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Recent guest reviews

Well, it was cheap and you get what you pay for. Old and dingy. Cigarette burns in blankets. Uncomfortable beds. No plugs near beds for phone chargers. Very thin, rough towels and only two of them in room. The only good thing was the location.

Nothing of particular note here. Maintenance girl on staff was helpful and friendly.

Rationed ice, not one ice machine, you had to ask and I recieved a cup Pool closed, its not even Sept yet To many dogs I will start looking for places that are animal free If a dog stayed previously in my room i should be told, don't you agree

Sink had a big crack in it, a/c had boards holding it up.

People smoking marijuana around the Building..air conditioner condition

I reserved a room for two nights knowing I would not be able to check in until morning the next day, well after the 3PM check in time. I called the property to let them know I would be late checking in. They assured me that it would be fine. When I checked in at the time I told them I would be there they had trouble finding my reservation, but eventually found it in the "no show" group. Not being able to reinstate the reservation I was forced to pay for new reservation. Several things were broken in my room (sink, towel rack, "secure" entry door, etc) The bed cover was dirty as well as the bed side table. The pool was closed and dirty. The breakfast was cereal.

Could not control TV. No staff ever came to room. Refrig control knob broken, froze everything. Often had to wait many minutes after ringing bell for someone to appear. Staff lazy and sassy. Worst breakfast selection of any Super 8 I have stayed at. I would not recommend this property.

The whole building is in disrepair and unkept. The first room I was assigned had broken exterior glass (outside door entrance). The second room has not been cleaned and was a disaster. I honestly wouldn’t want my dog staying at this facility.

The staff were very pleasant. The hotel room was the worst I have ever stayed in. The style of building with the bedroom door to the outside meant the room quickly got very cold. The dial on the heater was stiff and so we either had too hot or too cold. Our door did not lock, the basket to the coffee maker was missing.We canceled our booking for the second night.

Staff is very nice and helpful! The rom seems old.

It’s a cheap hotel. If you don’t mind cheap hotels then this place is fine.

Nice place to sleep, bed very comfortable, cheap price

Room was clean but heating unit didn’t work properly. Front lobby area was very plain and unattractive. When I was checking out a homeless person came out of the lobby restroom and followed me outside. He approached me at my vehicle. It was a very uncomfortable feeling. Will not stay at this hotel again.

There were holes in the bathroom doors where they hit the toilet paper holder. The TV remote didn't work and everyday I had to go to the front desk to get my key re-installed or whatever its called.

I ordered a queen bed. It was not. It was a full-size. bed. When I told the clerk, Kim, that it was not a queen bed she insisted it was. It was not. I have a queen bed at home and this was NOT a queen bed. Broken ice machine, broken phone and phone outlet, alarm clock was broken, also the toilet was clogged on my last day there, for no reason, and I asked 2 cleaning clerks for a plunger on 2 different occasions throughout the day and nobody ever showed up with the plunger. Also i asked for more pillows and they said they didn't have anymore to give out. Every hotel i have stayed at always gave me more pillows for my bad neck, but this one did not. The motel was below average, and I will not be staying there again. The staff was very friendly though. I would give them that.

Room was clean & comfortable. Hallway & elevator reeked of cigarette smoke. The property has the feel of a residence hotel. The staff was competent but distant.

Worst experience we've EVER had traveling!! Got into Madison at 11:35 pm on a Thursday night. Drove to this hotel. Upon arriving, it was very obvious that the on-line pictures did not look anything like the real hotel! There were tall weeds growing all over the landscaping & the paint on the building was dirty & rusted. There was a young man sitting on the ground on the second floor just to the left of the office entry section who was smoking marijuana! After checking in, we proceeded to our room only to find it a complete & filthy mess as if someone had bern living there for a couple months & never cleaned it! There was black scum all over the tub & the toilet was absolutely discusting!! Dark rings in the toilet & sediment of some sort in the bottom of the toilet bowl. The sink was about as bad as the tub & toilet!!! The floor was a mess as well as the bed, counters

I always thought Super 8 was an affordable and well regarded hotel/motel. My sister stayed at the Super 8 hotel across town and was very pleased with her family's accommodations. I mistakenly booked the motel across town. BIG MISTAKE. I was totally surprised at the condition of this motel. If I had had more time I would have checked out of the hotel forfeited the prepaid charges and went to another hotel. There was mold on the windows from poor moisture control for a leaky window. The light over the vanity worked sometimes and at other times not; difficult shaving conditions. The mattresses sloped and sagged in the middle, not to mention how hard they were. I stayed three days and my room was only cleaned once, The internet doesn't show people sitting outside their rooms smoking. I was scary to drive up to a place and see that. It will be hard to stay at any Super 8 in the future unless I actually see it myself; no internet pics.

Hayes Rd Madison WI

Hotel highlights

  • Close to East Towne Mall
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

East Towne Mall is within a mile (2 km) of Super 8 by Wyndham Madison East, and other popular attractions like Madison Area Technical College are within a few miles (5 km). This 125-room motel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Start your day off right with a free continental breakfast, served each morning from 6 AM to 9 AM.


Rooms

All of Super 8 by Wyndham Madison East's 125 rooms are individually furnished and have an array of amenities, including microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, laptop-compatible safes, and desks are also available.


Property features

Guests of Super 8 by Wyndham Madison East enjoy access to free WiFi in public areas, a meeting room, and a business center. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, a vending machine, and an ATM.

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Super 8 by Wyndham Madison East

Everyone (29) Couples (6) Business (4) Family (9) Other (1) Friends (1)
2
Friends Business Business

Well, it was cheap and you get what you pay for. Old and dingy. Cigarette burns in blankets. Uncomfortable beds. No plugs near beds for phone chargers. Very thin, rough towels and only two of them in room. The only good thing was the location.

By on May 8, 2021

3
Family with small children

Nothing of particular note here. Maintenance girl on staff was helpful and friendly.

By on Nov 8, 2019

Review comment responded on Nov 14, 2019

Hi, Thanks for your feedback and we're glad to hear of your appreciation of our staff. We hope to have you stay with us again in the near future!

1
Family

Rationed ice, not one ice machine, you had to ask and I recieved a cup Pool closed, its not even Sept yet To many dogs I will start looking for places that are animal free If a dog stayed previously in my room i should be told, don't you agree

By on Sep 6, 2019

Review comment responded on Oct 15, 2019

I am sorry we failed to meet your expectations. We were in the process of replacing our ice machines with different units, and only had bagged ice available for a short time to accommodate while we completed the changes. Many hotels now are pet friendly. Unfortunately, we do not keep running logs of every dog that stays in every room. We do have many rooms that are pet-free for those with allergies, and all of the rooms get deep cleaned several times a year.

3
Everyone

Sink had a big crack in it, a/c had boards holding it up.

By on Aug 17, 2019

Review comment responded on Oct 6, 2019

Thank you for your feedback. I am sorry that the room did not meet your expectations. We will look into the issues you described and get them corrected. We hope you will come back to give us another chance to show you that we take all comments seriously and have addressed the issues you described.

3
Family

People smoking marijuana around the Building..air conditioner condition

By on Jul 29, 2019

1
Business Business

I reserved a room for two nights knowing I would not be able to check in until morning the next day, well after the 3PM check in time. I called the property to let them know I would be late checking in. They assured me that it would be fine. When I checked in at the time I told them I would be there they had trouble finding my reservation, but eventually found it in the "no show" group. Not being able to reinstate the reservation I was forced to pay for new reservation. Several things were broken in my room (sink, towel rack, "secure" entry door, etc) The bed cover was dirty as well as the bed side table. The pool was closed and dirty. The breakfast was cereal.

By , from Sheboygan on Jun 24, 2019

Review comment responded on Jul 3, 2019

I am sorry that you had so many issues with your stay. Generally, if a guest has not shown up by a certain time, we are forced to either cancel the reservation if the credit card is not valid, or we roll it over to the next day. I am sorry that this did not happen with your reservation. Our breakfast complies with the standard Super 8 breakfast layout, having bagels, waffles, yogurt, eggs, cereal, fruit, etc.

5
Everyone

By on Jun 3, 2019

Review comment responded on Jun 17, 2019

Thank you for your feedback

1
Partner Couples Family

Could not control TV. No staff ever came to room. Refrig control knob broken, froze everything. Often had to wait many minutes after ringing bell for someone to appear. Staff lazy and sassy. Worst breakfast selection of any Super 8 I have stayed at. I would not recommend this property.

By on May 19, 2019

Review comment responded on Jun 17, 2019

I am sorry that you did not have a pleasant stay with us. As with many economy hotels, the front desk staff wear many different hats. I apologize if they were not immediately available to handle your needs. Our staff work very hard to provide quality service to all of our guests.

1
Family

The whole building is in disrepair and unkept. The first room I was assigned had broken exterior glass (outside door entrance). The second room has not been cleaned and was a disaster. I honestly wouldn’t want my dog staying at this facility.

By on May 5, 2019

Review comment responded on May 12, 2019

I apologize for the issues you encountered during your stay. We have passed your comments on to the appropriate staff to look into and correct.

1
Partner Couples Family

The staff were very pleasant. The hotel room was the worst I have ever stayed in. The style of building with the bedroom door to the outside meant the room quickly got very cold. The dial on the heater was stiff and so we either had too hot or too cold. Our door did not lock, the basket to the coffee maker was missing.We canceled our booking for the second night.

By on Apr 15, 2019

Review comment responded on Apr 19, 2019

I am very sorry that you were given a substandard room. I will pass the issues you mentioned to the housekeeping and maintenance staff to look into and fix immediately for future guests.

Super 8 by Wyndham Madison East

4765 Hayes Rd, Madison, WI 53704
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