Easy checkin and great service!
Staff was kind and breakfast was nice, but had problems with the heat in first room and the room I was moved into because of the first room heat situation.
Staff was ok, night clerk let us chill in the dining area. The attention to detail just wasn't there, the way beds were made and towels folded. Basically juat a place to sleep
Easy check-in. Great value. Clean and secure property. Quiet.
Broken smoke alarm, found mouse and cockroach in room. Front desk staff were super nice but can’t really help with that kind of thing.
Property had a poorly trained staff. Coffee maker was broken. Room was not cleaned.
It had a musty smell throughout the entire hotel. It was clean otherwise. Excellent staff and breakfast.
The property was clean and the staff was courteous and helpful. The person in charge of the breakfast ensured that everything was warm and that we had everything we needed.
Great location,don’t have to go way out of your way to find a place to sleep.
It was a nice hotel, breakfast was hot and check in was great.
Our hotel bathroom was Not cleaned. Someone’s leftover shampoo etc bottles and soap left in the shower. Toilet and floor were not clean.
Clean and friendly environment Good enough breakfast
Best Western Plus Longhorn Inn & Suites is located within a few miles (5 km) of San Marcos River and Palmetto State Park. This 54-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour gym.
Start your day off right with a free buffet breakfast.
37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Guests staying at Best Western Plus Longhorn Inn & Suites enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include a business center, express check-in, and express check-out.
Easy checkin and great service!
Staff was kind and breakfast was nice, but had problems with the heat in first room and the room I was moved into because of the first room heat situation.
Staff was ok, night clerk let us chill in the dining area. The attention to detail just wasn't there, the way beds were made and towels folded. Basically juat a place to sleep
Dear Irene, Thank you for staying with us and sharing your experience. I am sorry to see that your stay was only average as our goal is to exceed our loyal guests’ expectations. Your review, which highlights our successes and areas for improvement, is welcomed as they foster change for the better. Thank you for taking the time to share your review and being our valued guest. We hope to WOW you on a return trip to our area.Sincerely,RayGeneral Manager
Easy check-in. Great value. Clean and secure property. Quiet.
Dear Mark, Thank you for the great review of the Hotel! We are humbled by your compliments and are ecstatic to hear about your wonderful stay with us! We look forward to hosting you again when your travels bring you to Luling! Best, Ray General Manager
Broken smoke alarm, found mouse and cockroach in room. Front desk staff were super nice but can’t really help with that kind of thing.
Dear Caitlin, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. I'm sorry for the condition of your bathroom. We appreciate your attention to reviewing our hotel and hope to better serve you upon your return to the area. Sincerely, Ray General Manager
Property had a poorly trained staff. Coffee maker was broken. Room was not cleaned.
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
It had a musty smell throughout the entire hotel. It was clean otherwise. Excellent staff and breakfast.
Thank you for your review.
The property was clean and the staff was courteous and helpful. The person in charge of the breakfast ensured that everything was warm and that we had everything we needed.
Thank you for the review!!
Thank you for your review!!
Dear Teesha, Thank you for acknowledging our friendly associates even though you were underwhelmed with our accommodations. Your comfort is very important to us, and we appreciate your sincere feedback which fosters improvement for future stays. We hope to have the opportunity to impress you on a return visit.Sincerely,RayGeneral Manager