Enotel Lido5.0 out of 5.0
Recent guest reviews
We travelled in October 2017 around the time of the Monarch Collapse. We were looked after very well during this period we were ATOL protected so did not incur any further costs. We arrived in a taxi swiftly From the airport.We had booked a suite and whilst dated was very clean however the air con leaked within 2 hours and the balcony had no sun what’s so ever. We were quickly moved to a new suite with sun on the balcony. Not sure if the suite was worth the extra money maybe if you were a family it would suit better. Note that some of the suites do not get sun on the balcony. On the Monday morning the renovation work comencecd on one of the wings of the hotel. Whilst I appreciate that hotels need to perform building work we were not informed by the tour company or the hotel . The noise was incompatible with being able to sit outside either on the balcony , round the pool or in the bar round the pool. In fact one day it was so bad we went into Funchal and did not return until after 1700. Due to the building works the hotel was only at half capacity so less people, we still struggled to get a seat in the bar during the evening. We were lead to believe that the west wing would be closed in due course for renovation. Sometimes there was a wait for lifts as only the lifts on one side of the building were working The spa and indoor pools was brilliant and definitely a plus point. The drinks were very good with branded names . The bar service in the reception was excellent. The food was hit and miss with some good choices but on several days nothing of note. Nor did I like that a number of tables were presented with no table clothes not what I expected of a 5 star hotel. We tried the pre bookable restaurants which were good and provided a change to the main buffet. The hotel is ideally situated for access to local buses and within walking distance to the Forum shopping centre and a 40 min walk and into Funchal. Funchal was wonderful and we diid the cable car and toboggan run. We also did a couple of days out on the local buses with a city tour and a visit to Gabo Geria excellent days out. The hotel employs some very good staff , the reception team were good and very knowledgeable to there guests. I would return to Maderia and to Funchal but would stay somewhere else. Good points Excellent staff and service Indoor pool and spa Good location Improvement required Food we have stayed in similar hotels with better food With hindsight not sure if a suite was worth the extra monies. Check with hotel on state of building work and renovation
I went to Enotel Lido Madeira for a full body massage for my boyfriend’s 22nd Birthday. The wonderful receptionist Orlando and the beautiful ladies (Daniela, Tatiana and the blond lady with curls and glasses) at the spa made our day memorable and even went an extra mile to make it Brilliant. For sure we will be back for another massage and also stay! If you are thinking of staying at this hotel for sure you will not regret it! Xoxo Laura and Chris Thank you for everything!!
Just returned from our first trip to Madeira. The island is lovely and the people so friendly and welcoming. The hotel staff were all lovely and cannot do enough for you. The rooms were spacious with TV Fridge , Hairdryer and safe. The pool area is lovely and there were plenty of sun loungers. (we had surprisingly good weather) The buffet for breakfast lunch and evening meal has ;lots of choice. Beef pork chicken, fish and lamb dishes. Rice pasta salad fruit, cheeses etc. Hot and cold desserts, There is also snacks available next to the pool area and in the sports bar. There is a Japanese, Italian and madeira which you need to book in advance. The entertainment is low key with music and also a madeira evening. The staff worked incredibly hard especially for the New Years Eve gala which was lovely. The on site spa is lovely with a 5% discount for your first visit a 60 min full body massage is E75 and the indoor pool and gym are also good. They also have a friendly hawk that comes to the hotels so that the pigeons are not around at meal times ! Reception is on the 6 floor and you go down to the 2nd floor to the restaurant and 1st floor for the pool, spa and gym. We were on the 6th floor and did not have any concerns with the noise although I think the opposite side has been refurbished (our room was a little dated) It is in a good location and the walk into Funchal is about 40 mins. Outside and turn right and one straight road past the Casino and down the hill. Outside of the hotel there are bus stops to the left and the right The local bus takes you to Funchal for E1.95 each. You can also catch either the yellow open top tour bus - from E14 or the Red open top bus from E17. The cable cars cost E11 one way and the toboggan down if E30 for 2 people (plus a tip at the end). The palace gardens are lovely and only E1 to view We could not see the palace as the president was in occupation but we did see his Labrador cisi. If you turn left out of the hotel about 10 mins walk this takes you to the Forum Shopping centre where there is still a C & A shop. The cinema is here to and starts at E6.95 for a ticket. They still stop the film part way for an interval ! If you take a taxi do not ask for the cost Say you want the meter to be used as the cost should be about E8 but if you ask the price they charge from around E30. Reids hotel is lovely for a special afternoon tea if pricey E39.50 per person. They have a flower festival in Feb and in June countries compete to win who puts on the N Y eve firework display. The island is approx. 274 square miles and around 255k people with 112k of these living in Funchal The flowers are lovely including Birds of paradise and Proteus. Madeira apparently means wood and the language has male and female words eg obrigado is male thank you but obrigada is female thank you. We also did a trip to the West of the island which went to the Sky Walk in Cano Girao, Ribiera Brava Porto Moniz where we stopped for food overlooking the natural pools and camara to lobos which is a small fishing village. Your can hire cars or bikes and there are lots of organised walks and tours. There are so many lovely restaurants to eat out and places to drink It is really clean and safe with a lovely atmosphere. The Christmas decorations were stunning and there was a fair and circus at the main port area, Thoroughly recommend the island for a laid back holiday with lovely scenery and walks which is probably why they say around 84% of visitors return. A great first visit Thank you to all the staff for making our stay enjoyable.
just returned from our first visit to this hotel and Madeira Could not fault the hotel for it's cleanliness and the rooms we had on the 3rd floor were superbly appointed I agree with some of the previous comments regarding the food. It could have been hotter and it was very repetitive. My main critique with the food would be on new years eve when it was a buffet served as one sitting for the entire hotel. It was like being in a bun fight. Have to say the entertainment in the bar downstairs at night was dire we only went once and that was once too much special shout out goes to Carla on reception. I had a problem with the taxi transfer we had booked and Carla sorted it immediately for us Madeira itself is stunning. the firework display on new years eve was incredible and everyone is exceptionally friendly and helpful would definitely return both to Maderia and the hotel just make your own entertainment.
This is our second visit to this hotel and would not hesitate in returning or recommending. The food and drinks are excellent, the staff are amazing and cannot do enough for you, big shout out to Pedro in the sports bar, he was brilliant. Rooms were lovely again. We only used one a-la-carte restaurant this time, the food and service was great but some guests made me embarrassed to be British, complaining over nothing, rude to the hard working staff and absolutely no manners. The staff however handled them very professionally. Outdoor pool was freezing my only recommendation is that this should be heated (even if only in the winter months). New Year fireworks were awesome so well worth visiting at that time. Can’t fault it! Thank you Enotel Lido.
Our third visit of the year for a December birthday. Many thanks to the reservation manager for my requested room and to the hotel for the card and bubbly. Easter, autumn and the Christmas lights, with so many return guests it is a very relaxing and sociable time. Another fabulous holiday in Madeira.
An excellent location if you like lounging by a pool or sunbathing on concrete beaches.The hotel gives an all inclusive experience with a variety of excellent opportunities to experience all the beautiful vistas and interesting features that Madeira offers.Jeep safaris, sunset cruises, aerial chairlifts and shopping experiences galore.Concerts and other entertainments can also be easily accessed.
Great customer service /staff everywhere. I would highly recommend this hotel but, we found the food let the rest of the services down. The food, we thought [party of four], was disappointing, it was often only luke warm, sometimes cold and again some had been on the counters for too long and was dry. The hotel did a great job providing a Really good Gala dinner on Xmas eve with a choir. The quality of the food was totally different from the daily food despite there being many many more guests in the restaurant. Great value holiday with Jet2 who also provided a great service [as usual]. Evening entertainment needs improving. it seems to be the same year in year out according to regular guests at the hotel [which to be far were quite a few]. The restaurant and bar at the poolside were good, but again some time the food was not warm enough. Tea and coffee making facilities in the room were available on request.
3rd time at the Enotel. Always a great stay. Great customer service /staff everywhere. Especially Marina in guest services. I would highly recommend. Really great Gala dinner on Xmas eve with a lovely choir. Great value holiday with Jet2 Few niggles - Evening entertainment needs improving. it seems to be the same year in year out. Speciality restaurants all excellent with the exception of the Brasserie which was OK but not great. Can't wait to go back
A lovely, comfortable hotel with outstanding cleanliness and as others have said, the staff can't do enough for their guests. The hubby and myself like to lie in when on holiday and can often miss breakfast, but this wasn't a problem because they provide a slimmed down breakfast buffet on the ground floor from 10.30am to 12.30pm then there are snacks available all day. You will not go hungry at this hotel. I was a little surprised that there were no tea/coffee making facilities in the room and it wasn't until I got talking to another guest, that you can simply ask for one. So I did, and within minutes it arrived. The hotel takes a bit of getting used to going up and down floors for meals, entertainment, bars etc. and you can wait some time for the lifts but it didn't help when 1 played up while we were there. Entertainment could have been better but then again I'm used to Thomson Gold with comedians and UK singers. Saying all this, I would definitely go back again and recommend without hesitation.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located within a mile (2 km) of Barreiros Stadium, Enotel Lido is within 2 miles (3 km) of Madeira Casino. This 5-star hotel has 317 rooms and welcomes guests with 4 restaurants, a full-service spa, and an outdoor pool. Also close to this Funchal hotel are Botanical Garden and Formosa Beach.
Enjoy the ocean views at Atlantico, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
All of Enotel Lido's 317 air-conditioned rooms provide free minibar items, furnished balconies, and free bottled water. Guests can expect free WiFi and plasma TVs with digital channels and pay movies. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Safes, phones, and desks are other standard amenities.
Enotel Lido features a full-service spa, a nightclub, and an indoor pool. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include an outdoor pool, a children's pool, and a fitness center.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 2635 reviews