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Recent guest reviews

very good located attentive staff

Overall pretty over priced - get an Airbnb over this. The high points: the staff was super friendly and helpful at all times, the hotel itself is beautifully restored and the location is great. Low points: the bed was not comfortable, the room was almost hard to walk in it was so small, our tub was broken and the 24-hour room service mentioned was technically available, but there were only 5ish things on the menu. We left and stayed at an Airbnb that was 3x the size, at an even better location, with a balcony a view, jacuzzi tub and same sized bed for less than half the price.

todo muy bien quizás un poco mas de mantenimiento en pisos e iluminación ceden ayudar

I can 't say enough about the staff...helpful, accommodating, and personable. The location of this hotel is perfect...adjacent to a beautiful park, a couple of blocks from the museums, two blocks to the Metro and a short walk or Metro ride to the city center. Also, I found the rooms rather large for European hotels. However, with all of the positives, there were a couple of things missing that I have come to expect in hotel amenities: in room coffee service, and an iron. Traveling for business I really needed an iron to press my shirts for my daily meetings and since I did not see one in the room I assumed there would be one available from the staff but that was not the case

The hotel was in a quiet part of Madrid, across from the beautiful park Retiro. The rooms had a zen quality - sleek, modern, extremely quiet and comfortable. The desk staff was superb. They booked our trains for us and even told us the best seats to get for less. The free mini-bar in the room was a real treat after a long, hot day of sightseeing. We spent 4 great and restful nights at this hotel and would certainly return.

Calle de Alfonso XII, 14 Madrid Madrid

Hotel highlights

  • Walking distance to Calle de Alcalá and Puerta de Alcalá
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Retiro, Hotel Palacio Del Retiro, Autograph Collection is within a 5-minute walk of popular attractions such as Calle de Alcalá and Puerta de Alcalá. This 5-star hotel has 50 rooms and welcomes guests with a restaurant, a full-service spa, and a 24-hour gym.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 10:00 AM.


Rooms

Plasma TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and designer toiletries. IPod docks, minibars, and espresso makers are also standard.


Property features

Guests staying at Hotel Palacio Del Retiro, Autograph Collection enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include meeting rooms, a conference center, and a business center.

Room options

Junior Suite, 1 King Bed

1 King Bed | Sleeps 2

Premium Room, 1 King Bed

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Hotel Palacio Del Retiro, Autograph Collection

Business (1) Couples (3) Family (1)
5
Family

very good located attentive staff

By on Jan 13, 2024

3
Partner Couples

Overall pretty over priced - get an Airbnb over this. The high points: the staff was super friendly and helpful at all times, the hotel itself is beautifully restored and the location is great. Low points: the bed was not comfortable, the room was almost hard to walk in it was so small, our tub was broken and the 24-hour room service mentioned was technically available, but there were only 5ish things on the menu. We left and stayed at an Airbnb that was 3x the size, at an even better location, with a balcony a view, jacuzzi tub and same sized bed for less than half the price.

By on Sep 12, 2021

4
Partner Couples

todo muy bien quizás un poco mas de mantenimiento en pisos e iluminación ceden ayudar

By on Jun 23, 2021

4

a wonderful hotel in an elegant mansion

Business

I can 't say enough about the staff...helpful, accommodating, and personable. The location of this hotel is perfect...adjacent to a beautiful park, a couple of blocks from the museums, two blocks to the Metro and a short walk or Metro ride to the city center. Also, I found the rooms rather large for European hotels. However, with all of the positives, there were a couple of things missing that I have come to expect in hotel amenities: in room coffee service, and an iron. Traveling for business I really needed an iron to press my shirts for my daily meetings and since I did not see one in the room I assumed there would be one available from the staff but that was not the case

By on Jun 19, 2013

4

great city retreat

Couples

The hotel was in a quiet part of Madrid, across from the beautiful park Retiro. The rooms had a zen quality - sleek, modern, extremely quiet and comfortable. The desk staff was superb. They booked our trains for us and even told us the best seats to get for less. The free mini-bar in the room was a real treat after a long, hot day of sightseeing. We spent 4 great and restful nights at this hotel and would certainly return.

By on Aug 30, 2009

Hotel Palacio Del Retiro, Autograph Collection

Calle de Alfonso XII, 14, Madrid, Madrid 28014
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