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Located in Salamanca, TÓTEM Madrid is within a mile (2 km) of popular sights such as Prado Museum and El Retiro Park. This 4-star hotel has 64 guestrooms and offers conveniences like a bar/lounge, a 24-hour health club, and free in-room WiFi. Located centrally in Madrid, it's also close to Plaza Mayor and Thyssen-Bornemisza Museum.

Dining

For your convenience, a continental breakfast is served for a fee each morning from 7 AM to 11 AM. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.

Rooms

The 64 rooms are soundproofed and have an array of amenities, including minibars, laptop-compatible safes, and phones. 43-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Rooms also include desks.

Property features

Renovated in 2016, TÓTEM Madrid offers a 24-hour health club, free WiFi in public areas, and a meeting room. Valet parking is EUR 31 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 70 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free newspapers, laundry facilities, and a porter/bellhop.

Highlights

  • Close to Prado Museum and El Retiro Park
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • 24-hour health club

Hotel Amenities

Hotel Amenities

The hotel offers a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and a train station pick-up service. This luxury hotel also offers a 24-hour health club, tour/ticket assistance, and multilingual staff. Onsite parking is available (surcharge).

TÓTEM Madrid is a smoke-free property.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 64 
  • Number of floors - 5 
  • Bar/lounge 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • 24-hour health club 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Tours/ticket assistance 
  • Luggage storage 
  • Laundry facilities 
  • One meeting room 
  • Multilingual staff 
  • Valet parking (surcharge) 
  • Porter/bellhop 
  • Train station pickup (surcharge) 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Television in common areas 
  • Breakfast available (surcharge) 
  • Free WiFi 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

  • Premium bedding 
  • Air conditioning 
  • Phone 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Slippers 
  • Rainfall showerhead 
  • Flat-panel TV 
  • Desk 
  • Hair dryer 
  • Digital TV service 
  • Blackout drapes/curtains 
  • In-room safe (laptop compatible) 
  • Minibar 
  • In-room climate control (air conditioning) 
  • Soundproofed rooms 
  • Room service (24 hours) 
  • Down comforter 
  • Pillowtop mattress 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 
  • Free WiFi 

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

24-hour room service is available.

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed (service dogs only)

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service animals are allowed

24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for continental breakfast: EUR 19.8 per person (approximately)
  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Valet parking fee: EUR 31 per night
  • Rollaway bed fee: EUR 77.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Totem Madrid
  • Hesperia Hermosilla Hotel
  • Hesperia Hermosilla Hotel Madrid
  • Hesperia Hermosilla Madrid
  • Totem Madrid
  • Tótem Madrid

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • The property is a member of the Small Luxury Hotels of the World.

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