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Located in Madrid City Centre, TÓTEM Madrid is within a mile (2 km) of popular sights such as Prado Museum and El Retiro Park. This 4-star hotel has 64 guestrooms and offers conveniences like a restaurant, a 24-hour health club, and free in-room WiFi. Located centrally in Madrid, it's also close to Plaza Mayor and Thyssen-Bornemisza Museum.

Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a continental breakfast is served for a fee each morning from 7 AM to 11 AM.

Rooms

The 64 rooms are soundproofed and have an array of amenities, including minibars, laptop-compatible safes, and phones. 43-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Rooms also include desks.

Property features

Renovated in 2016, TÓTEM Madrid offers a 24-hour health club, free WiFi in public areas, and a meeting room. Valet parking is EUR 31 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 70 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free newspapers, laundry facilities, and a porter/bellhop.

Highlights

  • Close to Prado Museum and El Retiro Park
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour health club

Check-in

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Room Amenities

TÓTEM Madrid offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Premium bedding 
  • Air conditioning 
  • Phone 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Slippers 
  • Shower only 
  • Rainfall showerhead 
  • Desk 
  • Flat-panel TV 
  • Hair dryer 
  • Blackout drapes/curtains 
  • In-room safe (laptop compatible) 
  • Digital TV service 
  • Minibar 
  • In-room climate control (air conditioning) 
  • Soundproofed rooms 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 
  • Down comforter 
  • Pillowtop mattress 
  • Free WiFi 

Hotel Amenities

The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. This luxury hotel also offers a 24-hour health club, tour/ticket assistance, and multilingual staff. Onsite parking is available (surcharge).

TÓTEM Madrid is a smoke-free property.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 64 
  • Number of floors - 5 
  • Bar/lounge 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • 24-hour health club 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Train station drop-off (surcharge) 
  • Tours/ticket assistance 
  • Luggage storage 
  • Laundry facilities 
  • One meeting room 
  • Multilingual staff 
  • Valet parking (surcharge) 
  • Porter/bellhop 
  • Restaurant 
  • Train station pickup (surcharge) 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Television in common areas 
  • Breakfast available (surcharge) 
  • Free WiFi 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

TÓTEM Madrid has a restaurant on site.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Nearby Things to Do

Recreational amenities at the hotel include a 24-hour health club.

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 77.00 per night.

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service animals are allowed

24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for continental breakfast: EUR 9.5 per person (approximately)
  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Valet parking fee: EUR 31 per night
  • Rollaway bed fee: EUR 77.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Totem Madrid
  • Hesperia Hermosilla Hotel
  • Hesperia Hermosilla Hotel Madrid
  • Hesperia Hermosilla Madrid
  • Totem Madrid
  • Tótem Madrid

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pets

  • Pets not allowed (service animals welcome)

Awards & Affiliations

  • The property is a member of the Small Luxury Hotels of the World.

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