Enotel Lido5.0 out of 5.0
Recent guest reviews
We visited during peak season in August. This hotel is truly stunning and the staff do their upmost to ensure you have everything you need and more. A good example is the drinks choice and bar staff: we were all inclusive, and having stayed in many 5* all inclusive resorts in Europe, this usually means 5-10 cocktails and local drinks are available - then premium drinks at a price. In this hotel, everything is premium and they'll make you anything you want! I asked for an espresso martini and it was made straight away. They have Jonny Walker whiskey, Smirnoff vodka, famous grouse etc. All available. Pedro in the sports bar is very friendly and would always great me in the morning and we'd share a joke together. Superb service. The rooms are decent. We had one on the 8th floor with a sea view. The views are stunning and I'd ask for a higher room with a sea view. Our room had a nice bath, decent shower and generally well presented. The main bedroom had a king bed, TV, fridge, safe etc...the balcony was on the small side but pleasant. We enjoyed a drink on the balcony and watching the beautiful backdrop. The food is amazing. This is one of the most important facets of an all inclusive for ourselves. Reading some other reviews - don't know where you stayed, but with 5 restaurants and the selection available in the sports bar and main restaurant, how can you complain?! The Brasserie was my favourite. This needs to be booked in advance at the reception desk. Wonderful food albeit limited choice. You can order off the all inclusive menu, but you'll pay for it. I really enjoyed the mushroom starter and veal main course. The Japanese, "Kai" was very good. There is A LOT of food, so make sure you're ready to eat!! All of the food is cooked in front of you. There is a range of fish, meat and traditional Japanese style food. Very good - we ate there twice. Again, book at the main desk. Sittings are 7pm or 9pm. The Italian restaurant has the same sitting times as Kai. The food is very good, and there is vast amount of it! I ordered the seafood pasta (stunning) and the veal - both main courses and couldn't eat desert! A note on this one: it's open during the day under the buffet lunch/snack style area. There is food served 10am - 6pm and loads of choice, we skipped the main restaurant as this option allowed us more sun and we wouldn't need to change. The main restaurant is wonderful. There is a huge choice for breakfast, lunch and dinner. We had some stunning beef and the duck was superb. If you like fish, there is plenty of choice and I really enjoyed the fresh omelettes in the morning. Cheeseboard is awesome! Amazing service, your glass is always topped up and the atmosphere amongst working colleges is very positive. We didn't eat in the Madeira restaurant as others had advised the choices weren't as good as the others. To be frank, we stayed for 10 nights and found the main restaurant so good, that we didn't want to risk it. If we'd stayed for 2 weeks, we'd have booked this one too. Overall, the food is really good and you'll not be disappointed. The entertainment is something I never book my holiday around and it's pretty standard all inclusive stuff. Goes on until 11:30pm. It is varied and something different on. The location is excellent. Funchal is within walking distance. Roughly 20 mins on foot. We walked several times. The CR7 museum is amazing. I'm not a football fan, but found it very interesting and breathtaking. €5 is a bargain. There is a wonderful surprise of "the smallest country in the world" which is free! This is a must and very interesting. Wonderful viewing platform too. The cable car (I'm petrified of heights!) is a must. I was scared on the way up, but the toboggans are available at the top and offer an alternative (and traditional) way down. This is one of the more notable attractions and traditions of the locals. Really good fun. There are also very interesting gardens at the top of the cable cars. Most people will be fine on the cable cars - my fear of heights is pretty bad! They're about €11 euro and the toboggans are €15. You are "driven" by two men, really good fun and highly recommended. We did the West Tour which was €30pp. This was a full day and you're picked up/dropped back to the hotel. The hotel will give you sandwiches and a drink but we bought a light lunch out. Many good stops including the glass lookout point, natural swimming pools, waterfalls and the two highest points on the island. Really good sights, photo opportunities and information on the history and culture of the island. The spa is breathtaking. There is a saltwater pool, two jacuzzis, steam room, two saunas, Turkish bath and indoor pool. Really special. Lighting and atmosphere is special. Make sure you visit. Gym is decent. Good free weights section, some decent machines and cardio equipment. The hotel staff take a yoga class, aqua aerobics and there is a spin class you can attend. The inflatable assault course in the bay is €7 and very good fun. Give it a try if you're feeling adventurous. Life jackets are provided and it's a short swim. For younger guests and you'll need decent balance and the ability to pull yourself out of the water. We saw some larger tourists struggle - basically, if you're not in shape, don't bother! It's pretty tiring, but very good fun. We did this twice - very cheap and the water is very pleasant. Almost like a bath. If you like sea life; take a snorkel! The bay is brilliant for snorkelling. We saw many fish and other people found a ray, barracuda and we even saw some small sharks feeding in the next bay - not to scare anyone, these we 2-3 foot in length (at most) and were no where near people. We saw them whilst walking through the tunnel, very interesting as I like marine animals. The natural swimming pools contain small fish too. This is probably the best hotel we've experienced. The staff, food, drinks, atmosphere, location and stunning facilitates really make this a special place. Madeira is a stunning island and we both agreed that we'd return here over the 5 previous 5* all inclusive (all 4.5/5 on here) hotels visited. We were very lucky to meet some very friendly people. The guests are French, German, Spanish, British and Italian. Not just brits abroad, which I find more pleasant. Esp. On holiday! Stu, Clare, Raj, Rinks: enjoyed your company! Thank you Enotel Lido. We have enjoyed a brilliant holiday and your hotel had a huge part to play. We will rerun!
02-16 August 2017 second time at Enotel, room on 10th floor, pool and sea view, air conditioning, tv, power points, cupboard/drawer space/free safe, cleaned daily, bathroom shower/bath/toilet/bidet/sink/mirrors, balcony with table and chairs, location on the coast, short walk to the Atlantic Ocean and local well priced Lido facilities, coastal walk path towards capital Funchal and towards the east - the hotel has large pool with small kiddies pool adjacent and shower facility, numerous eating outlets with varied fare, including main Atlantico restaurant on floor 2 for breakfast, lunch and evenings meal, Vela di Canale restaurant serving food 10.30 while 1800 including pasta, pizza, burgers, chips, cold meats, salad, slices of various cakes, various ice-creams, juices, hot drinks, Sports Bar with excellent service from the memory staff, Pedro, Richardo (el Gordo) and their colleagues with snacks served including various pizza slices and crisps with nearby snooker table, outside eating/resting from hot sun area where evening entertainment occurs 5 nights out if 7, upstairs moonlight bar for other 2 nights of live shows followed by disco dancing, day time activities include daily morning stretching and yoga hour, midday daily aqua-gym in the pool, twice-weekly or more water-polo, table-tennis competitions for the kids and big kids, kiddies club and indoor gym for spinners, etc, many thanks to Niurys the Entertanments Guru ably assisted by everybody's friend Carlos, boy the energy he brings to aquagym! The kids love him! Other colleagues whose names I cannot spell never mind remember but complete a very practice friendly team who main objective is to make everybody's holiday pleasurably! Two key points to make over our two visits 2015 and 2017, many of the staff are still there, good place to work, good staff and secondly, the General Manager is visibly in attendance and accessible to one and all - first class!
Wonderful friendly hotel where all the staff are very helpful and nothing is too much trouble. Meals drinks and accommodation were excellent.Pool area well supervised and clean. Just a short walk to Restaurants shops and taxi rank
We stopped for two weeks in early August as a couple in our 20s without children who are bound to travelling during the school holidays. We have stayed in similar star all-inclusive resorts over the last couple of years in different countries. We were not disappointed at all by our stay at Enotel Lido. We thought the food on offer was plentiful and there was always an array of options. The themed restaurants are great and certainly do need to book them early during your stay as they slots do get booked up. The alcohol was predominately branded and the local varieties were also great. The location of the hotel in the Lido area of Funchal is particularly lovely with a few restaurants and shops nearby. The hotel has a lovely view over the ocean which I think would be rare if stopping in Funchal centre. The hotel staff are wonderful and have an excellent acquisition on the English language and helped out on any queries or questions we had. The guest relations were great in helping me to arrange a special surprise for our 1st wedding anniversary. We have never really engaged with the evening entertainment on previous holidays but really enjoyed the music played in the lobby bar over a glass of brandy as well as the entertainment on offer in the moonlight and the sports bar. The entertainment itself is very low audience participation which certainly suits us whilst chilling on holiday. Similarly we don't fancy engaging with the day time entertainment but have to note that many people did and they were always happy and smiling and really enjoying the aqua classes, table tennis, yoga and water polo which all were delivered well by the team. The pool area was great with plenty of sunbeds, if you got up before 10am, which we think is more than appropriate for such a busy and popular hotel in peak season. Some sunbeds got the sun all day and some were in the shade so something for everyone really. You can always find things to pick out and improve but when we sat down to think about is there anything that improve our stay the only thing we wondered would be if the indoor pool could have an hour of "adult only lane swimming" to help work off some of the extra calories being consumed! It is also important to remember the hotel isn't solely for one operator (even though we booked with Tui and had a great experience) so it is great to meet a range of people. A really lovely stay in a lovely hotel with wonderful staff. I don't think you will be disappointed at all. We certainly weren't and would return in the future. Although we do feel like we have ticked Madeira off our to do list, for now!
Just back from a weeks stay at this all inclusive hotel . Our room was a suite which was roomy and very quiet . Could do with a little up dating but other than that it was nice . The staff at the hotel were lovely very friendly and smiling . There is a lovely a SPA area but is quite pricey . The hotel has five stars on the outside and first choice say it is a 4t plus however the food is pretty poor and is the weakest part of the hotel The main restaurant never had the air conditioning on and was very stuffy and dimly lit. Very poor choice of foods, hardly any decent meat dishes and some of the food was not cooked properly . I had a chicken curry which was pink when sliced . None of us are fussy eaters but we struggled to find anything nice . The last night we went out to a restaurant and paid 70 Euros for dinner !! Breakfast was the best meal and the lunch menu was the same every day ! The specialist restaurants were ok but again very few meat dishes , the Italian had a small piece of under cooked fish or veal for the main course . I'm not sure what the point of the Japanese restaurant either . Very poor and not property cooked . Food for children was very limited and the burgers at lunch time were greasy . The pool area is very small for the size of the hotel and was difficult to get sun beds as people reserve them even though it says the hotel police it , they clearly don't . The staff don't pick up used glasses etc by the pool during the day and it looks very untidy with cups and plated by the end of the day . They seemed to have very few staff in the bar areas . The Thomson welcome meeting was shambolic . The rep was very nervous as some one from Thomson was watching her . She spoke too quickly and didn't even tell us about a large shopping centre up the rd . The room was hot and there were no drinks available . Thomson just want you to buy over priced excursions . We found the same excursions for half the price in the town . There was a problem with our coach pick up , a coach stopped out side the hotel . My husband enquired if this was for us . The driver said he didn't think so as he was here to collect people who had been delayed in the week. He didn't have a list with names on it . Contacted the help line who said we were not on the pick up list so get a taxi and they would reimburse us at the airport . Half way there a text came through to say we were on the list so they would not give us back our 30 euros !!! How convenient !! The main areas never have the air conditioning on , just leave the doors open !!! The air con in the rooms is great . The hotel is at best a 3 star it's over priced big time . Don't book here !!!
We have just returned from this wonderful hotel having stayed 10 nights all inclusive. We arrived midday and were amongst several other holiday makers and we encountered what appeared to be an unnecessary delay at the check in desk, it took some time, however, we were greeted with a smile and provided plenty of information. Our room was not quite ready so we were informed to take lunch. One of our group had a wheat allergy and one of the reasons we chose this hotel was due to the positive reviews concerning allergies. We were looking out for the Gluten free options which were clearly marked, although on one occasion the Gluten free labels had been left out from lunch (near miss!), so we made a point of checking with the Chef, who, was willing to cook up something whenever we asked. The food was plentiful and in my view varied, it was always fresh and hot and as I say the Gluten free option was superb. The usual type of food was on offer and I think fish hit the menu every day. The staff in the restaurant from breakfast to evening meal worked really hard and were always smiling and willing to speak. Our rooms were large and clean with a good side view of the sea, it was cleaned daily but what I would say, is that basic items were not re-stocked as often as they should have been. Whilst we were away one of our party had a birthday, the hotel obviously noticed the birthday cards and left a bottle of Proseco in the room for the birthday girl, nice touch! The hotel is well placed for a walk into Funchal, approximately 20/25 minutes and the walk out towards Ponta Gorda and Ponta da Cruz are also very pleasant. The hotel evening entertainment is what you would expect and great fun, different shows in either the lobby, moonlight room or out by the pool. The day entertainment staff work really hard and I have to give a big shout out to Carlos! we bullied him (although he liked it) into water polo on most days, the aqua aerobics, Yoga, table tennis and even the bingo were all good fun, well done to you all. My only observation is that the pool area can get quite crowded and the way the sun beds are laid out emphasises this, there is a hotel policy about not saving sunbeds, which I agree with, but that didn't stop the 6am die hard's! Overall a really good hotel with mostly very pleasant staff who were always willing to help, it was clean, well located, good food and local drinks, I would have no hesitation recommending the hotel or even staying again.
Enotel Lido has all the potential to be a true 5 star hotel but sadly lacks in some areas to truly get there. Checking in was a painful process which took an hour to get served and complete, only to find that once we had checked in with reception our rooms were not ready and there was a further hour wait for them to be made available. We arrived at the hotel at just after lunch so would have expected the rooms to be prepped and available. We had 2 rooms booked, same floor next to one another but they were of a totally different standard, one newly refurbished around the bathroom area and the other was a typical 1990s 3 star standard. However the hotel itself is good, clean and well presented the real issue lies with the entertainments. The hotel is laid out with the rooms around the pool area and it is here that the hotel decides to put on the evening entertainment. Loud music fills the space and pumps out until 11:30 pretty much every night. This is fine for some I am sure but when you have small kids (which a lot did) it is just too much. Also during the day the team have the music cranked up just a little too high so sitting around the pool area tables it is hard to converse. The kids entertainment comprises a ping pong table with a single ball and an antiquated football table. The hotel is not short of room so should consider and proper kids area with some video games etc All my moans aside the food is excellent and it plentiful and the all inclusive is exactly that, you won't go hungry or thirsty that's for sure. A beautiful position and a nice hotel, but 5 star ? Not quite
This is the best hotel we have ever stayed in abroad thus far. Room was very large, was a side view but still spectacular. Amenities, staff, food, entertainment was first class. The staff arranged trips and meals in the 4 themed restaurants, besides the usual buffet meals which were served all day. The waiters in the pool bar were exceptional, and came round with drinks all day long.
Stayed at Enotel Madeira for two weeks with my boyfriend and was pleasantly surprised by what a beautiful island it is and how friendly and kind everyone was. We were a little bit apprehensive before arriving as we thought the hotel may not be for us as we are in our 20s however we were wrong, there was a great buzz around the place with a real mix of age groups and families. We had a great room on the 9th floor which looked over the sea and the pool. The cleaners were fantastic and I really liked that if you wanted a lie in and put the "do not disturb" sign on the door, they always came back later and made up your room. From the entertainment team, Carlos was simply amazing, such a genuine and friendly young man who ensured everyone was having a good time and would come around to chat and say goodbye to you before you left. His aqua aerobics classes were ace and we never wanted to miss them! He was so funny! My boyfriend also really enjoyed the water polo as I did as a spectator. Entertainment at night was good with a range of dancers/singing and it's nice that there are two locations for this: the moonlight bar inside and on the terrace outside. The food was plentiful and there was always something available throughout the day/night. You have two options for lunch: the pool side buffet or upstairs in the main restaurant(more choice there) this was good to change it up a bit. We tried all of the restaurants and our favourite was the Brasserie(based just outside the hotel) The other three restaurants were the maderian, Italian and Japanese which are well worth a visit but you need to book early. The main buffet had loads of choice and was varied but we still ate out ourselves on three different occasions as we wanted a change. Our only problem over the whole holiday was at the grill in the main buffet. We received chicken which was pink and pork which was also raw in parts. If you do fancy eating out I'd highly recommend La Vaca Negra (just a 10min walk away) this is an Argentinian restaurant which does the best steak I've tasted. The cable cars and tabagon in Monte are also a MUST. The Ronaldo museum was also good for fans and it was only €5. We also used the water sports which is only a 2min walk away from the hotel and again the staff are lovely here. We went parasailing- it was epic! To summarise, this hotel is great for all age groups, we had an AMAZING two weeks and would highly recommend staying here! Ignore all negative, niggly comments because it's what you make of it! Well done Enotel 😀
I stayed here with a friend for one week in low season and the hotel was about half full but seemed busy.Our room was on the fourth floor,the hotel is essentially a large U shape,the points face towards the sea. Our room was facing inwards towards the pool, on the right as you look from the promenade,I found that this side didn't catch the full sun but we had a great sea view.The balcony was a good size but there wouldn't be much privacy when the rooms either side are occupied. The facilities are listed on the hotel website,i used the indoor pool, the unheated outdoor one was just too chilly,i also tried the free spa facilities.I didn't see a life guard around the pools but they may have them in high season when more children are around. There are four restaurants on site,the main one is the The Atlantico which is open for breakfast ,lunch and dinner, there are light refreshments,drinks and ice creams available in the Italian cafe on the ground floor throughout the day.Some of the restaurants are used once per week for free as part of your meal plan and have to be booked.You can also book a table in the Brasserie,not in the complex but a very short walk along the promenade,accessed by a gate which you can reopen with your door key card. The hotel is clean with a lovely design.Entertainment is varied,shows are held each evening in the bar downstairs. The bedrooms are very comfortable with good facilities and some extras like free cold drinks in the minibar and slippers.We discovered that if you want to use the power points then you have to have the wall lights switched on.The air conditioning is a little noisy but we didn't have to use it really.The weather was changeable which i am told is common for the region,sunny spells with sudden short showers,it was fairly humid however. I would pack a light waterproof jacket . I would recommend this hotel to anyone,you could easily spend your days in the complex. Buses run by the hotel with stops very near for Funchal,fare was 2 euros,taxi drivers offered to take us into town or back for the same price as bus fare per person. There is a small shop which sells gifts and basic toiletries,you can find supermarket a short walk along the promenade if you forget anything.You can also book excursions in the reception area,a word of warning though,if you plan to take a boat to go dolphin/whale spotting or fishing then i would take something for seasickness as a precaution.The sea is deceptive and can be a great deal rougher than it looks.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located within a mile (2 km) of Barreiros Stadium, Enotel Lido is within 2 miles (3 km) of Madeira Casino. This 5-star hotel has 317 rooms and welcomes guests with 4 restaurants, a full-service spa, and an outdoor pool. Also close to this Funchal hotel are Botanical Garden and CR7 Museum.
Enjoy the ocean views at Atlantico, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
All of Enotel Lido's 317 air-conditioned rooms provide free minibar items, furnished balconies, and free bottled water. Guests can expect free WiFi and plasma TVs with digital channels and pay movies. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Safes, phones, and desks are other standard amenities.
Enotel Lido features a full-service spa, a nightclub, and an indoor pool. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include an outdoor pool, a children's pool, and a fitness center.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 2461 reviews