Las evaluaciones están basadas en 79 reseñas verificadas

3.5 de 5
80% de huéspedes lo recomiendan
4.0 Limpieza de las habitaciones
3.9 Servicio y personal
4.0 Comodidad de las habitaciones
3.4 Estado del hotel (en general)
Reseñas verificadas de Orbitz
3 de 5
por un cliente verificado

It was ok but not great

Publicado el 21/12/2016
The stay wasnt terrible but it wasnt great either. Check in was ok but the gal was a little rude at first. On aorbitz i booked 2 rooms for 2 adults and 2 kids but the hotel reservation only showed 2 adults. Once in the rooms i went to open the fold outs and there was no bedding. I called down for some and was told i had to go pick it up myself. Once i picked it up, i was told that due to their ongoing renovations, they advised against using the pullouts since most were broken. Mind you i booked a king with pullout for 2 adults and 2 kids. So where do they sleep now? Went to use the gym and the key card wouldn't work. At 10pm i get told they have a rollaway for one of the two rooms i had booked. Then we had to reset our key cards about 8 times during our stay. Rooms were clean. It wasn't a bad place to stay. But was very annoyed having to reset keys so many times and not having beds for everyone.
2 de 5
por un cliente verificado de Amarillo, Tx

Disappointed after reading the other reviews

Publicado el 31/10/2016
Pros: The continental breakfast was the best part of our stay.
Contras: The sofa was nasty dirty. The mattress was Stained. The only entrance was from the front on a one way street, not convenient. We called for an early check-in, & when we arrived they had given our room to someone else. They found another one for us, but the bed hadn't been made yet. That was fine, I told them we just needed to change our clothes & they could finish while we were gone. When we came back 2 hours later, they had left our door propped open with our stuff inside! The lighting was bad in the room, light bulbs were missing. The key cards didn't work on the side doors close to our room. We had to use the main entrance every time & walk to the other end of the hotel. The carpet was dirty. Instead of using duvets, they sandwiched the down comforter in between 2 sheets. The blow dryer didn't work either. The noise from upstairs was surprisingly loud.
Lugar: On I-27, not familiar with the area, so I'm not sure about amenities.
5 de 5
Se recomienda
para Todos
por un cliente verificado

Publicado el 13/10/2016
Nice, clean room. Front desk staff extremely friendly.
5 de 5
Se recomienda
para Todos
por un cliente verificado

Great for money

Publicado el 4/10/2016
Clean. Nice renovation. WiFi is good. Definitely good for the price. Recommend.
4 de 5
Se recomienda
para Todos
por un cliente verificado de Lubbock Tx

Nice stay

Publicado el 11/08/2016
Over all was a great stay. Everyone were really nice.
4 de 5
Se recomienda
para Todos
por un cliente verificado de Ft. Worth,TX.

Trip to Lubbock

Publicado el 14/05/2016
Pros: Clean affordable place to stay.
Contras: Enforce smoking in designated areas. People smoke around the side doors and stink up the hallways. Also need to upgrade tv's. That's about it.
Lugar: Everything that you may need is nearby.
I have stayed a few times and I'm always satisfied with everything. Will continue to stay here when I'm in Lubbock.
2 de 5
por un cliente verificado de dallas

They run out of everything

Publicado el 5/04/2016
During my recent stay, everything we ask for they were out of it. Example king size bed you only get 2 pillows, two towels for four people, sheets for full out couch? Even the air conditioner wasn't working. Stay here at your own risk.
5 de 5
Se recomienda
para Todos
por un cliente verificado

Quick overnight in Lubbock; worth the price.

Publicado el 27/03/2016
Family of four stayed the night in Lubbock to continue on to Austin the next day. Room was standard w/2 queen beds. Room was nice and clean, breakfast was great (Texas waffle maker was easy to make and use) and location was easy to find right off the interstate. Overall great experience.
3 de 5
por un cliente verificado de Dallas

Convenient

Publicado el 15/03/2016
Desk help rude. Wouldn't provide receipt or invoice at checkout. This due to agreement w Third party.
2 de 5
por un cliente verificado

Dirty facility and cold pool

Publicado el 7/03/2016
We were very disappointed with the hotel. The facility was dirty, the breakfast was sub-par and the pool was ice cold. The hotel was out of towels the first day of our stay. So, with four people in our room, we had to settle for two towels and some very small/rough pool towels.