Galo Resort Hotel Galosol4.0 out of 5.0
Recent guest reviews
I was fortunate enough to stay for 6 weeks in this hotel and I enjoyed my time there very much.. Perfect food for me, huge variety of vegetables and salads in the evening, healthy options for breakfast too. Friendly, attentive dining room staff.. Relaxed hotel with lots of facilities. Long opening hours in the gym so I could find time to use this very well equipped facility.. Thank you every one at Hotel Galasol.
Stayed in 2016 so second visit, construction work going on, but as I work in construction, home from home. The noise came from the construction site at the top of the road who are breaking out the rock! the name gives it away. The hotel has no way of controlling this,the same way as when I returned to Manchester I was given the room 126 right next to the external chillers which even though it was minus 1 outside didn't switch off, although in this instance £150 would have sorted it. My stay was excellent, yes I had little people, a few ants, lizards when it was warm, and in between the rain, apparently you also get mozzies, if you don't want to meet them stay in the UK. I met with the general manager at a social event, a sound man, I met with a barman, a sound man, both committed to looking after their guests. You can't ask for more than that! God willing I will return in 2018
I have just returned from a stay at this hotel. First the positives....nice indoor and outdoor pool (only used indoor) Good gym facilities. Breakfast buffet has good selection. On arrival I was in an older style room, further away from reception. It was a big room and quiet. Well apart from the noise of toilet and shower from other rooms. The bed was comfortable though. Unfortunately I wasn't the only one to think so, as I had to fight some tiny ants for my bed! I explained to the reception staff, asking for the room to be treated with ant repellent and to have new bedding. I did get new bedding but I don't believe the bed was moved and the room treated. Why would I think this? Because the following morning the ants were waking me up, on the bed! Consequently I asked to change rooms. This was done, but I really was made to feel that they were doing me a huge favour. My new room was more up to date but unfortunately I could hear everything from the room next door. There was an adjoining door. Ear plugs came out. I ate at the restaurant in the evening twice. The food was fine, nothing special but the service left a lot to be desired. There is a big building project going on at the moment so you do hear this during the day. But unless you want to sit by the pool all week it wouldn't really bother you. Well it didn't bother me. Parking is lacking, but I did manage to find a space when needed. I wouldn't rate this hotel 4 star, it's a 3 at best in my opinion. Would I recommend? No, I'm sure there are much better options on Madeira.
We stayed for a week as the base for a group walking holiday. Our room was spacious and very comfortable, and buffet breakfasts and evening meals were excellent. All staff we encountered were friendly and helpful. A few reviewers have mentioned noise from the adjacent construction site - this did not affect us as our room was at the opposite side of the hotel, but it could be an issue for those with rooms closer to the building work.
I'm dissappointed for several reason: -We booked a room with Seaview but we had a roof view with a little bit view over the sea. We had to go on the balcony to have a view. We spoke with the receptionist and with a nice smile she said that it was normal and didn't give me a solution!!! -The receptionist have a nice smile and very polite but when you have a problem it's like if you speak to a wall! It's not very pleasant when you are in vacation. -In my room there was a noise from the toilet practically all the night (like a strong whistle) so I couldn't sleep. I have been to the reception and I tell the receptionist the problem. She says she will do something in the day. But she do nothing. If she do something there was no result. So I spend another night with the noise in the room . When the women who clean the room come, she heard the noise and asked somebody to repair it and it was done! (thank you for her job who was well done). -There was an error for the reservation and the receptionist asked me double price. I was happy to take my booking otherwise I don't know what it will passed. It was in the beginning of my stay, but I had the same problem at the end of my stay. At this time I was really unhappy. The receptionnist never give us excuse! -There is a good fitness. The courses are during the meals.
We are staying at this hotel at present and they are building all around the hotel. There has been a jack hammer going most of the week between 9am and 6pm so sitting by the pool or in our room is hardly relaxing! We refused to accept the first room we were given as it had a pile of rubble and blocks at the rear of the patio! We were given no notification of the work taking place which is why I am writing this review to warn others to check. On a positive note the hotel is clean, the staff are usually helpful and the food is excellent.
My wife and I had a great holiday using this hotel as a base to travel by rental car around the island. Good location and great friendly staff. The food, service and facilities were all very good. The resort was maintained in very good order and was exceptionally clean.
A very comfortable hotel with great facilities and nice decor. Indoor and outdoor pools, sauna area, spa, great gym, diving school, tour agent/bike rental and a nice choice of restaurants in the hotel and nearby. Especially liked the salads and sandwiches from the pool bar for lunch. 15mins drive to airport (hotel shuttle and taxis are very affordable) and to Funchal (public bus is super cheap). The rooms are large and clean, comfortable beds, and the extra bed for our daughter was a proper real bed. We slept great all week, sometimes with the balcony doors open - the only noise we could hear was the waves crashing on the cliffs below. Best wifi I've ever used in a hotel. Our teenagers enjoyed the outdoor activities (hike to Pico Ruivo, horse riding on the levadas, dolphin watching trip) and our 9-year-old loved the indoor pool. Note that it's 1.35m deep which is perfect for adults and older kids, but too deep for very young ones. Outdoor pool has a very shallow paddling area, but it's not heated and feels quite refreshing in winter. We were visiting white a part of the resort was under construction in winter 2017-2018 and the hotel's own access to ocean was not available. This didn't disrupt our vacation at all and we got a nice discount. We were able to use the neighbouring hotel's services and took a quick dip in the Atlantic, too.
Arrived today at Gala Resort in Madeira, first visit... booked room with seaview; unfortunately in reality our room has view on a building site with 2 towering cranes. We had been told at time of booking that a neighbouring hotel is being renovated but no works between 23/12/2017 -1/1/2018 (however neighbouring would mean next to and not in front of....). It turned out that the neighbouring hotel is in fact..... the same hotel, Gala Resort. Queried at the Front Desk and had been told that we were warned about ongoing renovations...YES WE WERE, BUT we were told that it is the NEIGHBOURING hotel. I still insist that we did not get what we booked. Reception is not committed or motivated to assist. We even asked for, and were willing to pay for an upgrade. I shall review again on any progress.
This hotel was such pleasure to stay at! We were welcomed very professionally and friendly as soon as we arrived at reception. Breakfast buffet had a great selection of healthy foods that we absolutely loved, my partner really enjoyed the omelette station with friendly omelette lady each morning who was always smiling and happy to make your omelette dream come true. The gym was also of a high standard - as a regular gym user I personally thought that the Galo gym was very well equipped and also had classes you could join! The bedroom was huge and very clean with always polite and smart looking housekeeper.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Galo Resort Hotel Galosol places you next to Ponta da Oliveira and within a 15-minute walk of Reis Magos Beach. This 123-room, 4-star resort has 2 outdoor pools along with a full-service spa and 3 restaurants. On the beach, the resort is also close to Palheiro Gardens and Palheiro Golfe.
Free buffet breakfast is served each morning from 7:30 AM to 10:00 AM. There are ample dining options with 3 onsite restaurants, including Atlantis Restaurant, which specializes in local cuisine. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.
All 123 recently renovated rooms feature balconies, private yards, and minibars. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, safes, and phones.
Guests of Galo Resort Hotel Galosol have access to a full-service spa, 2 outdoor pools, and an indoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for EUR 36.00 per person roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa resort include a children's pool, a fitness center, and a sauna.
Reviews from Trip Advisor
81.0% of guests recommend this hotelTotal of 347 reviews