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TÓTEM Madrid

4.0 out of 5.0

Recent guest reviews

We stayed close to a week in Madrid at this hotel recently. Our experience there was superb at many levels. The location is ideal at the heart of Salamanca, an affluent Madrid area famous for shopping, cafe's and restaurants. The staff were very helpful and attentive ( special mention to Beatrice). The room was somewhat small ,a European rather than North American style, The breakfast was fine overall though the selection was relatively limited. Overall, we enjoyed our time at Totem and look forward to stay there next time we are in Madrid.

This hotel was located in the very stylish Salamanca neighborhood on a beautiful tree lined street. The great location was better than I expected it was quiet, clean, very safe feeling yet also walking distance To real amazing restaurants and cafes all within walking distance(also walkable to the incredible Retiro parc). The hotel itself upon entering was very sleek stylish and the staff was incredibly friendly and pleasant. They kindly held our bags since we arrived early for check in which gave us a great opportunity to explore the neighborhood. The hotels beautiful wooden stairs are a must to walk Up or down they feel like your in someone's private townhouse And not a hotel. The room was impeccably clean with really cool modern decor great bathrooms with the best shower pressure which usually is a problem When traveling...not in this place. The beds and sheets were so comfortable great to fight off jet lag, strong Wifi which is huge for getting things done. The air conditioner I felt could Have been colder in our room The gym was great stocked with fresh towels and apples perfect for a quick Workout. The restaurant in the hotel was also great for breakfast with a very delicious and diverse menu and incredibly friendly service! We loved the hotel Totem and will definitely return and recommend anyone to stay!

Excelent service and quality in all senses and great location. Anyone should come and try this great hotel. Also great breakfast and great Menu. Concierge is also very good and very helpful.. hotel is very clean and nice.

We really enjoyed our stay here. Comfortable, quiet hotel with a small bar area and bright breakfast area. It really felt like an oasis away from the hassle and basel of Madrid and still only a short walk to the centre. Close to Serrano metro station and many good restaurants close by.

We stayed here for 4 nights in early June and cannot praise this hotel enough! First of all, it looks cool and has a great relaxed atmosphere. The staff are friendly and helpful. Our room was a decent size for a European city and the bathroom was generous in size with a great shower. The beds were really comfortable and they even had a small sofa in the room(we had booked a standard room). The bar has a good vibe, there was a DJ when we arrived on the Saturday night and we enjoyed chilling out there. We did not hear any noise from the bar in our room. Unfortunately we did not eat in the hotel. Our room was spotless and cleaned daily with complimentary bottled water, great toiletries etc. The wifi was decent and free. The fitness room while small was ideal for a city break. This hotels location was great, near all of the luxury boutiques and within easy reach of some lovely neighbourhood restaurants. It was an easy walk to most attractions and we did not use public transport at any stage! We even walked out to the Real Madrid stadium from here which took about 40 mins at a reasonable pace. I cannot recommend this hotel, or indeed Madrid for a city break,highly enough.

We stayed for two nights and were very impressed from the moment we arrived. Staff were very helpful and the rooms were comfortable and clean. We did not eat an evening meal at the hotel but the breakfasts were very good. We walked everywhere. Whilst this was fine for us, others who may not be able to walk far may find this hotel a bit too far from the main attractions.

Lovely catch up at this bar in the hotel. Our good friend recommends the hotel stay here. Friendly bar staff and very helpful when trying to look for a good restaurant nearby. A good selection of drinks at the bar. Nice ambience and set up. A lot of luxury shops nearby.

Very impressed by the hotel. Great room, stylish interior design and very pleasant staff. They got the breakfast right by offering something different than the ordinary buffet. We travel extensively in great hotels but this one deserves a special note

It is perfectly located with many beautiful retail stores and restaurants & cafes within walking distance. You even have a market open daily just 2 minutes walk. The Hotel staff was very friendly and cordial.

Located in the city's elegant and upmarket Salamanca district Hotel Totem is so appealing with its decor dominating the entry hall and the lobby with its elaborate style that you wouldn't mind sitting in one of its fuchsia mid-century armchairs for hours enjoying a cup coffee or cocktail chatting away with your loved ones. We really enjoyed our short break, and the friendly staff made everything much easier for us. Our room was beautifully decorated with a comfy bed and luxury beddings. At night the area is very peaceful and quiet considering it is surrounded by many restaurants, cafes and cocktail bars. If you like to do some shopping this is the best area for retail therapy with its luxury high-end boutiques, but also some affordable Spanish brands offering beautiful pieces. We wouldn't comment on the breakfast as we opted it out. Looking forward to returning soon.

Hermosilla, 23 Madrid Madrid

Hotel highlights

  • Close to Prado Museum and El Retiro Park
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Madrid City Centre, TÓTEM Madrid is within a mile (2 km) of popular sights such as Prado Museum and El Retiro Park. This 4-star hotel has 64 guestrooms and offers conveniences like a restaurant, a 24-hour fitness center, and free in-room WiFi. Located centrally in Madrid, it's also close to Plaza Mayor and Thyssen-Bornemisza Museum.


Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a continental breakfast is served for a fee each morning from 7 AM to 11 AM.


The 64 rooms are soundproofed and have an array of amenities, including minibars, laptop-compatible safes, and phones. 43-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Rooms also include desks.

Property features

Renovated in 2016, TÓTEM Madrid offers a 24-hour fitness center, free WiFi in public areas, and a meeting room. Valet parking is EUR 31 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 70 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free newspapers, laundry facilities, and a porter/bellhop.

Room options

Deluxe Room

Full 1 | Sleeps 2

Deluxe Penthouse

Full 1 | Sleeps 2

Junior Suite, Corner

Full 1 | Sleeps 2


Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 139 reviews