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Pestana Promenade Ocean Resort Hotel

4.0 out of 5.0

Recent guest reviews

Can’t fault this hotel in any way whatsoever. Five star treatment from every department within. Food was exquisite with an excellent array of choices. Restaurant cleanliness and food hygiene was as good as it gets. Rooms were clean and spacious. While I was there I had to call on the services of a doctor who arranged an admission to hospital for further treatment. I have to say the attention I received from the hotel desk staff and in particular “Mena” was so attentive throughout our 3 week stay. There is no doubt my wife and I will be back to Madeira an in particular to the Pestana Promenade Hotel.

Beautiful apartment overlooking both the sea and the hotel gardens. All spotlessly clean and well equipped kitchen. Lovely cotton bedding. Friendly hotel staff, Very convenient for promenade walking...right along the coast into Camara de Lobos. The busses are really frequent also.

Great hotel. Fabulous location and view. Extremely quiet. All staff very attentive and helpful. Very good breakfast choice. Great pool and spa facilities. Ocean view over the luscious gardens was beautiful. Superbly clean. Cannot fault this place. A pleasant 30 minute stroll into town, or buses 01, 02, 48 as well as the Hop-On Hop-Off (Yellow and Red companies) stop right outside (bus stop 17), as well as airport bus. Plenty of restaurants close by. A very relaxing time indeed.

Pestana Promenade enjoys an excellent sea front position just to the west of Funchal. It takes 45minutes to walk into the centre if you are so inclined. Buses stop outside, and there are taxis available. the hotel service was excellent, friendly, nothing too much trouble. Madeira is a beautiful very friendly and provides everything from adventure to fine dinning and everything in between. we will return!

Our maid delighted us every day with a pleasent suprise with hiding my small teddybear in our apartment. One day reading my book in my bed and having my husbands reading glasses, then sitting on the soffa and watching TV, then sitting in bath and then sunbathing on the balcony. Exellent sauna.

Our first holiday (but not our last) at the Pestana Promenade hotel and everything was excellent: location, accommodation, dining, facilities and service. Well Done Pestana! We will see you again next year...

I spent a week in the hotel in a large family room all to myself. On the ground floor with doors opening out to a private terrace and the garden. Delightful, view of the outdoor pool, garden and the sea. Calm and quiet in January. Very comfortable.

Beautiful hotel and grounds, very clean with really nice staff. Lovely side sea room over looking the sea. Upgraded us as it was our wedding anniversary with decorated swans, flowers and a chilled bottle of bubbly. Bathrobes and slippers were a lovely touch. Will be returning next year for our annual Madeira trip. Thank you Pestana Promenade for a wonderful holiday

Can’t fault this hotel at all. The receptionist was efficient and helpful. The room was large with a sea garden view over the infinity pool. Service good and rooms clean if a little worn. I enjoyed the breakfast and “happy hour”. Although 3 miles from the city centre there are loads of good quality restaurants around and a taxi rank outside as well as a hop on hop off bus stop. Really enjoyed the entertainment in the evening which goes on til 11pm.

We love this hotel. The views from the sea view rooms are superb. The staff are professional and very helpful in all aspects of our stay. Lovely food in both restaurants. Access to the seafront promenade makes easy walks to Funchal (20-25 minutes). If you want a summertime experience in the depths of winter I would recommend Pestana Promenade. We hope to be back next year.

Rua Simplicio dos Passos Gouveia Funchal

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool and indoor pool

Within a short walk of Centro Comercial Forum Madeira, Pestana Promenade Ocean Resort Hotel is within a mile (2 km) of Barreiros Stadium. This 110-room, 4-star hotel welcomes guests with 2 restaurants, an outdoor pool, and an indoor pool. It's on the boardwalk and also close to Botanical Garden and Madeira Casino.


Free buffet breakfast is included with your stay. Enjoy dining at Deep-Blue and Breezes, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


The 110 rooms are air-conditioned and have an array of amenities, including balconies, refrigerators, and safes. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, and bidets. Rooms also include phones.

Property features

Pestana Promenade Ocean Resort Hotel features an indoor pool, an outdoor pool, and a fitness center. Self parking is offered for EUR 4.50 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and tours/tickets. Other amenities at this beach hotel include a sauna, free WiFi in public areas, and 2 meeting rooms.

Room options

Double or Twin Room, Sea View

Full 1 | Twin 2 | Sleeps 3

Superior Room, Sea View

Full 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

94% of guests recommend this hotel

Total of 1894 reviews