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Enotel Lido

5.0 out of 5.0

Recent guest reviews

Our first impression was that the the hotel was lovely but the food was certainly not worth what we paid for. An outbreak of Novo Virus was in the hotel when we arrived and my partner became very ill with kidney failure due to severe dehydration,and the hotel was all the time trying to sweep it under the carpet,insisting that we had brought the virus in.We lost 4days of our holiday due to my partner being hospitalised,with no refund for thedisaster inflicted on us by this hotel.

This stay was very enjoyable. The rooms are excellent as long as you get a refurbished one. The staff are quite friendly and the facilities are excellent. The food is quite good most of the time, although there is not a lot of variety. The beef was gorgeous, but the pork was inedible (gristle and fat). There is always something to eat. The biggest drawback for me is that the staff in the dining room want to limit the amount of water you drink. Very odd. We struggled to get a second glass and they wouldn't let us have a bottle. The entertainment was pleasant enough and the pool area is gorgeous. I would certainly go back.

Whilst holidaying in Funchal we were passing Enotel and enquired about using the spa. The hotel receptionist was very helpful and booked us in for spa treatments the next day. If you book a treatment you are also allowed to use all of the facilities for a couple of hours, which made it good value for money. We had a lovely time at the spa - we were welcomed with robes, towels and locker keys. Our massages were very relaxing. We made good use of all of the pools, jacuzzis etc, even joining in with a great aqua aerobics class! A morning well spent at Enotel.

We started at 2am on Monday morning to get to Gatwick to fly to Funchal at 7.30am we only got to Funchal on Tuesday as we couldn’t land again we flew via Gran Canaries and back to Faro in Portugal we we eventually got to a hotel at 7.30 pm for overnight stay! Up again at 3am to go back to airport to try again Shattered we eventually arrived in Funchal at 9ish and got to hotel by 10:30sh. Big problems in getting into Funchal airport as usual it’s about time they sort out a new place to put an airport for all weather as it’s becoming ridiculous. They have spent fortunes in two luxurious sea ports for luxurious liners visitors but forgotten the airlines !!! The hotel is great will write more towards the end of visit.

This property deresves 5 stars BUT 1.When i booked 4 months before thr trip i had specifically requested quiet room. i sent a reminder email 2 weeks before departure. Both emails remained unanswered and when we turned up they allocated the noisiest room next to the drier machinery and next to rooms being refurbished! It spoilt 3 days of our holiday before we were moved. 2. The matresses in all rooms are extremely uncomfortable and need urgently to be changed as you can feel the bed springs through. 3. Some people complained of tummy upsets---keep off the mussles ! Having said that: The management does listen to client complaints om the reviews: the cold indoor pool was heated to a fab 80degs. They re-introduced tablecloths on the tables ( I would rather not, to save the washing and the planet) but they did heed the reiviews, whcih is a sign of a good hotel management. The hotel was lovely and the staff were super pleasant. Food was great and tasty and good variety. Wasnt keen on the Sushi trerstuarant---too much food and not tasty. Drinks were bountiful and never long queques. Lovely robes in room to wear down to pool. Entertainment was a bit hit and miss. I am a great fan of the saxaphone andwas thrilled to see we had a saxaphone player on Mondays---he realyy didnt want to be there and half heartedly atteempted to play. Left and went to bed ! Hotel was 45mins walk into town which was great---slight incline, but you can take the bus if you wish. Big shopping centre, the Forum, about 10 mins walk ( on the left as you exit the hotel). Has a big Pingo Dolce supermarket with its own restaurant. Nice seafront walk along the promenade. Was lucky with the weather as it was 19degs.

We spent 7 nights here, courtesy of Jet2 and we have to say we found the hotel faultless. There was ample space in the 5th floor room, with the advertised sea view. Cleanliness was spot on, as was the service and friendliness from the attentive hotel staff. We found the meals to be varied and with ample choice to suit all tastes in the main dining area, with a more intimate atmosphere in the specialist restaurants. There were ample facilities, gym, spa and so on, and there were plenty of loungers around the pool. Entertainment of a good standard was provided each evening, and there are many areas throughout the hotel for relaxing. The location is within a short walk to the centre on Funchal, or if preferred, a very short bus ride away. When we stayed, there were supposed to be maintenance works taking place. We neither saw, or heard, any disturbance caused by this during our stay. All in all we would very highly recommend this hotel.

I admit my review is partly influenced by the room we were allocated. On the 8 th floor with direct sea views and a huge balcony .It had been refurbished and was lovely. The room contained a fridge, TV with 3 English channels (2 of them news) and a wall safe which was free and very easy to use .Also kettle in every room. Every day fridge was filled with large bottle of water and soft drinks. cleanliness was excellent throughout hotel and in room. Atlantic buffet was good and varied (although we would have liked the meat cooked a little more), Enjoyed the Italian very much. You do have to book the other restaurants early in your stay. Enjoyed swimming in the heated Indoor pool, and the Aqua gym classes. However I wish these classes were advertised more widely as very few attended. We enjoyed everything about the hotel and location was good. Straight out to a flat promenade. we also caught the yellow Bus nearby for a tour of Funchal and Rio lobos

My wife and I stayed here for 6 days and for us in our early 50's had a fantastic time. staff so tentative and food is incredible. It is about a 35 min walk to the centre but is a lovely walk and if you want you can get a taxi for EUR5. Although all inclusive we ate out one night and so many restaurants to choose from. So happy we chose here. Steve and Mandy

Just come back from 7 days with First Choice. We have stayed at the Lido before and it was as good this time. We paid for the Seaview Suite and this was excellent, a double-sized room with separate lounge area and an enormous balcony with >180deg sea views. It was a little faded looking but the hotel is currently in the middle of refurbishing all of the rooms, so this won't be long in happening. Check-in was very good, made better by having had a taxi transfer; though the airport is very civilised as well. It is worth booking the themed restuarants as soon as you can as they can fill up quite quickly, the addition of the Bistro on the seafront is a welcome one; we enjoyed this the most. The Japanese was standard fare though it is good to have it cooked in front of you; the Italian was better than our last visit as more effort was made to transform it from it's normal day-time role of the poolside lunch / snack area, the multi-course menu with leave you over-full, so leave space for dessert; the Madeiran was good also, but you need a sweet tooth to get the best out of it (which I don't have). The Atlantique (buffet) that is used for breakfast and non-booked meals is okay, but would be very same-ey if you ate there every time - take advantage of the cooking station on the back wall if you want a bit of variety - and a fresh omelette for breakfast. The rep mentioned that there had been some local outbreaks of a sickness bug but we didn't encounter it thankfully - but I was surprised that the restaurant staff weren't promoting the use of the hand-gel on the entrances - and that most people didn't use it either whether reminded or not! Bar staff at both bars were excellent again - Roberto, Filipe and Riccardo, thanks for your time, humour and drink sizes! Pool was generally quiet even thought the weather was good, so getting a lounger was never an issue. BE CAREFUL around the pool in bare feet as it can be very slippy on the smooth tiles. Loungers have been replaced since last time and were good; parasols let the poolside down as they are very tired and some don't stay up - come on Enotel, it's letting your visual impression down here (and it was the same last time). The bottom of the pool is also missing a few tiles, but these aren't sharp edged so are okay Facilities in the room are good, with plenty of English TV stations, bed was enormous and comfortable, the room was made up every day before 11am and the maid was very pleasant. If you want to walk in to Funchal it is a 40m downhill stroll to the sea front, a few minutes more to the cable car and old town where there are numerous bars, restaurants and coffee shops if you want some variety. Watch out for the very annoying Pestana time-share touts (English) after you get past Reids. If you want to go on the cable car or toboggan, I suggest timing it for when there isn't a cruise ship in the dock as it is very busy when there is / are some. A taxi back up the hill was less than 7Euro from the rank by the central park / cathedral. In the opposite direction is the shopping centre where there are numerous clothing outlets and a supermarket (Pingo Doce) where you can get snacks etc to add to the endless food at the hotel (and some good deals on wine for 5Euros and less). You can also walk out on to the seafront from gates on either side of the pool (with room-key re-entry) and walk to the Lido or just along the front past the numerous cafes and bars. A little further to the right (90m+) is Camara de Lobos - a nice fishing village where Churchill did a lot of his painting.- walk there / taxi or yellow bus back. The area has obviously suffered from some winter weather as some of the palms are looking a little sad, but everywhere was spotlessly clean as always and I'm sure it will recover over the summer. While you are there, be sure to take at least one trip out. We have done the Enchanting East and the Western Tour - both are full days and are great value for money. All in all, we really enjoyed our return and would go again - to Madeira and to Enotel Lido..

The hotel is fantastic with a unique location. The staff is very friendly and available, especially the sportsbar man Pedro Reis always ready to satisfy the needs and the wishes of the customers. The rooms are excellent and the all-inclusive option is very good.

Rua Simplicio Dos Passos Gouveia, 29 Funchal

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Enotel Lido places you next to Lido and within a mile (2 km) of Barreiros Stadium. This 5-star hotel has 317 rooms and welcomes guests with 4 restaurants, a full-service spa, and an outdoor pool. Also close to this Funchal hotel are Botanical Garden and Madeira Casino.


Dining

Enjoy the ocean views at Atlantico, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

All of Enotel Lido's 317 air-conditioned rooms provide free minibar items, furnished balconies, and free bottled water. Guests can expect free WiFi and plasma TVs with digital channels and pay movies. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Safes, phones, and desks are other standard amenities.


Property features

Enotel Lido features a full-service spa, a nightclub, and an indoor pool. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include an outdoor pool, a children's pool, and a fitness center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

86.0% of guests recommend this hotel

Total of 2707 reviews