Popular property highlights

Free WiFi
Laundry facilities
Smoke-free property
Babysitting or childcare (surcharge)
24-hour front desk

Located in Castellana within a mile (2 km) of El Retiro Park, Hotel Serrano by Silken is within 2 miles (3 km) of other popular sights such as Prado Museum. This 34-room, 4-star hotel welcomes guests with conveniences like a coffee shop/café, free in-room WiFi, and free newspapers in the lobby. Located centrally in Madrid, it's also close to Plaza Mayor and Thyssen-Bornemisza Museum.

Dining

For your convenience, a buffet breakfast is served for a fee each morning from 7:30 AM to 10:30 AM. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.

All 34 air-conditioned rooms provide free newspapers, safes, and phones. Guests can expect to find free WiFi and LCD TVs. Bathrooms have hair dryers and bidets. Desks are also standard.

Rooms

Hotel Serrano by Silken features free WiFi in public areas, free newspapers, and laundry facilities. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables.

Property features

Highlights

  • Close to El Retiro Park
  • Free WiFi in rooms and public areas
  • Laundry facilities
  • 24-hour front desk

Hotel Amenities

Hotel Amenities

The hotel offers a coffee shop/café. Public areas are equipped with complimentary wireless Internet access. This Madrid hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

Hotel Serrano by Silken is a smoke-free property.

  • Babysitting or childcare (surcharge) 
  • 24-hour front desk 
  • Breakfast available (surcharge) 
  • Laundry facilities 
  • Total number of rooms - 34 
  • Luggage storage 
  • Number of floors - 6 
  • Smoke-free property 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free WiFi 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • Year Built 1969 
  • Number of buildings/towers - 1 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Hotel Serrano by Silken offers 34 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bidets, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Phone 
  • Hair dryer 
  • In-room safe 
  • Free newspaper 
  • Air conditioning 
  • Daily housekeeping 
  • Private bathroom 
  • Bidet 
  • Bathtub or shower 
  • Desk 
  • HDTV 
  • In-room climate control (air conditioning) 
  • Room service (limited hours) 
  • LCD TV 
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 
  • Free WiFi 

Where to Eat

Room service (during limited hours) is available.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at noon

Special check-in instructions:

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per day.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Rollaway bed fee: EUR 30 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Serrano Madrid
  • Serrano Madrid
  • Hotel Serrano Silken Madrid
  • Hotel Serrano Silken
  • Serrano Silken Madrid
  • Serrano Silken

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.


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