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Petit Palace Madrid Aeropuerto

4.0 out of 5.0

Recent guest reviews

Front staff was friendly, spoke English which was a plus. Airport pick up and drop off was convenient. Hotel not close to any attractions of Madrid but good for just staying close to airport for to catch an early flight or for an overnight stay for a layover.

Overall great value for the money... Breakfast is amazing for 7 euros extra...close to airport and free shuttle... Good place to stay close to airport

Very clean and comfortable. Conveniently close to the airport. Just that the shower did not work, and the front desk was of not help.

good stay, but I don't like it when I was asked to pay for breakfast,especially with a family of four, most hotels don't charge for breakfast. I wasn't warned before about that.

Great value and fantastic personable staff form the Shutle bus the driver Israel and the local staff at front desk went out of their way to recomend and inform me everything available within the hotel and easy access to town . I[ll be back in my next trip

It was a good experience to stay at this hotel, since value offer fulfilled all expectations for us. Thank you.

The receptionist was really friendly and accommodating.

This was a perfect place to stay the night. We were looking to rest one night and fly out the next day and this filled the bill. The staff was very helpful and accomodating in every way. We highly recommend this hotel. Value was excellent. They picked us up at airport and transported us back in the morning seamlessly. Within walking a few blocks there were also several shops and restaurants that made it easy to get a variety of foods and things. We would definitely use this hotel again.

Great staff who are helpful and friendly. Location to the airport is excellent. Shuttle quick and easy.

The staff were extremely helpful and were flexible. They offered suggestions that eased our travel to the city and to the airport.

we were staying overnight before catching a flight back home the next day. The hotel room was decent, the front desk staff ware very rude.

The picture on the advertisement for the hotel is not factual and is another hotel.1. The hotel is not 5 minutes from the hotel.2. If your flight is delayed you will not be guaranteed pickup or drop-off service and had to pay for taxi both ways and no execeptions made.3. The hotel is in a dumpy part of town.4. The hotel customer service is poor in general.5. The taxi drivers will rob you if not careful and had a good and bad experience.6. No continental breakfast.7. Internet access is dial-up speeds. SLOW!!!8. I will never go back to Madrid if I can have a say so in the matter. [*] WHAT A TERRIBLE exeperience.

We stayed here for an early morning flight. My kids loved the bunk beds. The bunk beds and proximity to Madrid airport were about the only good parts of the hotel. No lugage carts or staff to help with arrival. The pool was closed in mid-June. The parking was almost impossible. It was extremely difficult to find in the middle of a residential neighborhood. We ordered food for dinner, and the pizza came out wrong 1 hour later. Nice surprise, a night without dinner for my kids. Bottom line... I would find another place next time.

We stayed at 4 hotels this trip to Europe. High Tech was the most modern including a laptop computer, fancy multiport shower with tanning lights if desired, generous bathroom and room compared to the other Europe hotels. The free shuttle to the nearby Madrid airport was excellent: punctual, clean, friendly.

Very nice room with wired and wireless internet and a laptop computer provided in the room. Very short walk to the subway station. Airport shuttle was great. Staff was attentive.

The staff were great! The driver for the hotel was awesome! The hotel was like a 10 min drive from the airport. Also the hotel is only a 5 min walk from the metro ( green, line 5) and was only a 35-40 min metro ride to the Grand Via. The only reason I did not give this hotel a 5 star rating was because the food was bad! First, the "light breakfast" was unclear, I wasn't sure where or what it was. So, I ate the breakfast buffet which was gross. The meat was stale, eggs looked weird, fruit wasn't sweet. I stayed at 3 other hotels on this trip throughout Spain and this food was by far the worst. Then, the hotel tried to charge me 10.50 euros for the food! I showed them my reservation which said "free light breakfast," I thought that was what I had. In fact, it was not. I had the breakfast buffet. Needless to say it was annoying and unclear. In the end they waived the fee. I was glad since all I had was a glass of juice and coffee and small danish (I spat out the meat, cheese, and fruit). Overall, the hotel was nice and peaceful and clean. Close to the airport and metro and I would stay here again but make sure to not eat the breakfast or really any food here. Big plus, the wifi was great! Also, there was a laptop in my room and in the lobby which made searching on the web easy. Other hotels for the same star rating did not have very good wifi or charged for the internet.

very accesible to the airport

The hotel was as advertised. Nice location near the airport. The room had a nice laptop with fairly fast access. Big bathroom with comfortable bed. Prompt, free transportation to the airport. Desk personnel very helpful andspoke excellent English. Would do it again.

Nice proximity to airport. Front desk staff was nice and helpful. Hotel was a bit run down unlike their pictures made it out to look. The rooms had a computer and wi-fi which was nice. There are no great "views" from the hotel. The waitstaff at the bar were rude. Shuttle to and from airport was nice and friendly. Proximity to Hotel Tryp was nice since they had a good tapas bar. This hotel is close (two blocks) to a couple of plazas that had good tapas. I recommend walking to Bar de Tapas for some great gizpatcho andaluz and other fair instead of patronizing the bar and restaurant at the High Tech Hotel. A decent stay if all you need are a bed and Internet.

It tooks us 1 1/2 hours from the time we landed with our luggage to check in. Hotel does not offer a proper shuttle service since you have to call them, and since they only have one person at the front desk, he doesn?t answer. A very poor hotel. In the morning the van could not hold all the people who had to catch an early flight, so that did not work well either. Many other hotels had a continueous srvice and we were told that this hotel also had one.

Calle del Galeon, 25 Madrid Madrid

Located in Barajas, Petit Palace Madrid Aeropuerto is 2.5 mi (4.1 km) from Madrid Congress Centre and within a 10-minute drive of other popular attractions like Las Ventas. This 4-star hotel has 86 rooms and welcomes guests with a restaurant, free in-room WiFi, and a free airport shuttle. It's adjacent to the airport and also near Real Madrid City and Aquopolis.


Dining

Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM. Savor a meal from the comfort of your room with room service, or entertain your taste buds at the onsite restaurant or coffee shop/café.


Rooms

All 86 soundproofed rooms feature minibars, laptop-compatible safes, and phones. 26-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Desks are also standard.


Guests of Petit Palace Madrid Aeropuerto enjoy access to free WiFi in public areas, 3 meeting rooms, and a seasonal outdoor pool. If you drive, self parking is EUR 10 per day, or you can take advantage of the free airport shuttle during limited hours. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free use of bicycles, a computer station, and free newspapers.

Property features

Room options

Family Room

Queen 1 | Sleeps 4

Triple Room

Queen 1 | Twin 2 | Sleeps 3

Standard, Double Occupancy (with Shuttle)

Twin 2 | Sleeps 2

Guest reviews for Petit Palace Madrid Aeropuerto

Everyone (1) Business (4) Couples (6) Family (6) Other (2) Friends (1)
4

nice hotel near airport

Everyone

Front staff was friendly, spoke English which was a plus. Airport pick up and drop off was convenient. Hotel not close to any attractions of Madrid but good for just staying close to airport for to catch an early flight or for an overnight stay for a layover.

By , from New York on Jun 7, 2016

Review comment responded on Jun 29, 2016

Dear Guest, Thanks for sharing your review following your recent visit to our Hotel. Thanks for referring to our staff so positively. All of us are delighted to do the best for our guest. Our location is outside of the city center for being very close to the airport but we are very good connected to the city center by metro, just 30 minutes directly line. It would be great to have you back in the near future. Best Regards, Jennifer García (Front Desk Manager)

4

great place for the money

BusinessTravelers

Overall great value for the money... Breakfast is amazing for 7 euros extra...close to airport and free shuttle... Good place to stay close to airport

By on Nov 17, 2015

3

good experience, could have been better

Couples

Very clean and comfortable. Conveniently close to the airport. Just that the shower did not work, and the front desk was of not help.

By on Jul 28, 2015

2

i recommend it for every one.

Families

good stay, but I don't like it when I was asked to pay for breakfast,especially with a family of four, most hotels don't charge for breakfast. I wasn't warned before about that.

By on Jun 3, 2013

5

fantastic convinience for one night transfer and more

BusinessTravelers

Great value and fantastic personable staff form the Shutle bus the driver Israel and the local staff at front desk went out of their way to recomend and inform me everything available within the hotel and easy access to town . I[ll be back in my next trip

By on Mar 25, 2013

5

excellent hotel

Couples

It was a good experience to stay at this hotel, since value offer fulfilled all expectations for us. Thank you.

By on Sep 29, 2012

4

spacious rooms and great location close to the airport.

Couples

The receptionist was really friendly and accommodating.

By on Sep 19, 2012

5

excellent value!

Couples

This was a perfect place to stay the night. We were looking to rest one night and fly out the next day and this filled the bill. The staff was very helpful and accomodating in every way. We highly recommend this hotel. Value was excellent. They picked us up at airport and transported us back in the morning seamlessly. Within walking a few blocks there were also several shops and restaurants that made it easy to get a variety of foods and things. We would definitely use this hotel again.

By on Feb 6, 2012

5

very convenient hotel

LGBT

Great staff who are helpful and friendly. Location to the airport is excellent. Shuttle quick and easy.

By on Jan 30, 2012

4

madrid airport

Families

The staff were extremely helpful and were flexible. They offered suggestions that eased our travel to the city and to the airport.

By on Sep 7, 2011