Splendom Suites Gran Vía4.0 out of 5.0
Recent guest reviews
Well equipped, centrally located right next to Gran Via, metro, shopping, supermarket, all major attractions. Excellent staff who go the extra mile to make our stay comfortable. This one ticks all the boxes, especially if travelling with little kids.
Splendom Suites was just excellent and very much pocket friendly. I am glad that i booked this for my stay in Madrid. Location is spectacular just 1 min walk from Gran Via Main Road. Very much walking to all major stores, cafes and even to Casino Gran Via. Very near to the hotel is 'Puerta del Sol' from where you can catch Hop On Hop Off bus tour like we did. This stop is the intersection of both the routes that you can do in Hop on Hop Off tour. As the name says all rooms are Suites and that too well equipped. It is almost like a 1 bedroom apartment with separate bedroom, living room and a proper kitchen with almost all utensils that you would need as a tourist. The room and living room both have a balcony overlooking the street. The kitchen has electric stove, fridge, washing machine, tea kettle and all utensils. If you plan to cook and eat then this should be a good choice. A small store is just opposite the hotel for you to buy daily necessities like water, chips or may be beer and other stuff. The people at the reception are very nice and friendly. They gave us a map and marked all good places nearby which helped us a lot. On one of the days it was raining so they even provided us with umbrellas. I am not sure if they provide breakfast as i don't remember anyone having it. Just near the reception there is a small area where you can find tea, coffee, cookies, some fruits etc all round the day. That is complimentary for all guests. A strongly recommended property to all fellow travelers. Keep up the good work Team Splemdom Suites..!!
Stayed there for three nights. First,this hotel located fantastic! Close to gram via and metro's station and although not so loudly area. The staff is very nice and welcome! The apartment was clean and has a nice kitchen with everything! Good refrigerator and coffe machine! The guys in the entrance were helpful and kind! After they didn't clean the apartment (cause I put the sign-shhh-do not disturb-they left me a note and apologies for not cleaning the apartment-and offered changing towels and etc.-I loved the attitude! I will definitely go back!
This place was ok but I will not stay again. The photos are deceiving in my mind . The place is tired and needs cosmetic and more serious renovation. There are so many amazing rental apartments in Madrid which makes the decision to stay here even worse. The rooms had some awkwardly large pieces of furniture in them. The kitchen was ok. The bathroom looked new but I don't know where anyone found those hospital tiles in the last decade. There was no where're at all to put your toiletries and the bidet was a waste of space- give me a shelf! It didn't help that there was a short hair in my sink on check in and somebody's long hairs on the floor that weren't cleaned despite the twice daily maid service . The only plus I would say is that there is a 24 reception service which most of these apartments don't have in Madrid unless they are very high end. The Splendom was not splendid but meh.
I stayed with my family for 3 nights. I booked one bedroom apartment but found it too small, so the manager upgraded us to a spacious 2 bedroom at no additional charge. I found it very professional of him and enjoyed the staff's customer service. Reception staff are very helpful and ensure that your stay is comfortable. The room cleaning service is excellent. I would come again.
These apartments were a fantastic find! Located in the heart of Madrid, the apartment was spacious, immaculate and get comfortable. Provided coffee, tea and washing facilities. The staff were polite, friendly and very helpful, providing us with a map and pointing out popular attractions. We visited over 6 attractions all within walking distance of the accomodation. There was also fantastic shopping within a 5 minute walk radius and good eateries. Would stay again and again!
Most of the reviews of this hotel are deservedly glowing. This really is an amazing find. The location (just off the main drag but 50m from the main street of Gran Via means that this is a really quite space. The apartments are beautifully decorated, super clean. The little touches of decent coffee free in the lobby and snacks is really good. The offer of stocking the fridge and giving you your favourite pillows is just the start of an amazing experience. Literally everybody you meet in the hotel is super friendly and accomodating. Would go back if ever in Madrid again
Excellent people in the reception always with a smile and welcome every time you pass them , superb service, very clean and well maintained, location -100 points ( only issue is that they should have had a dryer cum washing instead of just a washing machine)
Fantastic stay a Splendom Suites. We arrived to find they'd arranged a crib and high chair for our baby, and even left toys and kids cutlery and plates - such a great touch, Fridge had drinks and food with labels explaining the (reasonable) costs of taking them. Staff went out of their way to be helpful, and the location is really good, as was the price. Highly recommended and will definitely use these guys again
We had booked for five nights only to arrive and find that our booking had been cancelled by the hotel prior to our arrival. The staff did have the decency to find us another place to stay for which we were grateful. We couldn't understand why they didn't wait for us to arrive and it caused a sequence of events that we are still trying to sort through.
- Walking distance to Plaza Mayor and Thyssen-Bornemisza Museum
- Free WiFi in rooms and public areas
- Concierge services
- Laundry facilities
Located in Gran Via, Splendom Suites Gran Vía is within a 5-minute walk of Fuencarral Market and within 15 minutes of other popular attractions like Plaza de Cibeles. Each of the 26 rooms at this 4-star aparthotel includes a kitchen, a balcony, and an iPod dock. It's in central Madrid and also close to Plaza Mayor and Prado Museum.
The 26 air-conditioned apartments feature kitchens and balconies. Guests can expect to find free WiFi and 40-inch LCD TVs with digital channels and DVD players. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Washing machines, iPod docks, and minibars are also standard.
Renovated in 2014, Splendom Suites Gran Vía offers free WiFi in public areas, coffee in a common area, and a free grocery shopping service. If you drive, self parking is EUR 25 per day, or you can take advantage of the airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly aparthotel include express check-in, express check-out, and laundry facilities.
Reviews from Trip Advisor
95% of guests recommend this hotelTotal of 414 reviews