Skip to main content
Beginning of main content

Super 8 by Wyndham Madison East

2.0 out of 5.0

Recent guest reviews

Could not control TV. No staff ever came to room. Refrig control knob broken, froze everything. Often had to wait many minutes after ringing bell for someone to appear. Staff lazy and sassy. Worst breakfast selection of any Super 8 I have stayed at. I would not recommend this property.

The whole building is in disrepair and unkept. The first room I was assigned had broken exterior glass (outside door entrance). The second room has not been cleaned and was a disaster. I honestly wouldn’t want my dog staying at this facility.

The staff were very pleasant. The hotel room was the worst I have ever stayed in. The style of building with the bedroom door to the outside meant the room quickly got very cold. The dial on the heater was stiff and so we either had too hot or too cold. Our door did not lock, the basket to the coffee maker was missing.We canceled our booking for the second night.

Staff is very nice and helpful! The rom seems old.

It’s a cheap hotel. If you don’t mind cheap hotels then this place is fine.

Nice place to sleep, bed very comfortable, cheap price

Room was clean but heating unit didn’t work properly. Front lobby area was very plain and unattractive. When I was checking out a homeless person came out of the lobby restroom and followed me outside. He approached me at my vehicle. It was a very uncomfortable feeling. Will not stay at this hotel again.

There were holes in the bathroom doors where they hit the toilet paper holder. The TV remote didn't work and everyday I had to go to the front desk to get my key re-installed or whatever its called.

I ordered a queen bed. It was not. It was a full-size. bed. When I told the clerk, Kim, that it was not a queen bed she insisted it was. It was not. I have a queen bed at home and this was NOT a queen bed. Broken ice machine, broken phone and phone outlet, alarm clock was broken, also the toilet was clogged on my last day there, for no reason, and I asked 2 cleaning clerks for a plunger on 2 different occasions throughout the day and nobody ever showed up with the plunger. Also i asked for more pillows and they said they didn't have anymore to give out. Every hotel i have stayed at always gave me more pillows for my bad neck, but this one did not. The motel was below average, and I will not be staying there again. The staff was very friendly though. I would give them that.

Room was clean & comfortable. Hallway & elevator reeked of cigarette smoke. The property has the feel of a residence hotel. The staff was competent but distant.

Worst experience we've EVER had traveling!! Got into Madison at 11:35 pm on a Thursday night. Drove to this hotel. Upon arriving, it was very obvious that the on-line pictures did not look anything like the real hotel! There were tall weeds growing all over the landscaping & the paint on the building was dirty & rusted. There was a young man sitting on the ground on the second floor just to the left of the office entry section who was smoking marijuana! After checking in, we proceeded to our room only to find it a complete & filthy mess as if someone had bern living there for a couple months & never cleaned it! There was black scum all over the tub & the toilet was absolutely discusting!! Dark rings in the toilet & sediment of some sort in the bottom of the toilet bowl. The sink was about as bad as the tub & toilet!!! The floor was a mess as well as the bed, counters

I always thought Super 8 was an affordable and well regarded hotel/motel. My sister stayed at the Super 8 hotel across town and was very pleased with her family's accommodations. I mistakenly booked the motel across town. BIG MISTAKE. I was totally surprised at the condition of this motel. If I had had more time I would have checked out of the hotel forfeited the prepaid charges and went to another hotel. There was mold on the windows from poor moisture control for a leaky window. The light over the vanity worked sometimes and at other times not; difficult shaving conditions. The mattresses sloped and sagged in the middle, not to mention how hard they were. I stayed three days and my room was only cleaned once, The internet doesn't show people sitting outside their rooms smoking. I was scary to drive up to a place and see that. It will be hard to stay at any Super 8 in the future unless I actually see it myself; no internet pics.

Staff was friendly but that's about all I can say. Breakfast was okay. Room was filthy. Dirty walls with hand prints and smash bugs. Bathroom had lots of mold. Very close to the Highway so significant traffic noise...ear plugs required.

Barely serviceable but a little decrepit. Roll of toilet paper was sitting on top of tank (holes in bathroom wall where toilet paper holder was missing). Passed on breakfast and ate at the Perkins restaurant on the corner.

This hotel offered me a room that had not even been cleaned from the previous guest. I went to get a room change but the new room offered a noisy refrigerator, filthy carpet, an aweful odor which lysol and febreese could not mask. The light over the sink was inoperable. The shower and toilet had stains that were stuck into the finish. There were cheetos and a half empty vaseline container under the bed.

The hotel was dirty and the exit door on the 3rd floor was sealed off. It had yellow tape across the door reading do not exit. The concrete on the third floor outside, was all crumbled. It looked as though someone took a jackhammer to it. I cannot believe that people would accept the conditions of that hotel was in and return back again. The health department should close it down.

Dirty/Inside-Out..Pool and Ice Machine Not Working..rude staff smoked and drank coffee while claiming to get the pool operating in 2 days..Completely Filthy outside and Right on the Freeway. Unreal..and a waste of money and time.

No maid service the entire stay. The manager did make an adjustment to the room rate which was appreciated. The room had a sticky bedside table on arrival.

4765 Hayes Rd Madison WI

Hotel highlights

  • Close to East Towne Mall
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located within a mile (2 km) of East Towne Mall, Super 8 by Wyndham Madison East is within 3 miles (5 km) of Madison Area Technical College. This 125-room motel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free continental breakfast, served each morning from 6 AM to 9 AM.


Rooms

A TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At Super 8 by Wyndham Madison East, guests have access to an outdoor pool, free WiFi in public areas, and a meeting room. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a business center, a seasonal outdoor pool, and a vending machine.

Room options

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Super 8 by Wyndham Madison East

Everyone (28) Couples (20) Business (13) Family (16) Friends (7) Other (7)
5
Everyone

By on Jun 3, 2019

1
Partner Couples Families

Could not control TV. No staff ever came to room. Refrig control knob broken, froze everything. Often had to wait many minutes after ringing bell for someone to appear. Staff lazy and sassy. Worst breakfast selection of any Super 8 I have stayed at. I would not recommend this property.

By on May 19, 2019

1
Families

The whole building is in disrepair and unkept. The first room I was assigned had broken exterior glass (outside door entrance). The second room has not been cleaned and was a disaster. I honestly wouldn’t want my dog staying at this facility.

By on May 5, 2019

Review comment responded on May 12, 2019

I apologize for the issues you encountered during your stay. We have passed your comments on to the appropriate staff to look into and correct.

1
Partner Couples Families

The staff were very pleasant. The hotel room was the worst I have ever stayed in. The style of building with the bedroom door to the outside meant the room quickly got very cold. The dial on the heater was stiff and so we either had too hot or too cold. Our door did not lock, the basket to the coffee maker was missing.We canceled our booking for the second night.

By on Apr 15, 2019

Review comment responded on Apr 19, 2019

I am very sorry that you were given a substandard room. I will pass the issues you mentioned to the housekeeping and maintenance staff to look into and fix immediately for future guests.

1
Everyone

By on Apr 7, 2019

Review comment responded on Apr 19, 2019

Thank you for your feedback

5
Families

Staff is very nice and helpful! The rom seems old.

By on Mar 30, 2019

Review comment responded on Mar 31, 2019

Thank you for your comments. We are continuing to complete our renovations on the rooms and should be finished later this spring. We hope you will come back and check them out.

3
Families Business Business Travelers

It’s a cheap hotel. If you don’t mind cheap hotels then this place is fine.

By on Mar 26, 2019

Review comment responded on Mar 31, 2019

Thank you for your comments. Once our renovations are complete, we hope to take the property up a level from "cheap" to "upper economy" level.

4
Families Business Business Travelers

Nice place to sleep, bed very comfortable, cheap price

By on Mar 25, 2019

Review comment responded on Mar 31, 2019

Thank you for your comments. We are pleased to hear that you were satisfied with your stay and look forward to seeing you again.

3
Everyone

Room was clean but heating unit didn’t work properly. Front lobby area was very plain and unattractive. When I was checking out a homeless person came out of the lobby restroom and followed me outside. He approached me at my vehicle. It was a very uncomfortable feeling. Will not stay at this hotel again.

By on Feb 18, 2019

Review comment responded on Mar 7, 2019

I am truly sorry that you did not feel safe leaving the property. As for the heating unit, we are in the process of updating all of our guest rooms with new energy efficient units a few at a time. I am also sorry that you were not impressed with the lobby, as we worked hard to update it from the old '80's style that it was previous.

2
Everyone

There were holes in the bathroom doors where they hit the toilet paper holder. The TV remote didn't work and everyday I had to go to the front desk to get my key re-installed or whatever its called.

By , from Wisconsin on Nov 24, 2018

Review comment responded on Dec 14, 2018

I am sorry that your room was not in perfect shape. As for the room keys, they get reused for several months at a time and eventually fail all together.

Super 8 by Wyndham Madison East

4765 Hayes Rd, Madison, WI 53704