Hotel Petit Palace Cliper Gran Vía3.0 out of 5.0
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Recent guest reviews
Best location in Madrid, breakfast is super delicious, very good value for money, rooms are so small though!
No iron, water dripped from the bathroom ceiling, and bathroom door was not closing properly (but we never complained about it until we were leaving). It was a small 2-room with bunk-beds in one room. We were there for only two nights, but it was a cramped for four people. It was okay though. Hotel staff was friendly and helpful. We felt very safe walking around there, lots of shops around, close to the city bus tour pick up/drop off. I would stay there again.
fair - too loud for the first night because it's halloween, people screaming and yelling on the street and we can't close the window, no air conditioner.
The check-in was wonderful, it is just right off the metro, we arrived after an overnight flight at 9 am, and we were given a room, which was WONDERFUL. We were so happy they gave us a room right away. The bathroom was clean and the shower had great water pressure. I think because we were given a room at 9 am, with a double bed instead of two singles, we were given probably the smallest room in the hotel. I didn't complain though, because I was happy they accommodated our early arrival (good customer service). The hotel echoes kind of a lot. Our room was next to the stairwell (as most are since there are only 3 rooms to a hallway), and you can hear everyone walking up and down the stairs and down the halls, it's very loud. It's an old building though so I guess that kind of thing is to be expected. Sheets were clean, pillows were a little flat, mattress was not that great, but also wasn't horrible, we didn't lose any sleep because of the pillows or mattress, but I think I've just gotten used to nicer hotel beds. The room was very clean, we had clean towels every day, and there was free internet downstairs in the breakfast area. My friend had breakfast both days and it was quite a spread, so he was happy with it. We were also able to communicate with the hotel staff very well, they were all very nice, and able to understand what we were trying to say in English. There was no clock in the room, but we asked for a wake up call and it came, so it was reliable.
This hotel was in a perfect location in the heart of Madrid. We were able to easily walk to the Plaza Mayor and Plaza Puerta del Sol--must see areas with many shops and restaurants. We returned to the hotel at all hours of the night and always felt safe because of the number of people out enjoying the wonderful area. It's also steps away from the Metro station--one of the best Metro systems I've ever used. We took the Metro from the airport and easily walked to the hotel from the Gran Via station. We had three people in our room, and the hotel had a unique Murphy bed system for two additional beds in the room (bringing to four the number of beds in the room, if needed). The hotel staff was competent and friendly.
It was not bad, but for the price I had stayed in better places at about the same location. the room did not stay cold, the air conditioner was not very efficient. However, the bathroom was nice and new.
The room was the size of a cracker box. No hot water. The rooms aren't soundproof and you can hear everything and I mean everything coming from other rooms. The staff were friendly and helpful. The buffet breakfast was good and location not bad. I would not stay there again.
The location of this hotel is wonderful. Located just off of Gran Via and in between two Metro stops, we were quite pleased with our experience. The hotel staff was very helpful and spoke wonderful English. The rooms are a bit small, but adequate. I would definitely stay at this hotel again.
Located in Gran Via, Hotel Petit Palace Cliper Gran Vía is within a 10-minute walk of popular sights such as Plaza Mayor and Plaza de Espana. This 56-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and a business center. Centrally located in Madrid, the hotel is also a short walk from Thyssen-Bornemisza Museum and Royal Palace.
Buffet breakfast is offered for a fee each morning from 7:30 AM to 10:30 AM. Satisfy your hunger from the comfort of your room with room service.
The 56 rooms are soundproofed and have an array of amenities, including minibars, laptop-compatible safes, and desks. Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries.
Hotel Petit Palace Cliper Gran Vía features free WiFi in public areas, a business center, and coffee in a common area. Offsite parking is available for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station, free newspapers, and laundry facilities.