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Hotel Petit Palace Alcalá

4.0 out of 5.0

Recent guest reviews

This hotel is our home from home. Yet another great experience at this hotel. Staff are so kind here nothing too much trouble. Food is plentiful at Breakfast for all no matter what your taste is. Rooms clean and comfortable, shower amazing. Will definitely return for another great holiday.

Hotel is very clean with well appointed rooms & power showers. The breakfasts offer plenty of choice in a modern dining room. The staff are friendly especially Rodrigo who assisted us with the guidance in using adjoining Sevilla Metro station, and connections by bus/metro to tourist attractions & airport. Madrid is a beautiful city with plenty to see & do. Hotel is very central to enjoy the city in full. Would certainly return to this hotel for future visits to Madrid.

We spent 3 nights at the hotel. It was very good. Allthough the room was very small. Service is very friendly. Breakfast is wonderful - very different dishes, very fresh. And good coffee! We would like to return.

Great location near the gran via and near the metro station sevilla, nice and clean rooms, very good breakfast. The staff are very kind. they help us any time we needed. All the staff were Useful especially Natalia and Paco. Very recommended.

Hotel location is good. Hotel is clean and has a ggo quality wi-fi everywhere. Breakfast is fairy good. TV in the room is a new brand and good quality. There may be water pot for Tea in the room. And a small sitting sofa, for resting.

I spent 4 nights at the hotel with 3 of our children. The room was well equipped with all necessities for a family stay. The hotel staff were very helpful with anything we needed, tickets to attractions, recommendations and doing all they could to ensure our stay was a pleasant one. I would especially like to point out Rodrigo & George from the hotel staff who were extremely nice to us. We would, for sure, visit the same hotel again when we travel to Madrid next time. We will also point it as a great hotel to any friends and family members who are planning a trip to Madrid.

We stayed 2 nights and had a very good time. The location of the hotel and the staff that manage the front desk and those in the breakfast area are great. Really liked the breakfast variety. There was enough variety to satisfy our group of 3 families. We stayed in a quad room which seemed dated but was more than adequate. We used their luggage storage facility without any issues. The location can't be beat, we had some amazing Tapas close by and walked to Prado, Puerta Del Sol and Plaza Mayor.

The hotel is 5 min walking distance from Puerta del Sol, in the heart of Madrid, surrounded by many historic buildings, shops, restaurants, bars, the area where you want to be. It is a tall tower, rooms are ok, well kept, with modern furniture, staff is very nice, wifi works very well, breakfast is very good for Spanish standards. Recomend!

The location of the hotel is great, and the staff were responsive and very kind. My main criticism is this is an economy hotel for the price of a hotel that is of much higher quality than what the hotel in all reality is. The walls were thin, and I was constantly afraid housekeeping was going to enter my room with me in it (which thankfully did not happen, but they did enter while I was at breakfast around 8am, which was a bit awkward when I needed to use my room after, yet they were in the middle of cleaning it). Also, the door to my room only seemed to lock half the time.

This one ticked all the boxes for us. Good loctation, nice room, helpful staff, good breakfast, very good shower. Can't really complain EXCEPT our room had a persistent, unpleasant odour which seemed to be plumbing related. Wasn't present in the rest of the hotel and I don't expect it to be the norm for every room.

Calle Virgen de los Peligros, 2 Madrid Madrid

Hotel Petit Palace Alcalá places you in Gran Via, within a leisurely stroll of popular sights such as Prado Museum and Plaza Mayor. This 60-room, 4-star hotel has in-room conveniences like tablet computers, minibars, and LCD TVs. Located in central Madrid, the hotel is also near Thyssen-Bornemisza Museum and El Retiro Park.


Start each morning with buffet breakfast, available for a fee from 7:30 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room.

All of Hotel Petit Palace Alcalá's 60 soundproofed rooms provide tablet computers, minibars, and laptop-compatible safes. LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other standard amenities include phones and desks.


Hotel Petit Palace Alcalá features free WiFi in public areas, a 24-hour business center, and coffee in a common area. Offsite parking is offered for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free use of bicycles, a computer station, and free newspapers.

Property features

Room options

Standard Double Room

Queen 1 | Twin 2 | Sleeps 2

Family Room

Full 1 | Twin 2 | Sleeps 4

Triple Room

Full 1 | Twin 1 | Sleeps 3

Romantic Room, 1 Double Bed

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

56% of guests recommend this hotel

Total of 690 reviews