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Recent guest reviews

We spent 5 nights at the Hotel Lanai in late September 2019. We thoroughly enjoyed our visit in every way. The front desk staff, Sara and Eve were great. Most of our meals were at the hotel with a great breakfast. The building was classic plantation look with beautiful grounds. The room interiors were contemporary in style, with an overdoes of tech to control shades, lights and a/c. We did have a few complaints. The overuse of tech to control lighting. The bedside lamps were useless for quiet reading. The doors were heavy and slammed shut, knocking you around. For a 5 night stay there was not enough dresser/closet space. Overall a great find and visit.

We stayed mid-July during a vacation to Molokai, Lanai, and Oahu celebrating my birthday. We knew from previous reviews to expect a small sized room, and it was, but at the same time, the Lanai room option is modern, clean, and includes Toto toilets. The only negative we encountered is the property website room description states “relax on your own private lanai (porch) and take in the views” but the porch is not private and shared with the room across the hall. Our second room door opened to the right side of the porch and the room across the hall has a door that opens to the left side of the same porch. While we were only staying two nights and enjoyed sitting in the porch rocking chairs, it wasn’t what we expected and the web site is misleading. Also, cannot expect the porch to be quiet and peaceful, as the restaurant is very busy at dinner time and into the night where there is constant noise from the parking lot and guests coming and going. The breakfast was better than expected offering a full breakfast buffet including hot items. All of the staff on the property were friendly and helpful. We appreciated the bottled water placed in our room refrigerator. The property is beautifully landscaped and in walkable distance to the park, city (only a few blocks), and grocery store. Overall, we’d recommend Hotel Lanai to others.

Very nicely renovated. The rooms, while on the small side, are well done. It's location in Lanai City made it very convenient to wander around. When they say "continental breakfast" included, this is underselling. The provided daily breakfast was much more than that.

Be very careful about booking here and giving them a one night deposit because they will not return it if you need to cancel. I was not informed at time of booking. The confirmation you receive via email highlights a 30 day cancellation policy. At the very bottom of the confirmation under “guarantee “ it is stated your deposit is non refundable no matter when you cancel. It is extremely easy to overlook this policy where it is placed in the confirmation and under the “Guarantee” section. I had to cancel 2 months in advance and lost my $350. I think this is very unethical

I really loved the small-scale motel w/its trendy/modern decor. From the moment we arrived the hostess was very hospitable & made us feel welcome. It was Memorial Day & the restaurant was closed yet she brought out muffins and coffee for us while we sat in the lobby awaiting our room to be readied! Loved the modern decor including Toto toilets. The bed was super comfortable! Heavenly! The hotel is close to town & theatre. Wonderful location! The next morning we dined on the outdoor patio surrounded by the tall Cook Island Pine trees. There were large, modern, over-sized floor lamps and white string lights, too. It would have been lovely to dine there during the evening, as well. I’d stay here again in a heartbeat!

This hotel definitely captures the “old Hawaii” feel, while having the amenities and luxurious extras of a four seasons resort. Fully renovated, the hard wood flooring and “smart” features really make this place feel high class. The staff is very friendly and welcoming. On weekends, this hotel features different artists from other islands playing acoustic music in the restaurant, which is a whole other highlight of this hotel. A frequently changing menu, the restaurant features delicious entrees much of which is cooked with locally grown produce. The hotel is located directly above the main town, that has several restaurants and a the islands only grocery store. All in all, this hotel was an amazing and peaceful stay, very convenient. Will definitely stay here again!

I stayed in Hotel Lanai for the other month and it was great! The place was recently renovated (still smelled like new paint in some places) and it is apparent there was a lot of attention to detail in the selection of the artwork, materials, furnishing ... even the restaurant was excellent! A place to get gourmet meals on Lanai! Got inside and outside dining seating. Upon check-in by the friendly staff, they walked me to my room, gave me my complimentary chocolate chip cookie (really good), and showed me how to operate all the fancy controls. Everything electronically and remotely controlled. 2 type shades (sheer and solid), lighting, climate control... all from a panel just inside the door. My only complaint is that it would be nice if there was a more easily reachable light control when lying on the bed. Some rooms got a lanai but regretfully I was not one of those lucky ones. The lanais got stairs going down to some nice walking paths, and there is a fire pit (I did not get to check it out in the evenings), but looked nice! Bed was comfy, big ... somehow too big (and high) in a way! It pretty much filled up the room, so there wasn't any space to put a nice chair to sit and relax. TV was huge and probably heaven for TV lovers. But for myself, I turned it on once as I'm not much of a TV person. Bathroom was nice, walk in shower ... and an automatic toilet that opens up when you walk up to it, complete with seat warmer and bidet (if you choose to use it)! The hotel is just at the end of the main drag in Lanai City. Stores and restaurants all within 3-5 minute walking distance. Gas station a 2 minute drive from the hotel. Parking is right outside the hotel and they did not charge any extra for that. There is a breakfast buffet that was really good. Portugese sausage, other meats, potatoes, rice, fresh fruits, yogurt, cereals, bagels, bread & toast, coffee, hot water & tea, fruit juices ... so a nice variety! A very nice (and much cheaper) option right in Lanai City as compared to the $1,000/night room rate quoted for Manele ! Would definitely stay here again!

Very nicely renovated hotel. All original windows but all new everything else, extremely comfortable bed, big screen tv, nice bidet that raises its lid when you’re near. Beautifully redone. Close to everything in the quaint city of Lanai. The only downsides: Definitely not sound proof, every noise from other rooms can be heard. Very tight and small room. Limited space for luggage and clothing. Very small refrigerator. Lots of construction directly outside our windows, though, when completed, the landscaping will be top notch. Upsides: The staff was very friendly and helpful. Very clean throughout. See review above. I would highly recommend staying here as an option to the much pricier Four Seasons, although they are both owned by Ellison. Be sure to stay in a room with the lanai, especially if you’re claustrophobic or ask for a larger room!

Lanai City and Hotel Lanai is like entering a time machine and going back to an era when life was easy, slow and small town wonderful. This place is a lovely stop although we didn't stay here. We had a drink, at the bar (friendly staff and great musical duo) and ordered a few appetizers instead of dinner. The food was delicious although a small portion so don't go super-hungry. When the duo started playing several people wanted to dance but be warned. Their liquor license does not include dancers so you can't dance here. The decor is Lanai chic/ plantation house slick and worth going in to see.

We stayed our first night on Lanai and the Hotel Lanai before heading over to The Four Seasons. After reading all the TripAdvisor reviews I was a little apprehensive- and was grappling with how the rates could start at $250 on weekdays and $300 on weekends. Boy was I pleasantly surprised. The hotel closed in May, 2018 for a 7 month top to bottom renovation so ALL of the prior reviews are essentially reviewing a different hotel. It looks like I am the first reviewer since the hotel reopened just before Christmas, 2018. The rooms have been gutted and fully renovated. We reserved the less expensive garden room. Our room #3 was compact with just a queen bed but the 9-10 foot ceilings made it so it did not feel cramped. It featured every possible high tech feature - starting with an electronic display panel to control the lights, shades, climate control etc. The bathroom features a $2,000+ Toto bidet/toilet combo. The lid lifts automatically when you approach and it flushed, cleans itself and closes the lid when you are done. High end amenities and beautiful tile work completed the bathroom. Our room also featured a gigantic smart TV (at least 60”, maybe 70”). The bed had high end linens and a great/pricey mattress. If we were staying longer I would opt for the larger/more expensive room. This room had limited space to unpack but we were just living out of our suitcases for the one night. We also had dinner at the restaurant - it was another pleasant surprise and one of our best meals so far in Hawaii. There was also live entertainment (Friday and Saturday nights). The menu was very creative and reasonably priced. The included continental breakfast was a nice spread that included eggs, thick cut bacon and potatoes as well as fried rice in addition to the usual selection of continental items. Service was friendly and professional. We had no issues with noise - our room was quiet. We stayed here because we were arriving after 7pm on Lanai and I wasn’t in the mood to spring for another $1,000+ for an extra night at The Four Seasons. I had very low expectations based on the other TripAdvisor reviews. As you can see I was wowed and I would highly recommend this hotel for a longer stay - but understand it is a duty hotel and has no resort amenities.

LANAI AVENUE, Madison Wisconsin

Hotel highlights

  • Walking distance to East Towne Mall
  • Onsite dining

Located within a leisurely stroll of East Towne Mall, Lanai is within a few miles (5 km) of Madison Area Technical College. This 11-room hotel offers guests a restaurant.


Savor a meal from the comfort of your room with room service, or grab a bite to eat at the onsite restaurant.


All 11 rooms provide ironing boards. Hair dryers are also available.

Property features

Onsite parking is available for a fee.

Room options

Reviews from Trip Advisor

Trip Advisor aggregated rating

82.0% of guests recommend this hotel

Total of 223 reviews

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