the pool we had to sit at the bar area as no sunbeds , bar staff friendly and helpful and the snack menu was good choice and the food we go from there was really good . This hotel is on the beach front right next to the marina lovely views but in my opinion if you have kids your better to try and get a hotel a bit further up the beach as we did alot of walking to get to the other beaches as bars and restaurants are better up there , did we enjoy our holiday?? Yes palma nova is an amazing place we will definitely go back next year ! Would we go back to this hotel ? Unfortunately not

Room options

Standard Apartment, 2 Bedrooms

Twin 2 | Full 1 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

70% of guests recommend this hotel

Total of 403 reviews