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Casa Velha Do Palheiro

5.0 out of 5.0

Recent guest reviews

We so loved our stay at the Casa Velha. And at such a lovely time of the year in Madeira, when all of the summer flowers are coming into bloom. From the moment we arrived we were treated royally. The staff are wonderful, so friendly and attentive, a joy to be around. Our accommodation was just gorgeous. We stayed in a beautifully decorated Golf Wing room with generous proportions and a beautifully appointed bathroom. Fresh flowers, fruit and wine greeted us in our room, such a treat. The best thing though was the wonderful food we enjoyed in the superb restaurant. What an experience that was. We so enjoyed our stay and want to extend our grateful thanks to Celeste and all of your wonderful staff who made us feel so welcome. Thankyou Fernanda, thankyou Daniel and everyone who made our stay so memorable. Can't wait to come back to the Casa Velha.

From booking the hotel to departure the standard of service from all the staff was excellent. A much needed rest in a wonderful place. The situation of this beautiful house is a joy. The rooms are spacious calm and immaculately clean. Everyone is so helpful and generous of their time. Thank you so much everyone for your kind attention to detail.

Hadn't been to Madeira before, such a good choice to stay here, from the moment we arrived to check out, we thoroughly enjoyed our stay. Restaurant was excellent, chef & his team certainly produce some fantastic food. Golf course an enjoyable challenge, gardens fabulous. Will be back!

It retains the feel of a vintage Madeira and everything you see Madeira is...nature... a beautiful garden, ocean views, lush greenery and valleys and the service is not only 5 stars but the staff make it feel like Madeira and home.

Having stayed in many of the best hotels around the world, this place takes some beating. The location is amazing, the long winding road up to the hotel and golf course is a challenge, but the reward is so worthwhile. The hotel is perhaps considered slightly 'old fashioned' by some as it exudes a quiet composure, but this is really special. The restaurant takes the place to another level, first class menu, and served with style. Staff are a delight, always attentive but never in your space, brilliant. For golfers, the report provides a challenging and difficult course, however, the course is truly beautiful. Put this place on your bucket list!

We chose this hotel because we are passionate garden lovers and it even exceeded our expectations. The staff are very wecoming, the bedroom was bigger than we expected and the food was very good indeed. But above all you feel you are staying on a great estate and even though the gardens are open to the public they never felt crowded. One thing is sure, you will never stay in a more beautiful site. It's perfect for a honeymoon and although it's 20 minutes from Funchal there are free shuttles twice a day. Finally because of it's height above sea level it will almost never get too hot here.

Stayed there for a week and was surprised to see it was a 5 * hotel. Everything was outdated - the rooms, the mattress, the lack of air conditioning, the bugs, the birds flying around the breakfast room, the lack of service... Has been let go and needs a good manager to update it and get it back on track.

Charming hotel, very exclusive and luxurious. Set 500 metres above Funchal this high quality 5 star hotel is a beautiful place to take a holiday. Set in Palhiero gardens that are of outstanding quality and provide an amazing variety of plants and trees, all freely availability to walk around as hotel residents. The hotel itself is very peaceful and relaxing with an excellent spa and outdoor pool area which is secluded. Breakfast is excellent with eggs coked to order from the menu and evening al a carte meals are superb providing a fine dining experience. Evenings are quiet no entertainment with after dinner drinks taken in the lounge or library adding to the sophisticated experience of this high quality establishment. Staff are attentive without being interfering and are most obliging when needed. Rooms are lovely, we had a ground floor one with an outside terrace away from the main building which I would highly recommend, very clean and well maintained with super fast free wi fi. There is a tea room adjacent the hotel which is lovely and provided something different for a snack or afternoon tea, be aware that you are a good taxi ride away from any other restaurants or bars and there are no shops within walking distance however the hotel provides an efficient shuttle into Funchal although times are limited. A taxi into town will cost 20 euros. We had a free golf package at the attached golf course Palhiero. Really good challenge however the quality of the courses had been impacted by some recent heavy rain taking bunkers out of play for a couple of days, however it soon recovered for later in our stay. The course is interesting and a good challenge, easy to get to by a short shuttle rude or a 15 minute walk, buggies are preferable as it is a 7.5 mile walk on hilly terrain. The golf club terrace over looks Funchal providing stunning views and an alternative place to take lunch in the sunshine even if you are a non golfer. If you like to get away from it all this is the place to go, if you like lots of activity and entertainment this is not for you!!

A bit out of town but superb lodging in nature with excellent service. A real treat for couples who enjoy style without pompe. Would stay there again anytime. Worth staying a few days while visiting the island. Wish the levada in the vicinity were open again.

A very medicre room set in fine gardens and that is where the positive experience eneded. The evening meal reminded us why Nouvellle Cuisine went out of fashion a long time ago. Tiny portions, exorbitant prices could only be attractive to 80ies yuppie idiots. After the thoroughly disappointing evening meal, we had great hopes on the breakfast to come. Unfortunately, we were badly disappointed. As we entered we were left completely alone, not asked if we would like coffee or tea, not asked if we would like an egg, which had to be ordered extra. And it wasn't even busy. 5 memberes of staff were were waiting 3 tables but seemed to be interested in anything else but their guests. After waiting 10 minutes, we made our way to the buffet under our own steam (still without coffee) to find a half empty buffet, no plates, and only to return to a table that didn't have butter. The choice on the breakfast buffet was poor. After we managed to attract the attention of a member of staff and asked if we could possibly order an egg, his shirty response was "yeah, ok" with a shrug of his shoulders. This is 5* luxury for £300 per night!!!

Rua de Estalagem 23 Funchal

Hotel highlights

  • Steps from Palheiro Gardens
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Casa Velha Do Palheiro places you next to Palheiro Gardens and a short stroll from other popular sights like Palheiro Golf Club. This 37-room, 5-star country house welcomes business and leisure travelers with a golf course, a full-service spa, and free breakfast. Madeira Stadium is also nearby.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7:30 AM to 10:30 AM. This country house is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

All of Casa Velha Do Palheiro's 37 individually decorated rooms provide minibars, coffee makers, and safes. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Phones and desks are other standard amenities.


Property features

A local mainstay since 1804, Casa Velha Do Palheiro offers a golf course, a full-service spa, and an indoor pool. There's free parking, and an airport shuttle (available on request) for EUR 30.00 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury country house include an outdoor pool, a fitness center, and a sauna.

Room options

Deluxe Double Room Main House

Full 1 | Sleeps 2

Double or Twin Room, Golf View

Full 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

94% of guests recommend this hotel

Total of 462 reviews