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Hotel Petit Palace Plaza del Carmen

4.0 out of 5.0

Recent guest reviews

On the good side the hotel is really well located, staff are great and I liked the overall feel of the hotel. The room however, is really small. Too small in my view for any more than a couple of nights stay. Major problem was the noise. Music bar at night (directly below hotel) and construction in the morning. So if you value your sleep ... Overall it's down to cost. At €220 per night I expect a good night's sleep in a slightly bigger room. If I got it cheaper and got a room well away from the bar then I would visit again.

The location is excellent, within a short walk is Gran Vía, Metro in front of the hotel although there is no need for public transport because the hotel is close to everything! Tasty breakfast, outstanding service, clean room, definitely recommended!

I think this hotel is a great option for anyone going on a city break to Madrid. It is close to everything. I visited pretty much all tourist areas by foot no metro needed. The room itself was very clean and comfortable. The staff at check in were incredibly friendly and really helpful. Not ever did i feel uncomfortable. I would also suggest having breakfast there. They try and change it up everyday and make some really nice homemade juices which I really appreciated. Overall a great stay! Would definitely stay here again!

Fabulous hotel for a long weekend in Madrid. Great central location midway between Puerto del sol and Gran Via. We stayed over the Easter weekend and couldn't be happier with our choice of hotel. The room was spotlessly clean and well equipped, the staff were very friendly and knowledgeable. Overall a great hotel and we will return.

Great hotel in a super location and a beautiful building. Staff very friendly and helpful with great local knowledge. Breakfast was excellent with plenty of choice. Family room was very spacious, nicely decorated and very comfortable .... we also loved having the balconies. Overall a fantastic choice for a trip to Madrid - we will definitely be back!

Excellent location - short walk to Gran Via, Plaza Sol or Plaza Mayor. Very good, polite and helpful customer service. The small room is small indeed, though having great queen-size beds. Only two small nuisances: strong light at the backyard turned on and off during night, strong stand-by TV set light you cannot turn off.

The customer service in this establishment was top notch. Extremely helpful, going above & beyond to make our stay as comfortable as possible. Directions on where to find things, activity suggestions & restaurant reservations - very impressed A cute quirky style place that has been designed to make the most of what space is available. Perfect for families. I did worry about my youngest being on the top bunk as there were no safety side bars but all ended well (despite constantly checking on him). Rooms were cleaned each day with no issues, cleanliness overall was fairly good. We did not eat here but the lollies on the counter & tea by the elevator were a great touch which we took advantage of. My sons 11, the bikes looked slightly too big for him. Be a great day out though for the family as it gets warmer. Only flaw is the noise. Location is perfect but with that comes the late night partying outside & the home coming of other people in the hotel was also quite disruptive to sleep. My advice, take ear plugs - trucks, car horns & homeless people lined up asleep along the wall of a neighbouring hotel contributed to the outside chaos. Security was great in the hotel however, no issues at all (need room key to get back in of an evening). Overall I would recommend this hotel, we thoroughly enjoyed our stay. Thank you for the birthday gift for my son, it was a lovely touch which made his day (& ours) :)

The hotel is perfectly located on a small and quier square near Gran Via. It's in a walking distance from many atractions like Puerta del Sol, Plaza Mayor, Royal Palace, Corto Inglese... The room was a good size with a very big bathroom. Buffet style breakfast had a variety od food. Hotel staff speak english. I would recommend this hotel to anyone staying in Madrid.

A good choice for those who value a hotel's central location for an affordable price, still having all the benefits of a great accommodation. The hotel breakfast for 11€ / person was enough and wholesome but still somehow pricy. You do your own math :) Ps. Don't let yourself be fooled by the well-advertised coffee machine in the corridors. It's actually a small capsule machine in the lobby that is greatly missed at the morning.

We Spent 2 days during my son's spring brake, this hotel has a great location,the front desk staff is very friendly and helpful. This hotel is right downtown,has access to everything. Very close to "Plaza Mayor" and close to various family restaurants. I Will highly recommend this hotel.

Plaza del Carmen, 4 Madrid Madrid

Hotel Petit Palace Plaza del Carmen places you in Gran Via, within a leisurely stroll of popular sights such as Plaza Mayor and Plaza de Espana. This 42-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and concierge services. It's in central Madrid and also a short walk from Thyssen-Bornemisza Museum and Royal Palace.


Start each morning with buffet breakfast, available for a fee from 7:30 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room.

All of Hotel Petit Palace Plaza del Carmen's 42 rooms are soundproofed and have an array of amenities, including minibars, laptop-compatible safes, and phones. Plasma TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Desks are also standard.


At Hotel Petit Palace Plaza del Carmen, guests have access to free WiFi in public areas, coffee in a common area, and a computer station. Offsite parking is available for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free newspapers, laundry facilities, and a TV in a common area.

Property features

Room options

Double or Twin Room

Full 1 | Twin 2 | Sleeps 2

Attic Triple Room

Full 1 | Twin 2 | Sleeps 3

Quadruple Room

Full 1 | Sleeps 4

Romantic Room, 1 Double Bed

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 577 reviews