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AmericInn Lodge & Suites Madison West

3.0 out of 5.0

Recent guest reviews

The walls of our room were paper thin. You could hear everything next door. Also, the wifi was not reliable. The furniture is top big for the room. The desk was up tight to the bed so you were able to hit your head on it in the middle of the night. When contacting the staff about issues, they gave us a 20% discount card. Like we would stay there again??? Never. There was a boys hockey tournament in town and they put us in the midst of the teams. Not wise and we had no clue what was going on until the kids came back, oy!

There was a dog that barked for 3 hours straight in the room next to me. Called and complained and nothing happened. At check out complained again and was told to call back in a couple days to talk to manager have called 3 times and left numerous messages and no call back will never stay there again

My room was clean, quiet, and the beds were very comfortable. The hotel was able to accommodate my request of a room away from elevator and stairs. Their evening reception had a nice selection of food and drink as did breakfast. I was very happy with my visit and will definitely go back the next time I'm in Madison.

One person at front desk, had to wait a minimum of 10 minutes to check in and the two times I needed something. Room was very small for two, with little room to walk. Hair on bathroom floor. Bed was comfortable and slept well. I would not go back.

Nice one night stay in Madison - everything was great. We didn't have time to partake in the manager's reception or breakfast but I am sure it would have been nice as well. Friendly staff - clean room.

Room had oodles of cobwebs along the ceiling... no one who cleans must ever look up. Insisted they clean, even tho no cleaning staff at nite. After they did I needed to brush all the ceiling junk off my bed. Disappointed!

This place is pricey yet convenient location to West Mall.

We stay at this hotel every time we come to Madison for a Badger game - love it!

Pleased that the reviews were accurate. Only comment to the downside was the limited exercise facility. Other than that for the money an excellent value.

Very nice hotel in an excellent location. A lot of choices for breakfast. Highly recommended

We enjoyed our time be night stay but the bed was not comfortable at all. Seemed just like an old worn out mattress. Other than that it was fine. The breakfast was ok.

The location of the hotel is great, which is also close to several restaurants and grocery stores. The breakfast was good. This is an old facility but the room was clean. There is no elevator access, if you plan to get inside from back door.

Nice room but no view. Just not in an area with a view, but, nice room. They do have a guest happy hour with appetizers and drinks (except no drinks on Sunday when we were there). Walking distance to a couple restaurants. One thing to watch...they charged me $30 on my card, but don't credit the card at checkout or next day, it may be days before this happens or you may need to contact them to get it done. Seems very odd as I have never experienced this long hold charge from other locations.

My visit was a week long and was required for business. The hotel had everything I required and the no hassle wi-fi was appreciated.

We enjoyed the reception with wine and New Glarus beer. Great chicken wings and nachos too! The breakfast was above and beyond other hotel/ inn breakfasts..... The coffee station was replenished frequently with great coffee. The staff were exceptionally accommodating and friendly with suggestions on where to eat dinner. i would definitely plan to stay here upon a return trip to Madison. A great location!

very nice hotel nice staff the room was very clean. the bed was very comfortable

This hotel was a little noisy at night and in the morning. They have a great managers gathering with free food and beer. The room was clean with a comfy bed. The hotel staff wasn't particularly friendly. I would still come back.

We chose this hotel because of it's location and price. Their free breakfast was awesome. We will stay here again.

Hotel staff was great , room refregerator was noice and bathroom door was delaminating

Beds hard as a rock. Garbage trucks emptying dumpsters at 3 am right outside the hotel very loud

516 Grand Canyon Dr Madison WI

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Within a short walk of West Towne Mall, AmericInn Lodge & Suites Madison West is within 2 miles (3 km) of University Research Park. This 3-star hotel has 120 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi. Also close to this Madison hotel are Elver Park and Vitense Golfland.


Dining

Start your day off right with a free full breakfast offered each morning. Savor a meal from the comfort of your room with 24-hour room service, or make new friends at the free manager's reception.


Rooms

All 120 soundproofed rooms provide microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hydromassage showers, hair dryers, and free toiletries. Free newspapers, free local calls, and ironing boards are also standard.


Property features

At AmericInn Lodge & Suites Madison West, guests enjoy features like an indoor pool, a fitness center, and a spa tub. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Standard Room, 1 King Bed with Sofa bed

King 1 | Sleeps 5

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 5

Guest reviews for AmericInn Lodge & Suites Madison West

Everyone (36) Business (2) Couples (12) Family (11) Other (1) Friends (2)
2

noisy!

Everyone

The walls of our room were paper thin. You could hear everything next door. Also, the wifi was not reliable. The furniture is top big for the room. The desk was up tight to the bed so you were able to hit your head on it in the middle of the night. When contacting the staff about issues, they gave us a 20% discount card. Like we would stay there again??? Never. There was a boys hockey tournament in town and they put us in the midst of the teams. Not wise and we had no clue what was going on until the kids came back, oy!

By on Jan 16, 2018

1

horrible service no follow through with complaints

Everyone

There was a dog that barked for 3 hours straight in the room next to me. Called and complained and nothing happened. At check out complained again and was told to call back in a couple days to talk to manager have called 3 times and left numerous messages and no call back will never stay there again

By on Nov 4, 2017

5

clean and comfortable!

Everyone

My room was clean, quiet, and the beds were very comfortable. The hotel was able to accommodate my request of a room away from elevator and stairs. Their evening reception had a nice selection of food and drink as did breakfast. I was very happy with my visit and will definitely go back the next time I'm in Madison.

By on Oct 30, 2017

3

marginal

Everyone

One person at front desk, had to wait a minimum of 10 minutes to check in and the two times I needed something. Room was very small for two, with little room to walk. Hair on bathroom floor. Bed was comfortable and slept well. I would not go back.

By on Oct 18, 2017

5

great one night stay

Everyone

Nice one night stay in Madison - everything was great. We didn't have time to partake in the manager's reception or breakfast but I am sure it would have been nice as well. Friendly staff - clean room.

By on Sep 23, 2017

3

could of made me happy

Everyone

Room had oodles of cobwebs along the ceiling... no one who cleans must ever look up. Insisted they clean, even tho no cleaning staff at nite. After they did I needed to brush all the ceiling junk off my bed. Disappointed!

By , from Minnesota on Sep 9, 2017

2
Everyone

This place is pricey yet convenient location to West Mall.

By on Sep 4, 2017

5

great breakfast and comfortable hotel

Everyone

We stay at this hotel every time we come to Madison for a Badger game - love it!

By , from Chanhassen, MN on Sep 3, 2017

5

americinn stay

Everyone

Pleased that the reviews were accurate. Only comment to the downside was the limited exercise facility. Other than that for the money an excellent value.

By , from Pennsylvania on Sep 3, 2017

5

nice hotel with friendly staff.

Everyone

Very nice hotel in an excellent location. A lot of choices for breakfast. Highly recommended

By on Sep 1, 2017