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Baymont Inn & Suites Madison West

2.5 out of 5.0

Recent guest reviews

Way to many kids in pool and hot tub. Breakfast was nothing ..

The front desk person was uninterested in our needs. The breakfast wasn't that good. However, the room was clean and neat, the bed was comfortable also

But...the hotel needs work. Exterior door made me try my card usually 5-10 times before unlocking. If room has joining door with other room, fixing the lock on that door should be a priority. Instead I had a bench pushed to keep that door closed? It otherwise just popped back open until the door chain stopped it. Phone in room also didn't work.

Manager's happy hour was a nice touch to Friday evening.

A very nice hotel that has a great location, updated rooms and friendly staff.

We got this hotel for a good deal at 75.00 for a king. Its a nice clean hotel could us some upgrades or fixing up. The bed is good, pillows SUCK even with having 6 of them LOL. Some I saw in reviews did not like it had only stairs, I don't get it as its only 2 floors OH NO you need to walk up one flight of wide steps!?!? Heated Pool was nice and jacuzzi was just what we needed. Breakfast was OK nothing special just your basic make your own waffles, some hard boiled eggs, oat meal, Cold cereal, fruit and bought from the store pastries. Some of the little things would have bugged me if I paid full price but the price we got was so good and the location where we wanted.

This was a good hotel...was comfortable and a decent price for the area. I would stay here again

All around poor experience including the dirty pool and hot tub.

A perfectly adequate hotel. Nothing fancy. Beds were too soft for my back but not bad. Nothing to write home about but happened to be I. The perfect location to help our kids move into their new apartment across th freeway. Plenty of restaurants nearby. Clean. Great pool and hot tub area. I would state here on a repeat visit.

This hotel is a bit outdated but it was clean and convenient for the price. The staff was very nice. The free breakfast was adequate. I would stay again if I get in the area.

Nice place to stay for a vacation time, family trip or business

One of the two queen size beds was very close to the air conditioning unit, which made it hard to sleep through the night.

Staff went out of their way to accommodate us. Very happy with them. Room was good. Hotel noise not bad.

Nice facility, clean and comfortable room, but it smelled funny the first evening. Better the next day like it had not been used in a while perhaps. An elevator would be helpful and we were surprised a facility as nice as this had none. Breakfast was adequate with several options. Plenty of free parking. Staff were friendly and helpful.

We came to town for a wedding. It was my husband and I. We loved the place was perfect for us. Nice and clean. The staff was friendly when booking we asked if it was easy to get to where the reception was and they said yes. they did not lie was right down the road a couple blocks. very happy

Swam, nice place to stay. Friendly guest.,breakfast not fantastic

You get what you pay for. Older hotel, dark decor, a few "smells". But, very friendly staff. The room passed for comfort and cleanliness, especially given how little time actually spent in the room versus visiting, etc. The price is unbeatable in the area and the location is great. Overall, the price paid to actual value received is about even. I would choose to stay again, so long as the staff keeps working as hard as they do with what they have to work with in this older facility in need of a face lift.

We really enjoyed our stay at Baymont Inn & Suites. The staff were friendly & the drinks were inexpensive. It was close to everything we came to Madison for. It's very pet friendly which is a plus. I would definitely recommend the inn to anyone wanting a wonderfully nice place to stay.

When we arrived the first room had a dehumidifier running full blast in it. Most of the dressers were water damaged, so we asked for a different room. The second room had a scent of smoke, so we asked for another room. The third room was ok at best, musty smelling. Beds were ok. Pool had some maintenence needs with chipped tiles and discoloration. One peculiar thing was when we left for breakfast(not too shabby-probably the best part of this experience), the room across the hall from us was a residence and that room was nasty looking. Needless to say, I'll spend the extra $20-$30 a night to avoid this in the future.

The staff could not have been more helpful. wonderful continental breakfast including make your own waffles. very very nice pool and jaccusi. room clean, well equipped with amenities and safety rails for handicapped wife. could not have had a nicer stay. will stay there again when in Madison(which is often)

8102 Excelsior Dr Madison WI

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Baymont Inn & Suites Madison West places you within 2 miles (3 km) of Capital Brewery and Pleasant View Golf Course. This hotel has 129 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's also close to Death's Door Spirits Distillery and National Mustard Museum.


Dining

Free continental breakfast is offered each morning. Savor a meal from the comfort of your room with room service, entertain your taste buds with a drink at the bar/lounge, and mingle with other guests at the free daily manager's reception.


Rooms

All of Baymont Inn & Suites Madison West's 129 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and desks are other standard amenities.


Property features

At Baymont Inn & Suites Madison West, guests enjoy features like an indoor pool, a fitness center, and a spa tub. There's free parking, and an airport shuttle for USD 40. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas, 3 meeting rooms, and a meeting room.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Baymont Inn & Suites Madison West

Everyone (14) Couples (12) Business (12) Family (12) Other (6) Friends (5)
1
Everyone

Way to many kids in pool and hot tub. Breakfast was nothing ..

By on Jul 4, 2017

3
Everyone

The front desk person was uninterested in our needs. The breakfast wasn't that good. However, the room was clean and neat, the bed was comfortable also

By on Jun 4, 2017

3

excellent staff!!!

Everyone

But...the hotel needs work. Exterior door made me try my card usually 5-10 times before unlocking. If room has joining door with other room, fixing the lock on that door should be a priority. Instead I had a bench pushed to keep that door closed? It otherwise just popped back open until the door chain stopped it. Phone in room also didn't work.

By on May 12, 2017

5
Everyone

Manager's happy hour was a nice touch to Friday evening.

By on Nov 3, 2016

4

nice location.

Everyone

A very nice hotel that has a great location, updated rooms and friendly staff.

By , from Manitowoc, WI on Sep 6, 2016

4

not bad if you get a good deal

Everyone

We got this hotel for a good deal at 75.00 for a king. Its a nice clean hotel could us some upgrades or fixing up. The bed is good, pillows SUCK even with having 6 of them LOL. Some I saw in reviews did not like it had only stairs, I don't get it as its only 2 floors OH NO you need to walk up one flight of wide steps!?!? Heated Pool was nice and jacuzzi was just what we needed. Breakfast was OK nothing special just your basic make your own waffles, some hard boiled eggs, oat meal, Cold cereal, fruit and bought from the store pastries. Some of the little things would have bugged me if I paid full price but the price we got was so good and the location where we wanted.

By on Aug 29, 2016

5

nice hotel...would stay there again.

Everyone

This was a good hotel...was comfortable and a decent price for the area. I would stay here again

By on Aug 29, 2016

2

not clean, breakfast poor, smelled of old smoke.

Everyone

All around poor experience including the dirty pool and hot tub.

By , from crandon, wisconsin on Aug 28, 2016

3

good location for our needs.

Everyone

A perfectly adequate hotel. Nothing fancy. Beds were too soft for my back but not bad. Nothing to write home about but happened to be I. The perfect location to help our kids move into their new apartment across th freeway. Plenty of restaurants nearby. Clean. Great pool and hot tub area. I would state here on a repeat visit.

By , from L on Aug 21, 2016

4

convenient and quite

Everyone

This hotel is a bit outdated but it was clean and convenient for the price. The staff was very nice. The free breakfast was adequate. I would stay again if I get in the area.

By , from Lakeville, MN on Aug 18, 2016